Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 629 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the Smart Tank 5000's print quality and ease of use, frequently praising its performance and user-friendliness. Many also appreciate the printer's affordable price and compact size. However, some users experienced issues with wireless connectivity and reported the printer to be somewhat noisy and occasionally unreliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 629 reviews
  • Cons mentioned:
    Wireless connectivity

    Rated 4 out of 5 stars

    Decent Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that ink for awhile, but had trouble setting up. It would connect and work for a while, but after turning off for awhile it would have trouble connecting. Still a good printer though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tank full

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part is having a large ink supply . print quality is wonderful. Not a noise factor .

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Eco Tank, a great choice for home.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part is the eco tanks. I spent too much on cartridges the last few years. I went from HP to HP and the print quality is just as good. It is for home use and does all I need it to. The printer and the ink cost a bit more than just the ink for my last HP. I am satisfied with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs ,ink supply is fantastic,does a fine job.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit to setup but wasn't difficult. Seems slower than claimed but still does a pretty good job. I've seen slight smudge on some of the print but nothing to bother me at the moment because I'm mainly using it to print labels.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Buy this printer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a breeze and I am not a tech savvy person. Printed color invitations to a party on cardstock that looked so professional. Colors print evenly & used a lot less ink than I anticipated. Wifi printing, bluetooth from phones, LOVE this printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    I love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! I love it. I use it everyday for my online class. I had a few issues at first with it only printing in black and white. I called geek squad and they fixed it. I would recommend this to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    It's fine.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was making an awful squeezing sound, but has subsided. It prints incredibly slow, but seems to do fine otherwise. Not sure it was worth the money when it prints like a $70 printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Solid printer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid printer, color is pristine, I am happy it came with 2 years worth of ink. Easy to install/replace the ink compartents. The only downside to it that I can think of is it prints pretty slowly. Otherwise happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to set up and go.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was so easy to set up with the instructions provided. I had it hooked up and printing within 25 minutes. I was leary of filling the ink, but it was not a problem and not any mess

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great efficient printer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I decided to purchase this printer. It cost more than the previous ones I've owned, but the salesman was very good selling its benefits. It was fairly easy to set up and i think this is very practical and help save me money in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Value Economy Printer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great little printer, easy to set up and use with on-line instructions. Generous ink supply a big plus. The printer display is small and the display symbols not fully intuitive, but clearly explained in HP Smart print app.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Experience of buying in your store

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. The staff that helped me were knowledgeable, friendly and professional. I had a rollator walker which has a seat. Your sales rep. Got me set up so i.could get on the mbta ride. Thank you for a great experience. Helen Lewis

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best one so far

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was super easy to set up. It is seemingly quiet for a printer. Print from anywhere option is a game changer. Print quality and copy quality is as good as the industrial ones at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new go to printer!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I leave this setting for 6 months at a time. It begins working as soon as I plug it in with no upkeep. This is way better than cartridge type printers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    NOT DOUBLE SIDED PRINTER!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assumed all printers had double sided printing now, but nope. I like the printer and all the extra all in one options are very easy to use with HP app. To print double sided you have to first print all the even pager, remove prints and put the paper back in feeder with blank pages facing you and the parted side upside down…the top of the printed page closest to the feeder and then print even pages. So a bit of a pain. Wouldn’t recommend for that reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great inexpensive printer

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for crafting and everything. It's easy to set up and connects well with computer and phone

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Wonderful printer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer for the price and the mobile app allows easy faxing for those who need it without having to haul a bulky machine out. Great print quality and no more buying ink cartridges!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRINTER

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It is easy to use and prints black and white and in color.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great color

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color quality but does prints and copies slower than expected.

    I would recommend this to a friend