Customer Ratings & Reviews
- Model:
- JBLQUANTUM400BLKAM
- SKU:
- 6408569
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for its exceptional sound quality, comfort during extended gaming sessions, and a well-placed microphone that ensures clear communication. The headset's customizable RGB lighting and user-friendly software with various customization options are also highly appreciated.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Echo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only good thing is the design and audio. The big issue is that whenever my friends talk they could hear themself coming from me
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're here to help. It seems like we need to do some more troubleshooting. Please try using the headset with a different source device (PC, Phone, or another gaming console) and see if you experience the same issue with using the microphone. Please contact JBL Customer Support so we can assist you further with your JBL Quantum 400.
Disappointed with these
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones, but the mic stopped working today. Will be going back tomorrow.
No, I would not recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connectivity
Meh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was hoping for them to pair via Bluetooth but they are connection only, fair sound quality, but still overpriced. Was hoping to find something better at this price point.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. We're sorry to hear that our Quantum 400 did not meet your expectations. If you're looking for a headphone that does support Bluetooth connection, you might want to check our JBL Quantum 800 and later versions of our JBL Quantum series of Headphones.
- Pros mentioned:Sound quality
Avoid
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The packaging and headset itself is pretty nice looking. I'm not impressed by the chat function on the headset, it sounded very tinny. The sound itself, not that great. I would expect better drivers for a headset that is over $150. The unit is not comfortable to wear over my head. Being able to mute yourself by putting the mic up is a nice feature but it's not enough to warrant a purchase on this particular headset. If you're going to spend a decent amount of money on a headset, go with the Astros.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear about the comfort issues you are experiencing with the Quantum 400. The chat dial is designed to remove the lower frequencies so you can focus on the vocals when needed. The chat dial is adjustable. You can change it at anytime to your preference. As for the sound, you can also adjust the equalizer and settings on the Quantum Engine software. Please reach out to us directly if you have any other questions.