Customer Ratings & Reviews

I have had quite a few HP Printers and each and every one of them has impressed. This HP Smart Tank is no different... after setup. Initial setup of this printer was a chore. It's fickle, requires use of an app, and if you wait too long or press a wrong button it causes utter chaos and the machine and app give you minimal feedback to advise you of the issues. My printer requires two complete resets and an uninstall and reinstall off the HP App to get working. All of my other HP Printers had a small touch screen and this probably would have made all the difference in setup, but regardless, I was able to get it done. The printer comes with a copious amount of ink, which is awesome. Nothing is more frustrating than running out of ink when printing a project or other important work. This printer also uses bottles in addition to cartridges, which is interesting. After setup, using the printer was a breeze! No drivers to install, no additional setup, just click print and go. Or feed a document, click scan, and go. No fuss, no problems. Side Note: This printer works REALLY well for documents. And although I know it's not the purpose of this printer, I would not use this model to print pictures. I tried it as I have been surprised by other HP printers being able to produce great quality picture prints. This printer will not. Overall, this is a great home office printer. It's quiet. It's capable. You just need to get it up and running first. Once setup is complete, you are smooth sailing for years to come.

HP as finally joined the game here and got in the fight for ending the war and ridiculously expensive ink cartridges! Unboxing was straight forward, the usual care was taken to protect potential moving parts, the handles on the bag the printer sits in made it easier to remove from the box. Setup was straight forward and simple. Using the Windows software installer, it guides you through the very easy setup process. One word of caution, if you don’t have super amazing aim with filling liquids into containers, you may want to wear gloves as you squeeze ink into the print heads. It’s not very hard to spill, and once you have ink on your hand, it’s difficult to easily remove. After you get the physical assembly/setup complete, the printer walks through your first couple of prints, one of which happens to be a calibration page to help fix any alignment issues in the print head. This process overall only takes about 20 minutes. A couple of major points here that make this quite an amazing printer: first the fact that you don’t need expensive ink cartridges that just continually seem to always be depleted or dried out. This printer utilizes storage tanks for the ink, and it includes all the bottles of ink you need out of the box to last you up to 2 years! The second major point that makes this unit even more flexible, is the ability to remove and clean the print head. There’s times where my home office printer could go a month or two in between printing something. This usually causes the print head or ink cartridge to dry out and become unusable. Cleaning the print head in a printer that doesn’t allow removal also wastes a ton of ink, which then makes printing those occasional jobs extremely expensive. The print quality is fantastic for this level of printer. One think I’d highly recommend is to make sure you are using specific HP paper, the prints just look better using the correct HP paper. I’ve used inkjet printers before that have 7 or more ink cartridges to try and achieve the best color results, and this printer matches their quality easily with no issues. Printing some high-quality photographs on HP Glossy Photopaper output some amazing look photos. They were colorful, crisp, accurate, and best of all, affordable to print using the ink tank method. The paper tray holds about 250 sheets of paper, and can scale down to a 3” x 5” card and up to 8.5” x 14” legal size. The ADF (auto document feeder) on to of the machine can hold a stack of about 35 pages for those bigger document scans. The printer speed is quite solid, about 4 seconds per black and white page, about 7 seconds for color pages. The time to the first page is very reasonable as well. By far the easiest way to connect up is to use the guided software setup using Wi-Fi. It allows you to place the printer wherever needed and eliminates the need for anything more than a little bit of surface space and a power outlet. Additionally, you can connect via Bluetooth, hard wired ethernet, or a USB cable. It supports Wi-Fi direct printing and AirPrint right out of the box. I do run multiple apple devices, so it’s extremely convenient to be able to print directly from my iPhone or iPad as needed. I love this printer and I’m extremely happy to have it available. You can print for ages using the included ink, and even when you need to refill, the refill bottles are inexpensive. The only improvement I could see here is adding a slightly bigger screen. While you can easily control all of the printer functions from your computer or smart phone, having the ability to interact with settings, send scans to email, etc right from the device is hindered without a nice touch screen display. Overall, I’d highly recommend this printer for anyone looking to affordably print from home, especially if you print a lot. The savings you’ll end up with by using the tanks of ink will well pay off the cost of the printer.

