Customer Ratings & Reviews

I wanted to like this printer, but I don't. There is so much wrong here you wonder why HP would make it. From the frustration of installing ink, to the crazy way you have to install the print heads, to the paper tray that holds so little paper you are left scratching your head wondering who designed this thing. Upon installation you have to install the ink by tipping the ink bottle onto the printer ink tank. It works ok. Not great. The bottle has slightly more ink than the tank can hold so when you turn the bottle back upright there can be an ink drop or three that gets around the tank. Poor design. How about a positive fill where once it disengages the bottle reseals and there is no leakage. I have owned other tank printers with bottle ink and had zero spillage. If that were not bad enough the way you install the print cartridges is pure crazy. You have to get on your knees and look into the face of the printer and press a button and disenagage an orange shipping device that protects the head. Be warned when you pull that orange shipping protection device off the print head housing it has some ink in it from your just installed ink. It dripped all over my new jeans. Oh well. Perhaps HP should reverse the installation process of the print heads and the ink. Do the print head first and ink second. Just a poorly engineered way to install the print head. Once that orange shipping protection device is removed it is a bit of playing back and forth to get the print head installed into the track. Might be easier for tiny hands, but not for mine. Seems HP would be better off having a hinged top that exposed the print head area versus having to go on your knees to install print head. On the plus side the setup to my wifi went smooth and I connected the printer through the HP Smart App which worked very well. Now if the aforementioned were not bad enough. The paper tray is by far the absolute worst paper tray ever on any printer. First, the tray barely holds any paper. Why? Holds far less paper than any printer I have ever owned. Don't try and print your taxes on this printer. You may have to refill the paper tray two or three tines before your project is complete. A real head scratcher as to why HP chose to have such a small volume paper tray. Makes ni sense at all. Beyond that the paper needs to sit just right to print or you will get error codes. You may have to play with the paper a bit to get it just right for the take up reel to accept the paper. I do think the ink will last quite a bit of time, but the negatives are far too many for me to recommend this printer. Good ink longevity and good wifi connectivity are not enough to overcome the many weaknesses of this printer.

I love this printer! I am an older user and WiFi sometimes gives me heartburn wondering if it will actually work. However, this printer didn't miss a beat! Have had no problems and love the quality of print.

HP Smart Tank 5101 is a good printer once it’s set up correctly. I’ve personally had some issues with getting this product to work properly. I’ll explain later but as far as being a good printer it does its job with standard features. The printer isn’t that bad with the design carrying over a modern look. The instructions have you set everything up including squeezing the ink into the printer. This was an easy part of the setup and placing the ink cartridges inside. Thanks to me starting to get complicated win the app became involved. Setting this up has been a pain for me due to no indication in the app when setup is properly done or looking for Wifi. It has had many issues. I have seen many “E3” errors on this device because I feel the method of setup is a little dated. There is no way to know if the app/printer is in the progress of setup. Spent two days trying to figure out how to fix this error with the HP app hanging. Wifi wouldn’t print with my phone. Then spontaneously, there was no more error and it started to work. Print out the test page and it just was fine. I was able to print and scan it. It’s been a strange two days but I was satisfied once everything was set up. It’s a good printer, but I personally suggest something that gives you a visual indication (screen on a printer) of the setup. This is no gripe against the HP Smart Tank 5101. Again once everything is set up to work it does its job just fine. Overall, if you just need something to print and do the job this is a good device. You can also fax with HP service. Printing documents and pages were quick and clear. Using the HP app allows you to change the sizes of pictures and edit them to print perfectly. This one would be a harder recommendation to family and friends just based on my own experience. It is a reliable printer when you need something printed out but the wifi issues I was having left a sour experience.

Easy to setup and use. Prints quality jobs quickly.

Easy to set up, easy to use. 2 years of printing included.

I love HP products, this is the first one I’ve had with the super tank, it was easy to set up connected perfectly with my WiFi and my iPhone within a few minutes I was printing, I’m anxious to see how long the ink lasts, I think the super tank will save $$ I feel like I was buying new cartridges for the old HP every 3-4 months and this one comes with up to 2 years of ink so it should be a good while before I need any more I’m very happy with this purchase

Easy follow instructions. Simplified connections. Set up and printing in no time at all well almost.

Great customer service at Best Buy picking out. He guided us to a pronter that fit our needs. Unfortunately, I dont remember his name, but he was wonderful. Easy set up and works great.

We were looking to replace our printer and this one stuck out because it doesn’t have cartridges as ink tanks. One of the problems we’ve always had is a cartridge drying up from not being used quick enough so far this printer works awesome. It’s well worth it.

I needed a new printer and chose this one from the many available. Set up was easy and it has enough ink for two years!

Love the fact it prints great! Ink cartridges are literally a thing of the past and never last long, this smart tank of filling up the ink yourself lasts a very good long while. Most complain about the liquid ink drying out. In truth that only happens if you don't print. The liquid ink in the cartilage doesn't dry out. It's when it goes through the hose that dries out if not in use. We don't print a lot but do print at least one to two times a week to help it prevent that. Setting it up was easy, getting it all up and going with the app feature as well was smooth. We enjoy the quality of this printer. And the sound when printing is pretty much small white noise in the background. As for printing quality it's been spot on. We slowly tested with regular paper up to cardstock as we plan using this guy for holiday cards. Overall very pleased. And for the value we gotten it for, definitely worth the price.

prints well easy set up im ver happy with this purchase

The HP 5101 Smart Tank Printer has a name that is an actual description of itself. The printing is high quality, it is so easy to use and the versatility makes it fit its name… Fifty-One-O One Smart Tank Printer!

This printer was easy to set up and has worked very well so far

The Best Buy Associate was fantastic! The Associate took the time to explain everything, helping to understand the benefits and trade-offs so that an informed decision could be made. The printer performs well for everyday black and white printing. The colors are so vibrant and true to life! Setup was easy, and using it has been a delight. This printer is just amazing!

It took me a minute or two to get used to this type of printer and to figure out how to print two sheets onto one piece of paper. But, when I figured it out...really like it. The printer is a good choice.

This printer replaced an earlier model of the same line of printer. It is easy to use and produces good quality prints.

Thanks good choice it works good. Being able to print remotely is nice.

Highly recommended. Ease of operation plus no more usage of ink cartridges, which eliminates the monthly subscription of ink cartridges. Using of refillable ink tanks instead is much more desirable. Great product!

it was easy to hook up with our existing computer prints great