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Customer Ratings & Reviews

Your price for this item is $309.99
The comparable value price is $449.89

Customer reviews

Rating 4.2 out of 5 stars with 645 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 645 reviews
  • Rated 3 out of 5 stars

    hp super smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice copy machine does look like will be super easy to keep fed with paper & toner

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great frequently has issues printing from my mac but easy to do from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economical on Ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints well and quickly after the initial startup. Ink lasts a long time and is economical. Overall, a great printer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer WiFi & Print Que issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with it losing the WiFi connection or print jobs being hung up in que.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Many other options for cheaper price, many issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly for about two weeks. After that we started to experience connectivity issues with Wi-Fi and have to constantly reboot. Unplug and plug back in. Reset connection among other things. Definitely not worth the price due to the issues. Read on other websites lots of people having the same issue. Can’t return and warranty is horrible. On paper is a great option, but I still kept my old 5660 HP, and I rely on it more than this crap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    7301 printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take it back. Kept eating paper. Would get a paper jam about every 4 or 5 pages. Otherwise was goid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really wanted this to work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the worst set up experience. Finally got it up and running only to have it constantly drop the WiFi (its sitting right next to the modem). Never could get it to print. Job would sit in print que. Then it would randomly print a single page out of the print job. Went back to Best Buy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Should be better is all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The simple buttons just dont work like they should. Page feed etc

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not printer Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to have a lot of issues to get it to print. Not printer friendly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Clyde

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to setup and operate and manual is not helpful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Smart Tank 7300 Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very unhappy with this printer and am asking for either a replacement or full credit! I cannot hook it up to my Wi-Fi despite repeated attempts including re-DOING virtually every step many times along with router reboots, etc. Every other wireless connection is flawless. I’ve also tried Best Buy internet resolutions.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry you’ve been unable to connect your printer to your Wi-Fi network. Your frustration comes as no surprise, considering you’ve spent so much time and effort to complete the process without success. I want to help you get the device connected and working as it should, so I’ll direct you to a resource I hope will guide you to that end.

      I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I hope this helps and, again, our sincerest apologies.

      Keith
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Do not buy, too painful.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been miserable to get set up and keep connected. We are fairly tech savvy and it still works maybe 1 out of 3 times...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and connectivity. Does as advertised. Haven’t tried to print photos yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printers are the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect printer to use for advertising. Best Buy always carries the top equipment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok but not for my use case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints slow, no scanner. I had to return the unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer will purchase again. One of the best printer I purchased

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had nothing but trouble with this printer and little to no help from tech support

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Regrettable purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely difficult to operate. Constantly have to unplug and plug back in to reset. The printer software application isn’t much help either. A very regrettable purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Smart tank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have spent four days on line’with the geek squad trying to get the printer to work with the computer’ the problem is not resolved.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that your printer has not worked like it should through with computer. Your frustration comes as no surprise, considering you’ve hired the seller’s technical support service and still had no success. I want to help you out of this dilemma. I hope the resource I’ve listed below makes that happen.

      I can’t tell from your review what issue your printer faces or why it won’t work with your computer. I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Bad Firmware Update.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer on 2/16/23. I am taking it back to try to exchange it for a new one. This one when I attempted to do the firmware update (HP_ST750_ST7300_2244A) quit working. I spent over 2 hours on the phone with HP tech support to try and fix this one DO NOT INSTALL the firmware update.

    I would recommend this to a friend
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