The HP Smart Tank 7301 is a great all-in-one inkjet printer with great wireless features and makes use of individual ink tanks rather than expensive and wasteful ink cartridges. It is a great printer for anyone looking to purchase a smart printer and is ideal not only for regular home use but also for home office or small business use. The fact that the paper is loaded into a tray is great for me since I print fairly infrequently as it helps prevent dust build-up on the pages prior to printing, and the ability to load in several pages to scan is great for the times that you need to scan multiple documents or multiple pages all at once. The scanner is fairly fast with excellent quality and is much better than cheaper scanners where you have to scan each page individually on the flatbed scanner, while the HP Smart Tank 7301 does still feature a flatbed scanner for more one-off scans, the feed tray for scanning documents is great and works best for me and what I end up using it for regularly. By far the greatest and most useful feature for me of the HP Smart Tank 7301 has been its wireless connectivity, from just being able to connect over wifi to the best feature, in my opinion, the ability to print using AirPrint or with ChromeOS has been the greatest. The fact that I do not have to install an application on every device just to print out a page from my phone is the greatest thing and it's kind of shocking that it isn't more common on these kinds of devices. While I appreciate the fact that HP's application has some additional and helpful features for the printer, I am tired of having to install applications for one-off products just to be able to use basic functionality, and for a printer the ability to print from any phone or tablet documents that my friends or family may need and not having to install an application to do it is great. AirPrint and Android's similar technology have been around for a long time now and while some printers make use of this technology, most manufacturers, including HP depending on the printer, want you to download their horribly buggy applications just to be able to print documents from your phones and I think this is just a horrible experience. I personally am going to make it a priority from now on to only purchase a new printer if it features these technologies and I am glad to see it built into this printer and I hope that HP will continue this trend in other models of their printers.

Excellent Printer. Great Price. Easy to use. I really enjoy this printer . I ordered online and the item was available in about 1 hour. The store closed at 8 and i arrived at 8:03 and the guy was like sure i can help . That being said i wasn’t able to go in store but he brought it out to me and verified purchase. Thanks best buy , your customer service is absolutely the best . I will always do all my shopping at best buy because they really seem to care about the customer needs .

Very easy to set up once you download the HP app. Filling up the ink was a snap as well. Literally no mess at all! I have only had it for a few days but this seems to be the workhorse printer I need for my home office.

Great printer and easy to use!! Prints great, too!

I am very pleased with this printer. It is a user friendly printer with toner, which will last for a long time for my printer needs. The color is great. it was easy to set up and I am happy with the print outs. I am sticking to toner from now on. No little cartridges for me that cost a fortune.

Excellent Value - Printing is crisp and clear and printer speed is acceptable for general office use. The refillable tanks will make ownership easier and cost effective. Highly recommend installing the Full Software package for this printer. Setup was easy and complete.

Great for small business! Works as expected have not yet needed to replace cartridges

This isn’t my first ink tank printer but it is by far the best. It does what printers do best - print and scan really well plus it has the benefit of having ink tanks, which results in less frequent ink refills. Overall this is a great printer!

So far it has performed flawlessly! Great prints. Scans perfectly, and great color! Handles different weight paper without a problem.

Works perfect, meets all my needs! Highly recommend

It works great. Im writing this review so Best Buy will quit emailing me to review the printer. Does everything I need it to do. Stop emailing me now please.

Easy set up, prints clearly in color and black, so far so good!

Great printing and color from this printer highly recommend

Awesome printer. Easy to use. Love the ink tanks! Small and perfect!

A couple of set up, but other than that, I was very satisfied.

had trouble with wifi connection when i updated my router. otherwise happy with the printer.

Excellent printer. The speed compared to the one I just got rid of (4000 series) is phenomenal!

I purchased the Smart Tank 7301 and a Geek Squad protection plan. The printer set up was a nightmare. Despite being near the router the Smart App setup stalled constantly after locating the printer. Trouble shooting from online HP sponsored advice did not help get past the connecting to network stage. Oddly, the printer 's WiFi started hijacking my laptop wifi so I would be in the midst of a chat with Best Buy Geek Squad and would lose internet, and the chat. Ultimately I got a message through that I need a phone number, and eventually connected with a very nice agent who could only offer to connect me to a special technician who might be able to remotely set up the printer but it would cost me an additional $40. He was unable to assure me that I could simply return the printer to a local store since I had ordered it online and had it delivered. He transferred me to Customer service to verify what I needed to do, and after hanging on the line for a while I Googled my local store where the website affirmed online orders could be returned there, no problem. So. Printer set up did not work for me, despite having a very new HP Envy laptop with the Smart App intended to do all the setup automatically. Why the printer wifi kept booting out my home wifi, nobody could explain. Geek Squad didn't know how to return the online order, so all in all, one star experience, except for the actual in store return which was easy.