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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 629 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the Smart Tank 5000's print quality and ease of use, frequently praising its performance and user-friendliness. Many also appreciate the printer's affordable price and compact size. However, some users experienced issues with wireless connectivity and reported the printer to be somewhat noisy and occasionally unreliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 629 reviews
  • Rated 5 out of 5 stars

    Performs perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My recent purchase was to replace an older printer that performed perfectly for a long time . This new one has been doing a superb job .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Can connect to phone, tablet or computer. Scans look good and print quality is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable to set up, prints slow but reasonable for the price point. HP wants too much personal info

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bough it and installed it . Works great. Hardest part was finding numbers to pair it to phone. Took me longer because I’m 77 but I did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Printer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value for the money. I bought none for my office and one for my home and am very happy with both applications.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink cartridges are easy to install, no mess. Wish it printed double sided but aside from that we are happy with our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wireless printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Was just a pain to get set up. I don't know if it's just the HP website or what. Once set up works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best color printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best color printer available, hands down. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More changeling than I thought. Had the geek squad to help setup. Not as fast as my old printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoyingly loud and slow to print. The color is great though.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    No Double-side printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize it didn't do double side printing. Otherwise it's been a great machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s perfect for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying this printer. It was a learning curve and it is not as fast as other printers but it does the job for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow on the print and scan aspect, but nice that I don’t have to buy cartridges every 6-8 weeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer with savings in ink costs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and app to control the printer even more, like Scanning to email! Great price and features and ink savings!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what i was told

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh! The product is fine. It does what its intended, but DOESN'T do what i was told at the store that it does! The L.I.A.R. at thee East Washington St store told me that it would print on vinyl..........NOT the case! Of course, once you've installed thee ink and set it up it's just easier to be stuck with it. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the job done , including entry into drawings. Please allow up to 20 days to receive promotional certificate. My Best Buy members submitting reviews are subject to My Best Buy Program Terms. Limited time offer. Incentive value varies. Subject to change without notice. Some limitations apply. Best Buy may withdraw offer prior to expiration.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    God is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless connection hiccups uncertain if it's me the dinosaur or well I guess it's me the dinosaur thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great So Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great app, well designed product. Physically abit on the large side but so far everything is working well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one took the place of my old Photosmart. It is a lot slower, but I don't print pictures any more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP REVIEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficulty with paper feed. Jammed constantly while using HAMMERMILL paper. Also had difficulty linking with my computer. This is my third HP printer and is the only HP printer that I had difficulty with.

    No, I would not recommend this to a friend