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Customer reviews

Rating 4.3 out of 5 stars with 148 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 148 reviews
  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Great Accessory and improves experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using a Surface Pro 7, I’ve realized how limited it is with port access as it only has a 1 USB-A, 1 USB-C and a microSD slot. I needed a docking hub that offered more ports and with faster download speed. I was happy with the j5create as it provided what I needed. With the j5, I get 2 usb-A, 1 usb-C, an SD and microSD slot and an HDMI port so I can connect it to a projector. It fits perfectly to the right side of my Surface and still has enough space for the charging cable. Transfer speeds are at 10 GBPs which is fast enough for me. Also, connecting it with HDMI allows 4K viewing. Great product, a little pricey compared to others out there, but am really happy with this accessory. It enhances my entire Surface Pro 7 experience.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for leaving us a detailed review on the Mini Dock and it's nice to hear it has the right connections that are needed to your Surface Pro 7. Thanks for your support rating. j5create

  • Rated 5 out of 5 stars

    Perfect addition to Surface Pro!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can get extra ports easily with this j5create - it's super helpful when I want to upload pics from my phone to my usb drive and have my mouse wirelessly attached to. :) Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Portability

    Rated 5 out of 5 stars

    An (almost) Essential Add On!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own a Surface Pro 7 and have any need or desire to hook it up to external keyboard, mouse or monitor, this J5create Mini Dock is what you need to make it all seamless. The HDMI port allows you to connect your external monitor and I connect my printer into one of the 2 USB ports (my company VPN prevents wireless printing). I plugged a USB hub into the second port to add 6 additional ports to add Keyboard, Mouse, Photo Scanner (and whatever else you might want). When I need to leave the house I disconnect the dock from the surface, slap on the keyboard/case and I'm out the door! Great add on to your Surface Pro 7 (note, this is NOT compatible with Surface Pro 6 or earlier (though there are different versions available for those models too!)

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      A Surface Pro 7 is a powerful device, it just doesn’t come with enough ports to interface with all of the peripherals that it can work with. We really appreciate your detailed review and are happy to hear that you are pleased with the mini dock.
      Thank you,
      -j5create j5create

  • Rated 4 out of 5 stars

    Ehhhh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it but then didn't really think it was worth it. Great if you want HDMI access for surface pro 7, but otherwise it's overpriced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely needed for certain laptops

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality and it works very well. Definitely something that’s needed when using tablet type laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ports, Price

    Rated 5 out of 5 stars

    Microsoft pro 7 accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Well worth the price. Used the mdi for connection to TV. The two USB ports are awesome. I highly recommend this product

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thanks SurfacePro7 for recommending the JCD324B and your review. It is much appreciated. Cheers, j5create j5create

  • Pros mentioned:
    Portability
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this Mini Dock to be quite useful. I was able to connect it to the Pro to use my portable hard drive and other items. The only problem I have is that I also purchased the UAB case for the Pro and with the hard case in place I cannot install the Mini Dock; I literally have to remove the case. Otherwise, it is very useful and I take it everywhere with me.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Scotty,
      Thank you for reviewing the UltraDrive Mini Dock. The dock does have a really close tolerance with the Surface and it does not work if there is a case or cover on the computer. I am happy to hear that you still like the dock. We value your review and feedback.
      Thank you,
      j5create j5create

  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for your surface devices, its slim design ensures that it does not get in the way of daily activities.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Wanted it for the Ethernet port

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great alternative to the full on surface dock, especially if you are on the go and really want to utilize the Ethernet jack. The surface docks are also really nice, but are intended to be stationary, whereas this can easily go in my laptop bag. I’ll be using this a lot during presentations once everything opens back up. I can’t tell you how often I go to conferences to present and the wifi gives out... this will allow me to hardwire in for a better connection.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      7-in-1, enables you to get more from your Surface Pro 7 by adding two USB-A ports, 4K HDMI, memory card, as well as a USB-C 3.1 Gen 2 port supporting up to 60W power delivery and data transfer speeds up to 10 Gbps. Thank you for your review! j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Good, but must be plugged in to power source

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for adding HDMI and usb dongles. Did exactly what we needed to, does need to be plugged into a power source for HDMI to not stutter

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Ports

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! Great dock for my surface and small enough to take on the go! I able to connect my monitor with the HDMI cable as well as my new Iphone charger and multiple USBs through the port.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Plug-and-play, no driver installation required j5create

  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Works well, with a design niggle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dock does exactly what it purports to do. As a matter of design, the HDMI port sits near the top of the dock/surface pro, which increases the chance that the HDMI cable will pull itself out of the port. Were it located nearer the bottom of the dock/device, it would be a bit better. It is small, easy to stow away in your bag, and works as described.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your feedback and taking your time to write us a review on your experience. We appreciate it. Have a great day, j5create. j5create

  • Pros mentioned:
    Portability, Ports

    Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the mini dock to add other ports. It works well and adds to my production when I’m away from home. It’s also lightweight so it doesn’t add weight to my Surface Pro.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We're glad the Dock is lightweight and fits well with your Surface Pro. Thank you for your review. j5create

  • Pros mentioned:
    Portability, Ports

    Rated 5 out of 5 stars

    A must for travelers who need additional ports

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to take your surface with you for extended periods of time, this accessory makes it much easier. The surface does not have all the necessary ports and this gives you what you need.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      This 7-in-1 docking station is a must-have accessory to expand connectivity options for your Surface Pro 7 j5create

  • Pros mentioned:
    Portability
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works well without a protective case.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little Item for adding additional ports. Will not work when a protective case is on the tablet.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      It adds six essential ports from one compact hub, so they can easily fit into your laptop bag or carrying case. j5create

  • Pros mentioned:
    Ports

    Rated 4 out of 5 stars

    Just What I Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed to use multiple screens on my Surface Pro 7. The extra USB ports come in handy. I could've just bout a different kind of cable that connect directly to the monitor, but expanding beyond the single USB and USB type C ports was a necessity for me.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      7-in-1 enables you to get more from your Surface Pro 7 with two USB, 4K HDMI, memory card reader/writer and much more. Enjoy your Mini Dock! j5create

  • Cons mentioned:
    Cover surface pro

    Rated 4 out of 5 stars

    Good device, but I preferred another style

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device itself is good. I didn’t care for the plugging in style and went for one that could be placed on the desk. I also wanted two hdmi ports (this has only 1) With this one, I couldn’t cover my surface pro.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      This 7-in-1 docking station is a must-have accessory to expand connectivity options for your Surface Pro 7 j5create

  • Rated 4 out of 5 stars

    Great In the Beginning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great in the beginning. The only issue I have is that every time I use it my screen blacks out. Per Best Buy Geek Squad I was told not to disconnect it and it should be fine. I did just that and leaving it connected to my computer made the blacking out worse.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Good day,
      I am sorry to hear that you are encountering this issue with your device. I would recommend contacting our experienced support team. The contact information is available on our website under the Support drop down as well as the device packaging. Our support staff can assist you over the phone, by email, or live chat. Again I apologize for the issue affecting the device and would like to make sure that you get the assistance needed to get the mini dock working properly.
      Thank you for your feedback,
      -J5Create j5create

  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Incredibly handy device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two Surface Pro 7's that I use for work and I have this mini dock for both of them. I absolutely love them. Very simple to use, adds additional usb ports and allows me to directly load files from my camera SD card to my laptop. Very handy!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Ok product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with the UAG case, which is a huge shame as I’d love to pair the two together.

    I would recommend this to a friend