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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 85 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are satisfied with the MA710 7.2ch. 8K AV Receiver's sound quality, HDMI capabilities, and ease of use, frequently praising its powerful performance and sleek design. However, some users experienced difficulties with the setup process and the app's functionality. The receiver's modern features, including eARC, were also highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-85 of 85 reviews
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Wonderfully Performing and Versatile A/V Receiver

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For many years a solid A/V receiver was the core of my entertainment system. I had a wonderful Onkyo that lasted me as a teen until the HD age. I then moved on to a Yamaha that never quite wowed me. I used it for years but eventually I just moved onto sound bars as my job began requiring me to move every year or so and it was just easier. But I always longed to once again have a state of the art A/V unit with quality speakers to try and get back to more of a true theatrical experience when I watch a movie. I recently acquired an amazing set of JBL Stage2 260F Loudspeakers and once paired with this unit, the experience is mind-blowing. Set up was quick and easy. I connected my WiFi network to my receiver while I installed the accompanying app on my phone. Pairing was easy and though the app isn’t a necessity for use, I wanted to see what it offered. The music selection thru the app was ok overall but I did enjoy the wide range of classical options. It also can help with optimizing your speaker set up, once I heard it start playing I never felt the need to even mess with anything else. In my current place I will just be using my Samsung 70” 4k TV and the previously mentioned JBL loudspeakers and my PS5. I am really excited however once I move back to my house, and where I will live out the rest of my days, to combine this unit with my projector and take full advantage of the surround sound along with my subwoofers. As fantastic as it sounds now, I can only imagine how absolutely incredible it will be once fully utilizing the 7.2 Dolby Atmos full surround sound. It is also very pleasing aesthetically , the unit is very clean looking up front and has every port and hookup I could ask for. Once everything was set up and I hit play on that first movie, the magic really started to happen. The sound is so much more clear and crisp than my previous Yamaha unit. I could often detect the slightest hiss in the background with that device. My girlfriend could never hear it and thought I may be hearing things but it is not present at all with this set up. Everything sounds great. The video looks amazing and I like that this system has room to grow with 8k compatibility. Even at high volumes the audio is very clear, clean and crisp. Even just watching YouTube videos of animals barking or howling gets a bigger reaction from our dog! The first movie we watched beginning to end was Oppenheimer and it was an absolutely stunning experience. It really gave that true theatrical experience that I was looking for. All in all I am happy to have returned to the A/V Receiver style set up instead of a sound bar and I am extremely pleased with the quality and versatility of MA 710. I would absolutely recommend it a friend.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Simple Yet Robust

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I just received my JBL MA710 r07.2 Channel 8K Receiver a little over a week ago and have been putting it through its paces. From the little bit of research that I could do and find on this receiver, this is more of a budget type receiver for those wanting to get into setting up and home theater without breaking the bank. And thats where this amazingly built JBL MA710 receiver comes in. UNBOXING: * JBL. MA710 7.2 8K Receiver * Quick-Start Guide * Remote Control w/ 2 AA Batteries * 1 Antenna for Bluetooth * 2 Antennas for Wi-Fi * Power Cord So after unboxing everything I unplugged my other receiver, which this JBL will be replacing and connected my banana plugs to the back of this JBL MA710 receiver. Using the included HDMI ports on the back, I connected my Samsung 65” TV, my Apple TV, and my Playstation 5 to the back of it. Once I got everything plugged in I plugged the power cord into the socket and pressed the power button. And nothing happened. At first I was confused as to why it wasn’t working, but then I quickly remembered that this AV receiver has another power button switch on the back panel. Once I press that button on, and pressed the power button on the front panel everything lit up and I was ready to go. First off the display panel is way brighter and larger than the display panel of my other receiver that it’s replacing. That’s the first thing that I noticed about it. Now I will say that I’m not particularly stoked about the remote. I understand making things simple and minimal, and though it’s not a dealbreaker, I don’t really care for how thin and small the remote is. Wish it had a little more heft to it. Again it’s not a dealbreaker as the remote contains all of the functions that you will need to properly run this receiver with no issues. Going through the different menus was easy and actually looked way better than my other receiver. Setup was easy, just use the remote to go through the menu settings and tweak everything to your liking and you’re good. The speakers that I connected to the back of this receiver are my JBL Stage2 260F Floor Standing speakers that I recently received as well. They sound amazing with this receiver, in addition to the other speakers that are included in my surround sound setup. Features I love about this receiver compared to my old receiver is the fact that this receiver has: * Dolby Atmos * Bluetooth * Wired Ethernet port * Wi-Fi * 2 apps (JBL app & EZSetEQ app) Using the apps, will assist in getting you up and running in no time. The JBL app allows your receiver to be recognized and allows you to tweak a few settings remotely and also update the firmware of the receiver. The EZSet EQ app will allow you to calibrate the best possible sound setup. I recommend this receiver for anyone on the market looking for a simple yet robust system without all the fuss of extra buttons and settings that to be honest, aren’t necessary to have. This is an amazing receiver, and I’ve had fun with it so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for a beginner.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for a beginner when it comes to surround. I am using the MA710 in a 5.1 config, and even the Geek Squad had quite a difficult time to set it up, but this is working. Since I have tried to use zone 2 to power my patio speakers, but zero luck getting this to work even after a call with a very nice tech support guy at HC. Sound barely audible on the patio with Party Mode on and Party Mode Vol at 99. Very disappointed since this was the recommended receiver by Best Buy Pro who cam to my house! Any advice to enable Zone 2 much appreciated.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. Our JBL MA710 is handled by our JBL Luxury Team. Please contact them directly at 888-691-4171 for further details and assistance. They are open from Mondays to Fridays. JBL

  • Rated 1 out of 5 stars

    Never by first edition items

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this would crush my almost 10 year old Yamaha receiver. Not even close to the same quality of my old unit. Sound was flat and very thin to my ears. Buggy software. Has Chromecast built in. It would give its little chiming noise to say it was connected, then drop the connection in about 15 seconds. Nothing tried would resolve that. No am fm ability (that was my fault for not noticing). I have had other JBL products I liked, just not this JBL

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No problems with return

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as Open Box. After setup within 12 hours it stopped working. Nice concept and profile but questionable quality. No problems with return.

    No, I would not recommend this to a friend
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