Customer Ratings & Reviews

I thought I’d have a hard time connecting but took maybe 10 seconds. Great and comfortable. Not good with earrings though-

Love it, works great for my classes and can listen well.

As soon as the JLab Epic Work ANC Wireless Over-the-Ear Headphones arrived I wanted to check them out since I already have JLab earbuds and they sound great, and I think now the headset have been better than I expected. Right out of the box I like the packaging since it is recyclable, and it also looks nice. Then the overall look of the headphones looks modern and cool with its matte finish. The docking station as well as the headphones go well together too. I have worn the headphones all day due to the cloud foam comfort and since I do use them to take calls as well as listen to my music. I have been able to do that because they can be connected to two different devices, and I can jump from one another and that includes my laptop, computer, cell phone and more. And the docking station can be used to charge the headphones or and also to use to connect using the dongle that is included to my pc. I really like the battery life the set gets, up to 90 hours with ANC off and with ANC on it is less at 60 hours yet that is more than enough for me. And when I am taking breaks, or I step away I can either take them with me or set them on the docking station so they can fast charge them. As for the way they work, they do a job well done, while making calls, the noise cancelling enhances the quality of the call and the people at the other end of the call can hear me well and when I want to mute the mic, all I have to do is raise or flip the mic. When I am at down time and I want to listen to music, videos, podcasts and more, the JLabs do a good job with different sounds. The ANC is good, not the very best since the headphones are not over the ears, I can still hear some of my surroundings, but they do reduce a lot of noise. The aware mode is also good since I can listen to what I want while being aware. I already had the JLab application for my JLab earbuds, and I have been enjoying it for different reasons like being able to access different functions such as turn ANC on/off, hear yourself, equalizer, button controls, call controls, safe hearing, check for updates, and more. And each one of these can be customized. Also, in the app there are nine ambient sounds, such as wind, rain and that can be relaxing, I can listen to one or all at the same time or combine the ones I like. I can also see the control guide, so I do not need to look for the manual to know how to use them. It can even take me to the JLab store. Overall, The JLab Epic Work ANC Wireless Over-the-Ear Headphones have been great for every day all day use. Comfortable, great sound and call quality making days more productive and something less to worry about. Working from home has been enhanced with them. I can access both of my JLab earbuds and headphones with the same application.

Let me start off by saying I have a lot of tech devices and the JLab Epic Work ANC is one of my top 5 picks for my favorite devices of 2024. I will go into detail about why I made this bold statement down below. I am considered a Hybrid worker. I work from home 60 percent of the work week. All my meetings are all online which requires a headset when I’m working remote and in the office. I needed to use 2 different headsets since my super expensive earbuds were limited in the battery department and I had to keep manually disconnecting and reconnecting them from my work laptop and from my phone while listening to podcasts and music. Enter the JLab Epic Work headphones. These bad boys solved all my issues. 2 in 1 docking system One of the coolest features of owning the headphones is having the docking system. The dock allows the headphones to have a place to reside without taking up too much desk space at all. Not only is the dock capable of housing the Epic Work headphones, it has the ability to charge, and connect instantaneously to the device when the dongle is connected to the dock. You have the ability to use the USB-C dongle to connect directly to your devices or directly to the dock. Bluetooth The only issue that I ran into was the dock and headset having only USB-C wires and inputs. My work laptop only has one USB-C port, so I needed to use and USB-C to USB type A cable to plug the dock into my computer. Ater testing different setups, I found out the best solution for me is to use Bluetooth instead of using the dock or the dongle. The reason is the ability to use Bluetooth multipoint. Now I can have both my phone and work computer connected to my headphones simultaneously without the need of frequently disconnecting both. I can’t recommend using this feature enough. This has saved me from all the hassles of carrying separate headsets for work and personal uses. JLab App I have an Android so I was able to download the JLab mobile app directly from the Google Play Store fairly easy. I created an account and logged in and registered my device. I was then able to download the latest firmware for the headset. I recommend downloading the mobile app as there are several features and enhancements that the app brings. Noise canceling works really well in my testing, its able to block out televisions and people talking fairly easily. Be aware mode gives a certain level of comfort to hear your surroundings, and hear yourself mode allows you to monitor your own voice while on a call. The equalizer is pretty good. I did use the burn-in tool and turned the volume up halfway as suggested. Running this test allowed me to test the battery life on the headphones as well. I was super impressed with the number of hours/days the headphones lasted. The app also allows you to change/update the button functions for ease of use as well. Conclusion I’m really happy with the JLab Epic work headset. I actually plan on buying another set for work. I recommended this headset to most of my co-workers and family. This headset has so many features with a multi-function dock that comes with an ultra-affordable price. I recommend this headset to anyone who wants a great headset for budget conscious shoppers. I also recommend this headset or the ultra-high-end shoppers as well. Why spend more when you can get more for less.

