Customer Ratings & Reviews

I like this headset overall but I have 2 minor gripes! So firstly I have to say that most gamers buy gaming headsets for the sound+mic quality. Then looks and features after that. The mic part is important to me so I have to say that this budget headset gets a 10. My family say i sound super clear while playing online. The next best part about this headset is the software and customization. The quantum software is great. You have the ability to change the RGb lighting which is very bright to many different settings. Change the audio from basic stereo to simulated surround sound(which works well) and change the EQ to your liking. Now the actual sound is a bit less higher end. More of a middle area. But it’s to be expected since it’s more on the budget gamers level. But not bad sound. Build quality is pretty solid and very pleasing tho you can feel that it is not premium. Again not in its price point. Plus JBL has several other higher end headphones in the awesome quantum line up. This by no means is a bad headset I love JBL but this will be a great start if you are getting Into gaming. I personally play more now on the PC which this comes with a very nice braided type C cable and a standard 3.5mm jack. Controls are on a wheel on one side and work well. Plus there is a dedicated mute button. And a boom mic that you can switch up to mute as well. Great job by JBL there. So yes 4 stars but that’s still a great rating and I highly recommend. If not this one get some of JBL higher lever headsets. I’m sure those are amazing as well.

Had these about a week now. They sound great, and are very comfortable. Only complaint I would say is getting the game/voice balance right.

Great sound loved the LED lights and that Surround sound it’s insane.

The audio is pretty good and I like that the mic mutes automatically when you flip it up. The set is a bit heavy for me though.

Good quality, great product to gift someone young in the family that like to on their consoles

The sound quality is very good although the price is pretty steep.

These are great headphones. You can change the lighting color which I thought was cool.

Ver nice works very well with my computer good value for the price

my husband loves it! Not bad for $50 as my valentine's gift for him.

This headset works good on PS4, directional sound is very present for a 3.5 connection, but of course not as strong as something with surround sound. On PC the RGB is a very nice feature, and the overall sound quality is very decent on 3.5 or USB. For the price this headset provides a very good value and will get the job done. It is very comfortable and after wearing for several hours I experienced no ear fatigue or sweating at all. The flip up mute is a must have in my opinion, and the game/chat mix slider on the headset is very handy as well.

Key Features 98dB Sensitivity Full Range Frequency Response: 20Hz – 20,000Hz JBL Quantum Engine Compatible Supports JBL Quantum Surround and DTS Headphone:X v 2.0 These headphones offer a great deal of value and features for the money. While not my favorite headphones ever, they are a good product where the pluses outweigh the minuses. CONNECTIONS The headphones ship with a generously long, 10ft USB-A to USB-C cable and a good ol’ fashioned 3.5mm headphone cable. Old school, but awesome to still see it! On the left cup is the microphone (that auto mutes when rotated in the up position) and controls for volume and chat/music mix. A nice feature that you can adjust the bias of the game and chat volumes. I would like to see the headphones ship with a USB-A to USB-C adapter. This would broaden their compatibility with devices that ship with the more universally available USB-C port. JBL QUANTUM ENGINE SOFTWARE The JBL Quantum Engine software, installed on my Windows PC, offered a lot of customization options for a product at this price point. The software allows the user to adjust the EQ curve, custom tailoring the playback to his/her liking. The JBL software also unlocks the option to use the JBL Quantum Surround Engine. This is a unique software solution to resemble 7.1 surround sound using only stereo headphones. It is customizable for a person’s height and head size. I found it a ton of fun on both FPS and racing games. The simulated surround sound made games more enjoyable and immersive. The large, bass capable drivers made on screen explosions much more entertaining. The DTS Headphone setting was well implemented and made overly compressed mp3 music much more enjoyable and satisfying. I tried the Quantum Surround option for music and video playback, but found it made the material unnatural sounding. The DTS Headphone setting was a nice option between not having any form of audio processing and too much. NEGATIVES This is a corded set of headphones and I found the cord’s placement very annoying. It constantly rubs on my shirt and for whatever reason, the cord rubbing on my shirt is transferred directly into the left ear. It’s not static or anything, just the actual rubbing sound. Very annoying. The JBL Quantum Engine is very slick and offers a lot of trick features to customize and personalize the headphones to your liking. Items like surround mode, lighting, EQ curves, etc are all customizable and easily accessed in one place. However, I found the Quantum Engine software routinely eating up 15 – 20% of my CPU resources. Granted the PC isn’t a powerhouse, but that is a considerable amount of resources. Speaking of the Quantum Engine, the only way to fully enjoy what the software and headphones have to offer is using the headphones with a PC. While JBL touts near universal support for these headphones, but what is glossed over is that all the slick features that the Quantum Engine offers isn’t available on other platforms. These headphones resort to plain stereo headphones without the USB cable, a PC, and the Quantum Engine software installed. CONCLUSIONS These are one of the few headphones in this price range that I have found to support the full range of human hearing: 20Hz – 20kHz. While smaller, cheaper headphones skimp on driver size, and in turn, low frequency response, the 50mm drivers installed in these did not disappoint. I found myself surprised numerous times when listening to bass heavy music how low they can reach. At the end of the day, would I buy them? Most likely not. I would spend some additional money and get the wireless JBL Quantum 600 headphones, if no other reason, for the convenience. However, these headphones offer lots of options and good sound quality for the money, and while they may not be my first choice in headphones after using them for a while, it still doesn’t take away from what they have to offer for the buyer.

