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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

$506.04

Customer reviews

Rating 4.4 out of 5 stars with 1876 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,887 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Prints well on cardstock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Happy with this Printer! Prints front and back on cardstock without jamming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is somewhat expensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of the old hp printer of how little the cartridges last.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, bought it to replace an old printer. Love how fast it prints.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    This will be a money saver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP produces an excellent product! It make’s beautiful & clear copies. I’m going to LOVE not buying ink cartridges every month!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home printer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent all purpose printer that is easy to install and easy to use. Great for home use and gives you all of the advantages of the office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Still trying to figure out how to set up the scale to email and fax components but sure I will get there

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printing Problem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to install. Once installed, worked for a couple of days then stopped printing. Sometimes would print color text but not black. Had Geek Squad come and reinstall. It then worked for a couple of days and stopped again. Have spent hours on the phone troubleshooting this with an HP representative. They are going to send me a new black ink cartridge as they finally concluded that the one I have is defective. Will take two weeks to get it. Once the new one is installed and if it still does not work, they promised to replace the entire printer within 4 to 5 days. Can't return to Best Buy as their policy is no returns 10 days from purchase. Been without a printer for weeks going through this process and will now have to wait another two weeks to see if this solution works. Not sure I would purchase from Best Buy or HP again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operating as it should. Haven't really used enough yet to evaluate it on long term use

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HO Copier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well. copies slower then my old HP but I think the quality is better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart tank printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer, first time using bottles if ink. Very easy to set up and use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    YOU CAN NOT DOUBLE SCAN

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOU CAN NOT DOUBLE SCAN. There is an auto feeder but it only scans one side of the paper. You have to manually turn the other side. For almost $400 printer this is ridiculous!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I like the eco tanks and the printer was easy to set up. Bought for simple printing, scanning, and copying tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is great and was on sale.it a great improvement from my last printer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great there was some difficulty getting it set up but worked out

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Good quality. I like that I don't have to buy ink cartridges. Great price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP Printer Connectivity Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a hard time getting everything to work properly. Wireless connection has not been successful yet after several weeks trying. I called HP Support and got little to no help at all. I am using a brand new HP desktop computer in connection with this printer. It is very frustrating that the two seem to be having these compatibility issues and HP Support has been so useless so far...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Smart Buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer and efficient on the ink. Good quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Complex setup and unreliable ongoing usage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an easy "plug and play"! Complex installation requiring an app, extensive work on computer to "link" and setup via Bluetooth AND wi-fi. Also had a problem with paper jamming, and un-diagnosable connectivity issues periodically. Overall, a major disappointment from HP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer. I would recommend this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really love this printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer So easy to fill and use. I do suggest to read the booklet before starting :)

    I would recommend this to a friend
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