Customer Ratings & Reviews
- Model:
- JCD397
- SKU:
- 6507855
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock's ease of use and overall performance, with many praising its simple setup and ability to support multiple screens effectively. The compact size and USB-C connectivity are also appreciated, providing extra ports in a convenient form factor. However, some users have reported concerns about the device's heat generation, compatibility issues with display mirroring, and insufficient power delivery.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Usb-c
Multipurpose mini-dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything has worked as anticipated, and I am pleased with the purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Delighted with docking station!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works a lot faster than my previous docking station for optimum laptop performance.
I would recommend this to a friend Works as intended with newer laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station. 4 out of 5 stars because it wouldn't work with my previous laptop, but works perfectly with the newer laptop. I do wish it had an audio port, but that's not a big deal.
I would recommend this to a friendWorks as I expected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to connect my iPad to my monitor and also my laptop to my monitor so I had a bigger screen for both. Worked perfectly, of course I have to only have one plugged in at a time but I knew that.
I would recommend this to a friend1tb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good, does what it says and also hooks up to macbook without issues and is already ready to use no need to do anything special for it
I would recommend this to a friendIt needs at least 2 more usb c port
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough uSB C ports. The sales guy helped find this item, only to find out there is only 2 usb c ports. Other than that it is a good item to have.
I would recommend this to a friend- Pros mentioned:Usb-c
It really works!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it says! Crarfted from silicon & alloy, and decades of science, technology, and standardization, I can now plug/inplug 1 cable, instead of many.
I would recommend this to a friend President
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and user friendly. Great product and would recommend.
I would recommend this to a friend- Pros mentioned:Ease of use
Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use would buy again and would recommend to someone else
I would recommend this to a friend Great for work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need multiple monitors this is great and easy to setup. Basically plug and play.
I would recommend this to a friendit works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works when pc manufactures faild to build laptops with the needed ports
I would recommend this to a friend- Pros mentioned:Overall performance
Great mini dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit works and performs as promised. I am so glad that the Gal at Best Buy helped me find this product.
I would recommend this to a friend Ran super hot and could only connect 1 FHD monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get two full HD to connect through this device. Only one monitor would connect, no matter what I tried. I was using a new, high the gaming laptop from MSI that ran Windows 11. The heat this docking unit generated when connected to the thunderbolt port on my laptop was rediculous. I seriously thought it was going to melt and cause a fire it got so hot. I stuffed up returning it and got a powered thunderbolt docking station that actually does work and can display 4 external monitors.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .This dock requires a DisplayPort v1.4 Alt Mode-enabled port that supports Multi-Stream Transport (MST) in order to output to dual or triple displays. Some laptops, even high-performance models, may have USB-C or Thunderbolt ports that don’t support MST for multiple external displays, which could explain why only one monitor was detected.
As for the heat you noticed, the dock can become warm during high data or display output due to its compact aluminum design, which naturally dissipates heat.
Great product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been great for my work related needs. It has enabled me to running multiple monitors seamlessly.
I would recommend this to a friendGreat service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what I was looking for - and I appreciate being shown to the right aisle !
I would recommend this to a friend- Cons mentioned:Heat
Overheats
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets hot to the touch - running two external monitors. Ended up using a more robust Mini-Dock. May be fine for light duty.
No, I would not recommend this to a friend triple monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product did not perform as expected with my machine, sure it works great where appropriate
I would recommend this to a friendGood hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this hub for the laptop to add a bit more ports and extensions
I would recommend this to a friendMixed feelings
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought into some plan that promised that if the price went down I would be compensated for the difference. I used a $10.00 award earned from previous purchases but BestBuy DENIED their promised and didn't live up to their word. I paid too much. Trusted too much.
No, I would not recommend this to a friend- Cons mentioned:Heat
Look elsewhere
|Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ethernet port failed on mine. And I can count on one hand how many times I even used it. When you connect to it , there is a 75% chance the color gambit of the screen you're connected to will be really darkened like it's on reader mode or something. Oh and it got hotter then a hand warmer while in use. All in all I say every other port did work on it so maybe I'll give it 2 stars but that stands for fair. And at this price , all the forension issues I just stated isn't exactly worthy of its price tag so one star it is.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock. Our customer support team can assist you with finding the problem and solution. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