This is my first ANC headset from JLab that’s geared towards work and productivity. It comes with a wireless contact charging base and 5ft nylon braided USB-C to USB-C charging cable. Plugging in the base allows you to simply set the headset in it to charge. It’s an interesting design since the headphones sit upright, as they are not foldable. Removing the headset from the base will automatically power them on and conversely, they power off when docked. Any time the headset is powered on it will announce its remaining battery life. You can connect the headset to a device wirelessly with Bluetooth or the USB-C receiver dongle. You can even connect it with up to 2 devices over Bluetooth multipoint. If using the dongle, one option is to plug it directly into a PC/Mac; this will override any Bluetooth connection. The charging base also has a pass-through USB-C port at the front that, when connected to a computer, you can use with the dongle or another USB-C peripheral, effectively acting as a USB hub. When not using the dongle for pairing, there’s a dummy slot on the right-hand side of the charging base for storage, so you can use Bluetooth instead without interference. Alternatively, there’s a USB-C port on the headset’s right earcup for direct charging of the headset (without the base) or for wired connections, which is useful if the battery on the headset is drained. The top of the headband and earcups are lined with soft synthetic leather while the underside is mesh fabric. The foam padding for your ears and head is around ½” thick and pretty comfortable for extended wear and was a secure but not an overly tight fit for me. The core of the band is thick, durable, and flexible metal, and each earcup can be swiveled and extended 1.5” smoothly without set increments. The logo button on the outside of the right earcup toggles the mode between active noise cancelling (ANC) on, ANC off, and Be Aware. With noise cancelling off, you’ll get the most battery life but will be able to hear some background noise due to the limited passive isolation of the on-ear pads. Be Aware mode passes through external audio picked up by the mic, allowing you to better hear your surroundings without taking off the headset, which worked great when having in-person conversations. With ANC on, background noise was significantly reduced (up to 30 dB), though not eliminated, but it helped me focus on the audio in the headphones. Just note that ANC can sometimes create the feeling of “pressure” in your ears. The audio from the 40mm dynamic drivers has surprisingly full bass with deep rumble but was noticeably thin in the treble ranges with shushy cymbals and a touch too much sibilance set on a narrow soundstage. That said, if you were to use the headset for listening to music or consuming media, it’s decent with clear and bright sounding audio. The physical playback controls towards the back side of the right ear cup consist of volume keys that also skip tracks with long presses and a multi-function key for play/pause, answer/end calls, power, and voice AI assistant activation. The omni-directional 5-array microphone captures single channel 16-bit 16000 Hz, which is good enough for live streaming, virtual meetings, and in-game chat, but not ideal for podcasts or content creation as the output can sound a little boxy and over-processed. It is, however, clear without noticeable background noise thanks to built-in adaptive environmental noise cancelling (ENC). Call quality with the headset is also good though one caller noted that the mic volume could be louder. I like that flipping the microphone boom arm upright automatically mutes the mic, so you can have privacy on the fly. It also snaps in place horizontally when lowered. The battery life of the headset is exceptional with up to 90 hours of listening time without ANC enabled or 60 hours with, around 30 hours of talk time, and over 300 hours of standby time on a full charge. It also charges quickly and just 10 minutes of charging can provide up to 10 hours of use. This headset also works with Jlab’s smart phone app. In the app you can push firmware updates, view the headset’s remaining battery life, change modes, reassign button controls, and alter the equalizer settings for custom sound sculpting. You can also adjust the limit for safe hearing protection and toggle ‘hear yourself’ mode (sidetone) which lets you listen to your own voice without any latency while on calls. Overall, the Jlab Epic Work ANC Wireless headset is great for both work and gaming. The audio and mic quality are clear and professional, and the battery life and comfort are suited for all-day wireless use. ANC performance is decent with multiple options for connecting to your devices. It can also be used for consuming media and has a 2-year warranty but doesn’t come with a case for storage or travelling.

