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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $859.99

Customer reviews

Rating 4.6 out of 5 stars with 2008 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the Pavilion Desktop's strong performance, ease of use, and good value for its price. Many appreciate its compact size and quiet operation, although some users mention the lack of a CD drive and minor issues with the power button design. Positive feedback also centers around the sufficient RAM and storage. A few users expressed some difficulty adapting to Windows 11.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,008 reviews
  • Pros mentioned:
    Performance
    Cons mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Perfect Upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a big upgrade from my previous HP desktop I got in 2015. To be honest, I will always get HP because it lasts a long time. Once my previous one died earlier this year, it was time for an upgrade. This desktop was on sale when I got it and I dont regret getting it at all! (Especially since it was in my price range!) This computer does it all for me. I am in university and this computer can multitask very well! Its fast and has plenty of storage. On top of it, I can play my favorite video games on it without any problems. (I dont play graphically demanding games, like minecraft and stardew valley, but my previous PC couldnt even open chrome lol) I'm able to use my drawing program well too! This computer is great for students, artists, and casual gamers. My only down side is that it only has one hdmi, but buying a hdmi splitter allows you to connect two monitors. This computer is great and if youre looking for a cheaper PC (if its still on sale as i write this) it is a great option!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite happy with the AMD Ryzen 7 with Windows 11, but it only had 16GB of Ram and a 1TB SSD hard drive. While that may seem huge compared to the computers, I built in the 80's or even 90's, it will quickly be used up or transferred to external drives. I built a similar machine two years ago AMD Ryzen 5 Windows 10, 32GB memory with 1TB SSD drive. It packed up because of a spike we got during the hurricane. After spending two days trying to fix the windows issue, I looked for another machine I could purchase quickly. I looked online and in stores but was not able to find what I wanted. Eventually I stopped in Best Buy and found almost the same machine. While I did pay almost double for this machine, I got back to work the following day and that was worth it to me. The only negative is the HP and MacAfee software. I will replace them when the 30-day trial period is up. This computer will do what most people need and more.

    I would recommend this to a friend
  • Cons mentioned:
    Power button

    Rated 5 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hp desktop because of the CPU and that I planned on upgrading RAM and graphics card. Unfortunately I didn’t do enough research prior to buying. First, The 180W power supply is not enough juice to do anything. One stick of RAM, it’s such a pain to get another exact stick so you just buy 2 Corsair Dimms and sell stick on eBay, Upgrading CPU cooler was a challenge but doable. The front of case is not metal, it’s plastic. Not HP’s fault. Everything runs well now, but onboard graphics were choppy playing 4K videos and games were just ok. Honestly I should be the one getting rated by this computer as one or a two stars because I should have purchased one more suitable to my needs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Built to rock!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PC based on its performance specs to use mainly as my home music recording studio unit. As I added on more plugins, amp sims and virtual instruments my older unit just couldn’t keep up. Now the extremely long load times are gone and I can spend my time playing instead of waiting. I couldn’t be happier with the performance of this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Replacing my 9 year old machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade to Windows 11 and my old computer was not capable of doing it. This new HP is really fast and was easy to setup. I had no problems with it and I am glad I made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome computer and staff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is extremely fast and easily adapted to operating dual monitors. I had the Geek Squad add an additional terabyte SSD hard drive and transfer my data from my old computer to that additional hard drive. This worked awesomely as the main hard drive with the operating system is able to run at optimal speed. The staff at Best Buy were extremely helpful in assisting me in finding the perfect computer for my needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    USB-C port

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working computer. I am glad I waited to review. I have had this PC for about a year. Never had to plug my phone into it till a couple days ago. Tried plugging my USB-C cable into the port and for some reason, it didnt seem like it was connecting properly Phone was not being registered in Device Manager. USB-A ports worked fine. Took to Best Buy and they confirmed that the port seemed pushed back. They said they would have to send in and it would take about 6 weeks. Cant be without PC for that long, so I took it back home. Took off the front cover and the cable connected just fine. Found it was not the port, it was shoddy design on the front panels part. Fortunately, I had a USB-C to USB-C extension. Connected it and used it to connect the cable to. Works fine. All that needs to be done is maybe open the USB-C port hole a little bigger or move the port on the motherboard a little forward.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Perfect for my home office.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my home office. Powerful enough for work and compact enough to save space.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast, quiet, cool and cordless. The keyboard and mouse are so great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our new HP Pavilion Desktop. We're still learning how to use all the features, but so far, so good. Our technician, was knowledgeable, helpful, thorough, professional, and efficient. He quickly assessed what we wanted done and got to work. We're very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    FAST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. The RAM on it is amazing and it starts up in seconds. I work from home and I am so happy I made this upgrade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For light office work or home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a nice design and what I love about it is that it is super silent. However, the processing speed is not as fast as I expected. Considering the CPU and RAM specs, I expected much better performance. Overall, it is not perfect but it is acceptable for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    OWNED FOR OVER A YEAR

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a little over a year ago for a 40 hour a week, work at home, customer service job. It has performed flawlessly. I highly recommend to anyone looking for a desktop. VERY pleased with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new unit. Fast, colorful, love the updated programs, I am going to Geek Squad due to the CD player won't open, I'm hoping just fluke. Otherwise I'm totally happy with everything on this unit. I'm 73 and retired but this was easy to run. I do have some experience but not a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and ease of use. Very nice appearance. Great value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Nice PC!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this computer. It was easy to set up and i was able to learn a lot about windows 11. Even though i am getting another pc this week i am keeping this also. It truly is a great pc for anyone to use.

    I would recommend this to a friend
  • Cons mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Wish it had two HDMI outlets

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it would come with two HDMI outlets, most people have two screens now. I had to buy an adapter. Also the keyboard doesn’t have an option to lock the F1 through F12 keys.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Desktop PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best PC in this category runs fast, amazing specs+++

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home PC. Awesome price. Great for home office, work from home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Taking advantage of a 12 month no interest deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine fast and i am taking advantage if a 12 month no interest deal witch is making me pay more relaxed and paying through me app account that is making it easier

    I would recommend this to a friend