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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 631 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the Smart Tank 5000's print quality and ease of use, frequently praising its performance and user-friendliness. Many also appreciate the printer's affordable price and compact size. However, some users experienced issues with wireless connectivity and reported the printer to be somewhat noisy and occasionally unreliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 631 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good 4 in one printer for the price. Just having 2 years of ink is phenomena. I'd definitely buy this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    WiFi connection issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, at first everything was good, after a while the only issue is that the WiFi connection doesn’t work that good, most of the time it doesn’t connect

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP Smart tank printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP smart tank printer works as I expected a printer from HP would. Simple & solid performance. It should save money over typical cartridge models.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Well rounded all in one makes this a great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a well built all in one ink tank style printer. Easy setup with nice print quality. Scanning/cooying is simple to perform. HP delivers a solid value on the product.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    At home printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality print and ink long lasting. I’m pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer. Prints clear and fast. Very convenient. Also prints beautiful pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money and prints fast! The ink tanks are easy to refill and it last way longer! And ink is cheaper !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tank full

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part is having a large ink supply . print quality is wonderful. Not a noise factor .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase, easy to use and it does not use much ink

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Inkjet printer with tanks for ink very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works very well. Clear, crisp printing, no skipped areas, and very good color. I like the liquid tanks, easier to refill than the old cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new go to printer!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I leave this setting for 6 months at a time. It begins working as soon as I plug it in with no upkeep. This is way better than cartridge type printers.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality printing. Liquid inks the first I’ve seen from HP. They say I’ll get 6,000 copies from the ink included . I had Geek Squad set it up (good idea)

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    An Ideal Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having refillable ink tanks is going to save me money, and frustration! This copier /printer is perfect for me…& even prints color too!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a minute to figure out everything but I love this printer I haven’t tried photos yet but everything else it’s clear and quick

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had a few printers that was very hard for me to figure out how to operate and this one does most of the work and just prints what i need done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs ,ink supply is fantastic,does a fine job.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this printer meets our family needs. Set up was pretty simple. Print quality has been good so far. We don't use a printer at home much so time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to unpack and set up. Very nice upgrade. I wasn’t crazy about the color but I needed it for a project and that was the only color available for pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Solid printer, but doesn’t do double sided print

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good! I like how the ink will last a long time. My only complaint is that it doesn’t do two sided printing on its own.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up for this Dummy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and Easy to pair with my wifi!!!! The last time I bought a copier I had to hire a geek…I was surprised I could do it all myself with this new HP

    I would recommend this to a friend
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