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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 166 reviews

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96%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Pavilion 17.3" Laptop's large screen size, affordable price, and fast performance. Many users appreciate the upgrade to Windows 10 and the laptop's ample storage capacity. While some users have concerns about the keyboard, the overall sentiment towards the product is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 166 reviews
  • Rated 5 out of 5 stars

    The best computer I have purchased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has done it again! They have made a great pc laptop within a great price! The computer is sleek, fast performance, and everything I have expected and more! I have had this laptop for all most a year now, and it works the same from the day I bought it! I mostly use it for my online courses and works fine for hours. The battery can last up to 2.5 hours or more with a single charge depending on what you have that could drain the batter, but from a pc I say that’s pretty good! This is my second purchase of a laptop from HP and I don’t plan on using another brand!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size, Windows 10

    Rated 5 out of 5 stars

    Love the size and speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and fast... awesome 17 inch screen...love the clarity of pictures... Windows 10 is really nice... takes a little getting used too , but well worth it.... a lot of computer for the money... have already recommended this computer to several friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Very good basic home computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old computer went belly-up on a vacation so a replacement was needed. We've had this computer for a month now. This is a good computer, especially for the price (our prior laptops were all over $1K, so this seemed a bargain!). There was vey little bloat ware on the computer to remove, just a couple of games. The initial setup was somewhat perplexing at first with the new Windows 10 but finished fine. I've had no problems with Windows 10 (especially since I was coming from Vista). I did use the McAfee LiveSave that was included as a 30-day trial and actually liked it enough to pick it up for a year. Usually I use Bitdefender. I added MS office (not 365) and it loaded seamlessly, plus a WD MyPassport external drive for backup purposes. I probably would have opted for a touchscreen and backlit keyboard if one had been available but BestBuy didn't have any in stock. Since we were in a bit of a rush, my wife convinced me we could live without it (as she was the one who had wanted the backlit keyboard, its exclusion was all okay on that point). Anyway, we've been happy with this computer and would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Storage

    Rated 5 out of 5 stars

    A great desktop replacement with portability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has proven to be a great choice. The processor and memory are more than enough for most daily tasks and still handle some light gaming. The hard drive is large enough for storing pictures unlike some laptops that trade speed for storage size. The screen is bright enough to use in even a bright setting.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    A decent laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Admittedly my insistence on a 17 inch screen limited the number of laptops in my price range. I do like the screen. It is large and clear. The computer performs well, just a bit slow, especially at start up. Already some battery problems in just the first 30 days. (I wish technology could solve this lingering laptop problem once and for all). Overall a solid performing computer in the low price end.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is every thing we wanted. We love the ability it has to hold memory. It is fast at downloading games. My son loves how it has a large screen and the graphics show up so well. We think it was a great price for what we got! It's lightweight and convenient to move from room to room. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size

    Rated 5 out of 5 stars

    Great product for a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my mother. She skypes with family members, checks emails, and shops online. This was the best laptop for her without spending a ton of money. the screen size is huge which is great for when she skypes with family.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size

    Rated 4 out of 5 stars

    Good for a novice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new computer for typing notes. Did not need a lot of extras that I would never figure out how to use. This Pavillion has a nice large screen and was at a good price point.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a longtime HP user. My last laptop lasted 8 years. I have tried others, but they never worked or lasted as well. That being said, I was a little skeptical of this laptop based on it's price. Did all the research and so on. WOW......I could not be happier! This laptop is great. Loaded with great features. Very powerful, lots of storage and very easy to setup and use right away. I work Ebay a lot, and this HP laptop kills it. Liked it so much, bought one for my daughter. Great graphics, and fast too. Unless you are into super gaming, and I think this one does great at that too. This is an amazing laptop for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Windows 10

    Rated 5 out of 5 stars

    This was a great upgrade for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Windows 10 and ease of use. Especially like the wide, bright and high resolution screen.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Windows 10

    Rated 4 out of 5 stars

    Good Laptop for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price. Using it primarily for Quicken and a computer to browse the internet. Came with Windows 10 which was a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Screen size

    Rated 5 out of 5 stars

    Nice laptop for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice laptop that does exactly what is expected and overall a good computer. It is a good speed and the screen is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy set, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to consider buying this HP, as I had never dealt with this brand...always bought Dell in the past. The gentleman that assisted me at Best Buy in explaining what I really needed. It was easy to set up and was for a very good price. I also hesitated to purchase from Best Buy, because at one time they had a very high restocking fee if you returned the merchandise. They no longer have the restocking according to the sales person. I am thoroughly pleased with the computer thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Windows 10

    Rated 5 out of 5 stars

    A great laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, fast, with windows 10 it works very well.. Easy to network.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Screen size

    Rated 5 out of 5 stars

    lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Big screen, fast and light. I would recommend this product to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Screen size

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the bigger screen and the computer itself works great. It is fast enough for my use of it.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price, Screen size

    Rated 2 out of 5 stars

    excellent and a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop is an excellent one that I bought, it is fast, and I like the big size since it I like how it looks. the price was great as I got it when it was on a 4 day sale. it is a good laptop for anyone to get started on. I would buy it again if it came on sale once more.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good computer for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a last minute choice while in best buy. It had what I needed in a computer. This is my first HP, I am normally an Acer person. I have had this computer for a month, it seems pretty good, although it seems a little sluggish during start up & I do not like how hard you have to press the mouse pad to right click! But It does what I need it to, and was a great deal!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were replacing a desktop computer. Asked a few IT guys their suggestion on what to get and we went with HP. This laptop has a 17" screen which makes it easy to see and has Windows 10 which we still haven't decided on yet. The only con might be the size...it's not compact because of the big screen. We love it though and for us it's no big thing since it doesn't leave the house.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop for the price. Very fast great storage very clear pictures

    I would recommend this to a friend
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