As a hybrid worker, I work from the office 3 days a week and from my home office 2 days a week. Both of these workspaces offered unique opportunities for me to test out the device. I should first preface that this is my experience with an over the ear headset that covers both ears. My previous headset covered only one ear, but also had noise canceling capabilities and extended talk time, so I was curious to see how this device performed. I'm really impressed with the Epic Work ANC Headset for a couple of reasons. First, and maybe most important, the audio quality is really good. I use the device exclusively in Bluetooth mode, pairing it with my laptop and my cell phone. With multipoint capability, it can seamlessly switch between the two devices. I had no issues conducting numerous Teams and Zoom calls with this headset and the audio quality was great. Feedback from those listening on the other end was positive as well, as when I told them I was using a new headset, everyone commented that the microphone was working well. The Headset comes with a cradle that you can use to dock and charge the unit, or you can plug the headset into a PC or USB C powered charging block to charge the device. For charging the device, I plugged the headset directly into the PC to recharge the device. I leave the cradle at home, since I don't have a designated desk when in the office, and I don't want to carry it around when it's not needed. Battery life is listed as 90 hours when not using Active Noise Canceling (ANC) functionality, and about 60 hours when using ANC. I tested using ANC and using Be Aware mode, which allows you to hear yourself a bit when speaking, so as to help you keep from raising your speaking level and keep a more normal tone. It basically helps to compensate for you wearing over the ear headphones. Another feature is that if you charge the device for about 10 minutes, it can give you about 10 hours of battery life, which is great if you find that battery is low and you have multiple meetings throughout the day. As I mentioned earlier, the microphone quality is good, and after using it for a week, I experienced no issues with sound quality from the mic. One feature that is nice, is that if you raise the microphone arm up to your ear, it will automatically mute the mic. That's a great feature, but it would have been nice if you could hear a microphone muted message when you do, similar to the audio prompt that happens when you engage ANC or turn it off. In terms of controls on the unit, there is limited functionality. A power button to turn on/off the device, a +/- to raise / lower volume and the button on the ear to engage ANC, Be Aware, or Turn Off the special features. The same buttons will also allow you to change audio tracks, Play/Pause, Answer/Hangup phone calls, depending on the mode you are in. You can also engage OK Google / SIRI with two quick button presses on the power button. The JLab app was easy to install and immediately prompted me to do a firmware update. It took maybe 3 minutes to update, but I experience no issues before or after the update. Overall, I think this unit is great. It has a quality feel to it, long talk time, and quality audio, making it a great headset to use in an open office environment or in a home office. I really like this compared to my previous headset, as it helps me to focus and remove the noise of an open office environment quite well.

This JLAB headset came very well packaged. They are sturdy, very well built and easy to set up. The headset has a power button, volume control, as well as an Active Noise Cancellation (ANC) button. Upon turning on the headset, you get a voice notification to set up Bluetooth. It also has the option to be connected to a PC by using the included USB-C dongle. I connected it to my phone by going into the Bluetooth settings. You also have the option to use it with the JLAB app which I definitely recommend. The app will give you access to adjust several settings of the headset. The app also has the ability to update the device firmware and send you notifications. After downloading the app, I was immediately notified of a firmware update, which I promptly installed. After several phone calls I received great feedback. Everyone who I spoke to said they could not tell that I was talking from a headset. To test further, I had a friend call me using the headset, and I was equally impressed. The microphone quality was so clear it sounded like a regular phone microphone rather than a headset. The ANC feature is great but does not completely block out all noise. Using the JLAB app, I was able to customize the ANC levels for an improved experience, though still not quite what I expected. The headphones also have a “Be Aware” feature that lets you hear noise around you. This is useful when talking to others without having to remove your headphones. The app also includes a “Hear Yourself” feature, which is great because you can see how loud you are speaking. This is useful since the headphones are ANC, which blocks out noise to include your own. The app has the option to change the equalizer from music to voice to your own customs settings. Overall, I am very satisfied with this headset. It’s an excellent tool for working from home, particularly for meetings, it will enhance productivity. They have a great build, it has an excellent microphone and they are comfortable to wear for a long period of time. With the optional use of the app you’ll get plenty of customization to take full advantage of these headsets. In the box you get the headset, USB-C dongle, charging dock, USB-C cable and quick guide.

I recently acquired the JLab Epic Work ANC Wireless On-Ear Headset in Graphite, and it has quickly become my go-to for both work and leisure. Here are some highlights, hopefully I didn’t miss anything: Pros: • Sound Quality: The audio is crisp and clear, with deep bass and well-defined highs. Whether I'm on a call or listening to music, the sound quality is exceptional. • Active Noise Cancellation (ANC): The ANC feature effectively blocks out background noise, allowing me to focus on my tasks without distractions. It's perfect for noisy environments like cafes or offices. • Be Aware Feature: This feature lets in outside sound when needed, which is great for staying aware of your surroundings while still enjoying your audio. • Multipoint Connection: The ability to connect to multiple devices simultaneously is a game-changer. I can effortlessly switch between my phone and laptop without the hassle of disconnecting and reconnecting. • Magnetic Charging: This feature is incredibly convenient. The magnetic charger snaps into place easily, ensuring a secure connection and faster charging times. • Simple Connection: Pairing the headset with my devices was a breeze. The setup process was straightforward and user-friendly. • Intuitive Controls: The controls are easy to use and thoughtfully placed. I can adjust the volume, skip tracks, and answer calls without fumbling around. • Comfortable: The headset is comfortable to wear for extended periods. The on-ear design is cushioned and lightweight, making it perfect for long work sessions or extended travel. Cons: None that I have found as of this review. Overall, the JLab Epic Work ANC Wireless On-Ear Headset offers excellent value for the price, with features that make it an essential part of my daily routine. Highly recommended!