I have many gaming headsets from several different manufactures, both wired and wireless so I'm feeling pretty good about reviewing this one with those experiences as a comparison. Since this product isn't wholly unique in any way and everyone knows how a headset works nowadays, I'll go ahead and leave a detailed pros and cons list below. Note that I only reviewed this on PC as some of the features, such as JBL’s QuantumSURROUND only work on PC. ------------------------------------------------------------------------------------------- Pros: Braided cords! This is honestly something that gets overlooked sometimes, but not here. USB and 3.5mm cord included, so no dongles that get disconnected. Comfortable headband and ear cushions, seriously these feel great even after many hours. Clear microphone, flip up to mute function (this is SUPER nice). Sound is clear and crisp, could use some more low end, but in games this isn't too much of an issue. DTS X and the QuantumSURROUND make for some seriously customizable sound. Chat balance adjustment right on the headset. It lights up! ------------------------------------------------------------------------------------------- Cons: Lack of deep bass (this isn’t a huge issue in gaming, but for music listening it can be a little disappointing). QuantumSURROUND only works on PC. DTS X and QuantumSURROUND make for a very vivid experience, although it’s not always as accurate as stereo or in-game surround sound options. It lights up! So overall you’re getting a super solid gaming headset that you can use across most platforms, although with minimal features. To really get the most out of this headset you’ll want to use it on the PC so you can play with JBL’s QuantumSURROUND and connect it via USB so you can take advantage of the lighting (or not..because some of us like it dark).

Opening these up, the packaging is basic but the phones are nice and snug. The JBL are mostly plastic and lightweight. The detachable cables are premium. I used these to play online with a XBOX. Initial feel took a little to get used to as they are slightly canted forward. Once I found the perfect spot, they fit well. They are comfortable, not the best I have worn as I have another set of headphones, which I prefer still. The RBG lighting and mute light only work with PC but I really liked the flip up mic mute. I had to adjust the mic monitoring down to almost the lowest setting as there is sound bleed from the headphones. This caused some echo at times. I turned on muting all other sounds, ticked the volume down a notch and it was good to go. I found them to be good sounding and not lacking for direction. Im not sure I would buy these if I was in the market for gaming headphones but, overall, I really enjoy them. For the moeny, I feel there are better options out there.

Needed a headset for Zoom because my colleagues were complaining about echo coming through when using just my iPad Pro. I would also use when playing Xbox because I was still chatting on my old school Xbox One headset that was included back in the day. First impression is that the build quality on these are amazing. The hinges don't creak, the plastic looks nice! Rubber inserts are a nice touch and the lights are of course awesome. All that build quality comes at a price though...it's heavy! I'm used to AirPods or other lighter headphones and these definitely feel heavy when wearing. For quick calls or games that's not a problem, but it's not something I envision wearing for hours at a time. Use was pretty great! I literally opened the box and plugged in my headphones to USB-C port on my iPad Pro and it just started working. The volume control on the left headphone is nice. I wish the mic would toggle the mute in the Zoom app, but it appears that the mute is separate. Sound quality was excellent and the Mic sounded good. Similar experience with Xbox One - I had to use 3.5mm jack on the bottom of the controller. I still prefer using surround sound speakers so that I can hear players sneaking up on me in COD, but I can see these being useful if I'm playing late at night. In all, if you are a body builder and have a strong neck - these are 5 stars! If you're a normal human being just know that these sounds great but they're not light.

(Note: If you can't hear anything, make sure you check your volume controls on the left earpiece.) Overall this headset got bumped to a four because of the multiple systems that it easily works with. Testing was primarily on a PC which allowed me to use the QuantumENGINE setup. Making changes to levels and other customizations were easy once installed. Sound response was fairly mid-level taking it above budget headphones aka I got better response on highs and lows than I would have guessed starting this review. Things to take note of: 1. The braided cable means it'll be long lasting but the microphonics (sound when the cable brushes against your shirt) is LOUD. Definitely would have appreciated a shirt clip with this cable. 2. The boom microphone auto-mutes when you raise it which is something I've come to expect in headsets I enjoy. 3. Ear cushions are memory foam but they're on the firmer side. If you have a larger head, these will probably fit pretty firmly against it. 4. From my initial note, you have separate volume controls for chat and sound. This is super slick and should be implemented on all gaming headsets but make sure you check it as soon as you're done installing so you don't spend time trying to figure out why there's no sound.