Customer Ratings & Reviews

Will see how it holds up. This micro replaced a Whirpool Gold version of the same unit that was problematic. We went with this one because installation was exactly the same. The Kitchenaid is probably 50% more quiet than the Whirlpool and I like that it has the stainless interior instead of the supposedly non-stick interior of the Whirlpool. Unfortunately, the unit was damaged and had a dent at the bottom corner, which also pushed up the casing a bit at the upper corner. I managed to not notice this until after the unit was installed or I probably would have exchanged it. It's disappointing, but not sure it is worth the hassle to remove the unit again and try to get fixed or exchange. The packaging seemed fine, so maybe happened before shipping? Maybe change the casing if it comes out again for another reason. One thing I find odd is that the KA has a larger turntable than the Whirlpool, but the exact same convention rack. In the Whirlpool, the rack fit in the turntable and didn't move around. In the KA, it slides all over the place because it doesn't fit. Trying to find out if it is even the right one. Seems strange. Will update as necessary, but seems good so far.

With very few Over-the-Range Microwave/Convections on the market, this was great value. We were looking for a new Microwave/Convection oven to replace our 19 year-old GE Profile with similar functions mainly because we were remodeling our kitchen and the 19 year-old oven did not match the new Stainless Steel Décor. Did not have much of a choice right before the remodel when the old door handle broke off. This oven was fairly easy to install, but does require experience or installation manual plus it takes two fairly strong people to lift oven over head. The fan is a little noisy. easy to operate for typical express type cooking.

It is a great microwave, the sensor cook works perfect, potatoes come out nice. The oven bakes great. The ventilation fan is strong. The only thing i do not like is the door is so large when you open it you have to move back, the door is huge. It sounds stupid but if you see it on display you will see what I mean.

It’s beautiful and sturdy, but noisy. Also, the directions that were included were minimal. It’s pretty complicated to use. However, when I called the KitchenAid hotline, they were very helpful.

The machine itself works quite well as both a convection oven as well as a microwave and has a quality build. It can definitely heat up leftovers quickly and also make toast. The main thing about it that annoys me are the menu options. For example, to turn the fan on there are SIX levels you must beep through to go from full on to full off. I'd prefer an old-fashioned knob. The hood light is similar On-NightLight-Off, so you have to hit the button twice to turn it off. The cooking menus should have a way of updating them to realistic food. When I want to cook something I have to beep, beep, beep my way to manual mode because I am not cooking biscuits or quiche yet have to scroll past these never-will-use options just to have proper control to cook dinner. The written users manual is all but entirely pointless. Good machine when I have control over it, but poor documentation and wizard controls.

Love this new microwave! The convection feature, for me, is great! I no longer have to heat up my whole kitchen to bake something for dinner! It is very quiet, and was very easy to figure out with out the manual. My only complaint was that it came with some minor damage, the area underneath, where the filters go, was slightly bent up. When I called customer service, the manufacturer would not do anything about it. It still works, but it does make it quite difficult to get the filters in and out.

Got this to replace an oldie we got with the house. Really like the unit very solid when you close the door. Convection is great, there are times when you need an extra oven or to cook at two different temps. Auto sensing works great for a wide verity of foods. Knocked off one star because of two items, first the add time button is for 1 min. not 30 sec. Second the lowest temp you can set convection at is 250 degrees, would like that to be lower to keep things warm say 170. Otherwise a fantastic microwave. Would buy again.

I am really happy with this purchase for our remodel. It is solid. It's very quiet. The only thing that I am not so happy with is cleaning it. When I clean the front of it, I can't lock all the buttons down. The light and the fan don't seem to lock and if you wipe over them they turn on and you then have to press the button five times to get the fan to shut off. Maybe I should pull out the book on this thing. I love it other than that. It works, but it isn't as powerful as my last microwave, but it is defintely better looking. It looks beautiful. We have had this 3 months. Some of the reviews I read said things about an open door message. When it says that hit the cancel button, and that message will go away if the door is in fact closed. Haven't had any issues with it, and my son uses it all the time.

Our old microwave died and we purchased this unit as a replacement - it's amazing how quiet this unit is compared to our old one! Nice and big, doubles as a convection oven. It's got all the bells and whistles!

Great quality. Quiet and stylish. The sensing actually works. The filler panel is needed for 36 inch installation.

Purchased this model to replace another KitchenAid microwave that was worn out! Loved it but after a few months I noticed the bottom right corner was slightly bent. The door shut normally but then I found a small black plastic piece that broke off from the bottom inside of door. Now the door seems to "stick" when I open it. Paid a lot of money for this and didn't expect it to fall apart so soon!

We purchased this to match our other appliances. It looks great and is quiet. We chose this model for the convection oven capability (which we have not used yet) and this model was also on sale at the time. There was a slight learning curve for cooking certain items for us compared to our old microwave - experimentation was needed with power levels and cooking times with a few items. The door is large which may bother some people, and the vent fan automatically turns on in high speed which then requires multiple touches to turn off (which can also be a negative). Overall, we are happy so far...

This looks beautiful in the kitchen and the door closes with a good and solid feel but the microwave itself is not as powerful as my old GE over range unit. The vent fan takes about seven pushes to turn off from full speed which is very annoying. It is also a convection oven, but since it can combine convection with microwave function they have it give you a message that you have to cook on microwave safe dishes. I've tried to get clarification and believe that if you are not using it in a hybrid mode you can use metal pans.

This over the range micro/convection seems to be one of the nicest for the money right now. I researched these for weeks before choosing the Kitchenaid. I was told it would work in my space. Unfortunately it did not fit the specs (other than the width) I needed for where my Viking had been. The entire door swings open, so you will need to take that into consideration in your space. You have to back up or stand to side when opening door. We had to send it back without using and start over with our search.

The KitchenAid convection microwave is extremely quiet and works very well. The light is bright and there are multiple settings for the exhaust fan. The LCD display does flicker avery 5-10 seconds and this started after only 1 week of use. It doesn't effect the use of the microwave but my concern is that this may lead to a bigger problem later on. KitchenAid was quick to offer service and is sending a service tech to change out the control board so we'll see if that fixes the issue.

Big microwave Capable of Browning Food as well as heating it up… Been in service over a year now and have only used the brown function a few times… I probably wouldn’t do that feature again. The end result is a very large microwave that takes up a lot of space over the oven… Overall a very good piece of machinery though

It looks great in the kitchen, has a ton of room, heats evenly and is very quiet. I wish the control panel was backlit but other than that it was a great choice

Second convection oven in the last year. Had the Samsung before this one, which still works fine but this one heats up a lot faster. It is also a lot more quiet. Does exactly what it should, but it is lacking in documentation and instructions. For the price of this unit, it should overwhelm you with instructions. You will not be disappointed though. Especially if you live in an RV or a fifth wheel.

I am writing this review now because Best Buy keeps pestering me with e-mails to do so. Frankly, for such a feature-rich appliance, a review should only be submitted until after 3 months of use at a minimum. There are many features of this microwave oven and many of which I have yet to try out. Therefore, I will limit my review to the features I have used. 1) it is very quiet when microwaving; 2) popcorn works very well; 3) the light for the cooktop could be better. My old unit had three levels and was brighter at the highest level.; 4) the exhaust fan works great but it comes on at the top speed and you have to step it down until it is off. I preferred my old unit's way which step up in speed, max on. or one button off. Overall, I am happy with the unit and would recommend it.

Powerful, quiet and efficient. That kind of sums up this unit. So far it seems to do everything it has been asked to do and does it more efficiently then any other unit I have ever owned. The next step will see how long it lasts...