I purchased these headphones to use at work during calls with clients and the call clarity is phenomenal. I'm able to hear the client very well as well as my clients. This headset does have ANC but in my use I noticed that it didn't do a good job blocking out noise around me, which I also wasn't expecting due to the way they sit on you ear. What it does do really well though is that is blocks noise for the person whom you're speaking with, which is much more important, at least to me. That's not to say that the noise cancelling doesn't work, but I can see a lot of people being disappointed with the ANC. The headset is very comfortable and easily connects to your phone or computer and has a long battery life. I'm very much satisfied with these but if you need something that will block out noise around you, these may not be the best option. As for how these perform when it comes to listening to music, they sound good but these aren't meant for audio snobs. I've also used these while gaming and I love them for the clarity so they work well enough.

These work headsets are really good, not great but really good. But what makes this Jlab headset better than most is the price. At this price point, I don't think you will find a better all around headsets that does everything above average. What makes me really like these is the consideration when making them. The docking station is awesome, then there is a place to put the usb dongle in the docking station when not in use. Be aware though, although these headsets has multi-point capabilities, it will not connect to 2 device at once if using the dongle to connect to a computer. Jlab recommends using the dongle for best connection when using with a computer. The headset itself seems like it is high quality and very sturdy. The headband cushion is soft and comfortable for long duration of use but it was a little tight on my normal size head. Well, I think it's normal LOL. I think this will loosen over time, out the box, adjusting the size was difficult so I assume that's because it is new. The ear cushions were comfortable but flat so not over the ear. For my ears, this meant having to adjust it to cover correctly from time to time. Mic boom flipped up and down easily and didn't protrude out so long, which I liked. Noise cancellation and surround hearing button is the logo button on the side. I really liked this, very easy and natural to press. The answer call button is the small power button which wasn't great but I got use to. But, all of these can be changed in the app. Noise cancellation is ok but what surprised me is how great the noise cancellation on the mic was. People on the other side couldn't hear anything in the background and that's why you want this headset. A bonus is the headset sounded great when listening to music. The bass was a lot better than I expected and the highs was good. Jlab did an excellent job with the Epic Work, no problem recommending this to anyone.

Finally, a workplace headset that is good for calls, music, has anc, good range, and a clear microphone! The price also cannot be beat! Best Christmas present ever!

This headset is very comfortable too wear over a long period. Set up was super simple with the dongle and teams/computer recognized it right away. The charging/ dongle dock is a nice come to only use one USB port. The sound is also very good and clear. No complaints on the other end on the mic so all good.

As someone on my third work-from-home headset, I can confidently say this is the best one yet. ​The noise-cancelling features are top notch, handling my loud environment perfectly and letting me focus entirely on calls. This feature alone makes the upgrade worthwhile. ​Furthermore, the connection to my Windows laptop was seamless, a huge relief compared to past pairing issues. It connects instantly every time without a hiccup. ​Highly recommended for a quiet, reliable WFH experience. ​

It’s a great quality headphone and really comfortable. Material is solid and sound quality is great. The noise cancelling button is really convenient and works great. Don’t think you’ll be disappointed in this. High grade headphones without the premium price.

My dad got these for work, primarily works from home. Has a very effective noise cancelling and is crystal clear for meetings. He also likes the capability they have to be wired or Bluetooth.

Love the sound quality and versatility. Recommended to a friend.

This headset is very good. It holds the charge for 2-3 days. There are some glitches while connecting Bluetooth with laptop but with the docking station connected to laptop it is working perfect. Sound quality is also good in this.

I needed a new headset for work and I had a hard time finding a good one. This one fit the bill. They are very comfortable for long work days. Sound and mic are great. I was able to grab them on sale and it was definitely worth the price!

This headset has exceeded my expectations. I love that you can sync this to 2 devices at the same time.

Love using this for sales calls. Very comfy and reduces background noises of my kids playing