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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 629 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the Smart Tank 5000's print quality and ease of use, frequently praising its performance and user-friendliness. Many also appreciate the printer's affordable price and compact size. However, some users experienced issues with wireless connectivity and reported the printer to be somewhat noisy and occasionally unreliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-629 of 629 reviews
  • Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to print on cardstock, it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow printer speed. Manual process to print on both sides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    teddy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really great printer. probably will never need new ink again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    None

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Description of printer didnt make it clear that the scanner only is for letter size and not for legal size documents.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot get wifi connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot get it on WiFi!! Spoke to my wifi provider and I have no problem with provider. It’s the printer and I don’t have box to return and cannot get in touch with HP support as I keep losing connection or being hung up on. What am I suppose to do?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad experience,it’s think before printing so long I don’t have time for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this printer yesterday. As I try to print time and time again the paper is jammed. It takes quite a while to reset itself. I try again and it jams again. I would Not recommend!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor print quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't print dark enough to be useful. The virtual assistant is not helpful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible printer. We returned it! Very poor quality

    No, I would not recommend this to a friend