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Customer Ratings & Reviews

Your price for this item is $251.99
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The comparable value price is $899.99

Customer reviews

Rating 4.1 out of 5 stars with 188 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers recognize the Roomba j9+ Self-Emptying Robot Vacuum's excellent cleaning performance, impressive battery life, and strong suction power as significant advantages. Many appreciate the advanced mapping and navigation features, as well as the convenient self-emptying function and ease of use. However, some users find the noise level to be a drawback. The robot's obstacle avoidance capabilities are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 188 reviews
  • Rated 4 out of 5 stars

    Totally Automatic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the house clean and appears to work really good. Problems I have is communication between the vacuum unit and the self dumping/charging base. Says it can’t communicate and doesn’t dump and or charge. Pretty aggravating at times. Replacement parts are too frequent and expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the j7+ and i definitely prefer this model. Sometimes it gets lost but still love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    j9+Robot Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my j9+ Roomba. It was easy to set-up and program. It does a good job and cleans sections of my home as instructed and returns to base without any issues. I got the j9+ when it was on sale and feel it was a good buy. I previously bought the i7 when it was on sale and it too does a good job. Customer Service is most helpful to answer any question and assist if you have any issues.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j9+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 4 out of 5 stars

    Great robotic machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great robotic machine sweep floor and return to home station without any issues

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vacuum cleaner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m current customer for Rumba robots My last item is too old and I love how it works You can keep clean your house even when you’re outside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROOMBA REVIEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase, Smart Device!. It is ideal to keep the house clean and clear from dog hair.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j9+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Best Roomba yet!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned Roombas for years. This unit is fantastic! The suction is great. On my berber rug it raises the pile like my uptight vacuum. This is the fastest unit I have ever owned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but not as good if you have pets.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, it maneuvers around obstacles well and the learning function is great but it struggles with large amounts of dog and rugs. We get little rolled bits of fur at the edge of the rugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and investment, highly recommend!!! Awesome price as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved our life with a getman shepherd in the house. We run it every day. Only complaint is that it sometimes disconnects from the app somehow and wont run on the scheduled time. All I have to do is reset it and then it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great robotic vacuum no complaints at all and does a good cleaning job up to edges.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba J9+ We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    This one is a gem!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Roomba i3 that worked well enough but decided to purchase this one after reading reviews. It is fantastic! Mapping system much more accurate than previous model, it takes pictures of things it believes are obstacles (like a rug on a hard wood floor) so you can tell it to skip an area or ignore the obstacle and clean. I have a mix of hard wood and carpet and it cleans both really well. Best purchase this year.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j9+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Meh I think I’ll stick to a normal vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is a bit loud from what I was used to, took much longer to map my floor over the shark model. I currently use. spent 45 minutes waiting for a software update to complete and I wound up having to reset the unit and start over.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j9+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    Great cleaning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase and good cleaning execution. I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rosie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Golden retriever doesn’t like it but she is reason we love it❤️

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best iRobot ever!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd iRobot that I’ve bought. This one by far does the best job!! I love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not map rooms and is as random as the original roomba. Will need to contact customer service. Box did look as if it had been opened, and possibly returned

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having issues with the Roomba. It’s a mind of its own when cleaning the apartment even though it has already mapped it. I’m thinking of returning it if it continues behaving like that

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well overall but tends to clump pet hair and gets stuck frequently

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Whispers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed by this vacuumcleaner. Lot less noise than my previous one.

    I would recommend this to a friend