Customer Ratings & Reviews

This looks beautiful in the kitchen and the door closes with a good and solid feel but the microwave itself is not as powerful as my old GE over range unit. The vent fan takes about seven pushes to turn off from full speed which is very annoying. It is also a convection oven, but since it can combine convection with microwave function they have it give you a message that you have to cook on microwave safe dishes. I've tried to get clarification and believe that if you are not using it in a hybrid mode you can use metal pans.

Have had the microwave for about a year now. Overall it has been great. Works great as convection oven and microwave. Only grip is having to press the fan multiple times to turn it off. Wish it was a long press hold would turn it off.

Great microwave. Only complaint, which is a minor inconvienance, is the fan has six settings and you have to push the button all the way through the cycle. Other than that I’ve been very happy with the purchase.

It sucks because it doesn't suck. Nice combo and good looking. Wish fan was better, so not a fan

Large microwave with a lot of features. The fan is strong but when turned on, immediately jumps to the highest power.

This microwave looks great. However, I have minor complaints about this item: 1) It's not as powerful as previous models 2) there are 6 fan settings and in order to turn it off, I have to press is 6 times. There should be a separate ON/OFF button for the fan for convenience 3) the entire door (including frame) opens up.

It is a nice looking microwave. The handle gets very hot if you are using the stovetop underneath (but it also cools down fast, so I guess it's ok). The fan is not great, but it is better than nothing.

This is billed as a combo Microwave/Hood. And it's a really good microwave. BUT, the hood function is horrible. We bought this particular model, in part, because our Kitchenaid ovens take forever to heat up, so when re-heating some dishes it just took way too long. Our thinking was that we could use the convection feature to avoid the 30 minute wait to re-heat pizza as an example. Some foods are better re-heated conventionally. The actual microwave functions are great. Cooks food more thoroughly than our previous Kitchenaid did. So no problems there other than the popcorn sensor, which overcooks the popcorn. We have to enter that one manually. Convection mode cooks great too, however the pre-programmed settings don't account for re-heating we have to enter our own best guess at how long to cook. Not optimal. But not a show stopper. The biggest issue we have is really the fan and venting. You have to cycle through all 6-speeds of the fan when using it. So if you have it on high, you have to push the pad button 6 times to turn it off. Most disappointing is the venting. The fan vents are over the rear burners and the fan is pretty weak from the underside of the unit, so when using the front burner, most of the smoke and fumes run up the front of the unit and are not pulled up through the vent. We have to use our attic fan whenever we cook bacon! And we have to clean all of the grease off of the front of the microwave. After 6 months we've found the hood function unusable and will have to dump this and find a different solution, which is unfortunate because the microwave is actually really good. And yes, we turned the blowers, checked the vent conduit for obstructions and sealed the vent outlet, etc... Plenty of air flow coming out of the top, not enough from the bottom. Just a bad design.

I like it. I don’t like the fact that turning the fan off is annoying!

Unit works fine except when cooking something on the stovetop below. The fan exhausts air at the top but pulls ZERO from the stove top through the bottom of the unit.

The fan does not work and half heats the food. Very disappointed in this Microwave and returning it.

Main area of concern is the door failed after 2 1/2 years of light use (meaning no children). The plastic interior of the door developed a crack where it appears to have failed through normal wear and tear and so the door no longer closes properly. We've used the convection oven feature maybe once or twice only. Other than the door failing, the microwave works great. One note is that the keys don't light up in darkness, so you have to turn on the kitchen light to see which keys to press to operate the microwave. Another very minor point is that to turn off the fan, you have to cycle through all the fan speeds rather than just being able turn the fan off with one touch. An improvement would be custom keys for commonly used functions so you don't have to wade through the menu each time. For example, Custom1 could be set to Oatmeal, Custom2 to warm up water for coffee, and so on. Considering how advanced so-called "smart" appliances have come, this microwave is in the Dark Ages. At this price point some at least minor programming ought to be available as well as a phone app to tell you when your meal has finished cooking.