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Customer Ratings & Reviews

Your price for this item is $1,214.99

Customer reviews

Rating 4.5 out of 5 stars with 1882 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Dry Quality

    Rating 4.6 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are satisfied with the quietness, cleaning performance, and third rack of the 24" Top Control Built-In Tub Dishwasher. Many appreciate its capacity and ease of use, as well as its design and spaciousness. However, some customers have expressed concerns regarding its reliability and long cycle time. A few customers have also mentioned issues with installation, price, and the heating element.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,882 reviews
  • Pros mentioned:
    Capacity, Cleaning performance, Third rack

    Rated 5 out of 5 stars

    So Far, So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it about a month and so far, so good. Really like the third rack. This unit holds a LOT more than our previous washer, a 5-year old Kitchenaid unit. As a result, we are running it less often, saving water. Cleaning and drying is excellent. Unit does seem to be a bit louder than the old one, but nothing obnoxious. Overall very happy with it. Hopefully it lasts longer than the old one. I did buy the extended warranty to be safe.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Excellent Dishwasher!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is fantastic / does not disappoint! It is quiet, cleans/dries very well and also holds more than any dishwasher on the market thanks to its highly functional 3rd rack, which is a dream. I was never a fan of 3rd racks until I saw this model--love it! The door also latches well (almost as if it's magnetic), so there's no question on whether it's closed. Admittedly, this was more than we budgeted for but the functional third rack made our decision easier and is worth the extra cost. Very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Third rack
    Cons mentioned:
    Cycle time

    Rated 4 out of 5 stars

    Hopefully wise purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m wavering between 4 and 5 stars but I have been too generous in the past and am more cognizant of what is important to others. Downside - dishes are not going to be completely dry. I don’t care but a lot of you do. You may have to spend more for that. The time to complete a cycle is probably 2.5 hours and I have not actually timed it. There is a quick wash but I have not used it. I suspect environmental laws are responsible and that there is no escape with any model. Now the great points are considerable. Someone actually cleverly made use of internal space. There are three levels that are actually practical to use! There are two reasonable places to place cutlery and you can even remove the silly lower level spacers and fit everything in. You can use the highest more shallow level for plastics and have lots of room for plates and anything else. It is possible to safely wash wine glasses. It is very attractive and seems to be sturdy. Overall, it was my favorite of all the dishwashers that Best Buy has to offer and it is well priced. Maybe this should be a five but I’ve been burned once and I don’t want to mislead anyone. I would definitely choose this again if that helps.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Best dishwasher I've owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the dishwashers I've had, this is by far the best in terms of cleaning. All dishes come out sparkling clean and dry with no prewashing required. Whisper quiet aloes us to run it while we're sitting watching TV without having to crank it up. The third rack is a great feature and comes in handy for larger knives and tupperware tops.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Third rack

    Rated 4 out of 5 stars

    Excellent, quiet dishwasher!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is *quiet*. I replaced a 30 year old dishwasher with this one and I can barely tell when it's running. I love that there is a delay is when you can kick it off. There is A LOT of room to put things in, and the 3rd rack is fantastic. The only issue is that the shelves are really low and they are shakey when you pull them out.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Third rack
    Best Buy Employee

    Rated 5 out of 5 stars

    Dishwasher that can was all your dishes.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher with enough room to wash so much. The third rack is so handy to have. Makes organizing you dishes for cleaning easy. Adjustable 2nd rack allows you to put those taller dishes and pots in the bottom. So quiet barely know its running.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    kitchen aide dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher has lots of space. It is very quiet. It does a great job cleaning all our dishes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Triple racks and large tub give loading options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with the three racks and the extra deep tub allowing many options and greater volume for placement of dirty dishes and hardware. The controls are a little complicated to determine the optimum washing cycles, especially determining how to set to have everything dry when the cycle is completed. It has been a bit of an experiment for us, The dishes always come out clean and we are pleased with the purchase. We bought this along with KitchenAids' double oven, stovetop, and trash compactor. We really like the sleek and modern look.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very Happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet, clean the dishes wonderfully....plenty of space, 3rd rack is helpful. Love the printshield finish, few fingerprints and smudges.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Quiet and well designed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the quietest dishwashers ive ever had and it does a fantastic job getting dishes clean. The racks are very well designed making it easy to load. This is the only 3 rack dishwashers i have seen where the 3rd rack is actually usable.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 4 out of 5 stars

    Great dish washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans great. Very quiet. 3 racks are wonderful. Buy one!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    This dishwasher meets our high expectations.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet. Cleans thoroughly. Dries okay on normal cycle and dries well on extended cycle. Really like the 3 racks. Plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Buy this Dishwasher!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough good! I searched for MONTHS for a dishwasher and finally decided on the KitchenAid and couldn't be happier. First off - its made in the USA - and we need to buy products made in America! Second off the third rack is big enough to fit small bowls and cups along with larger utensils and cup lids. The layout is great, it is very quiet when running, the dishes are dry and essentially streak free when washed and the wash options are perfect. I highly recommend this dishwasher to anyone looking!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dishwasher I have owned so far. I love how roomy it is. It cleans great and it does it VERY quietly!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Third rack

    Rated 5 out of 5 stars

    Excellent dishwasher!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is so awesome. Very sturdy, roomy, and quiet. Due to our Covid 19 situation, I have been using the sanitizer wash cycle, which has been helpful. The top rack helps out with small items and allows just that little bit of extra space to open up on rack 2. It was expensive, but, am very satisfied with this purchase. It is probably going to last forever.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Beauty and Braun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and attractive. So quiet; cleans like a dream. So easy to use! I am happy with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Third rack

    Rated 5 out of 5 stars

    Great! Love the third rack!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our dishwasher for a few months now and we absolutely love it. The third rack is perfect for our sippy cup nipples and lids. I haven’t had any issues with our dishes not being clean. It has a ton more space than our old one. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Very Quiet And Cleans Well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was undecided whether the third rack was worth the additional cost; I went ahead and opted for it and like it fine. Previous model was a Whirlpool and very noisy, this one is so quiet I don't know when it's running. Does a very good job of cleaning the dishes. I only use the Express Wash option which takes one hour, Normal takes two hours and Tough lasts three hours.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Overall, very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of tomorrow, I'll have been using my KitchenAid D/W for 4 weeks. It replaces a 6 1/2 year old Bosch, which I liked. This one's better. I especially like the rack features and layout for packing in the dishes. The only drawback with the dishwasher that I've found so far is that the holders for wineglass stems won't willingly be taken out to be moved to different spots in the tub -- there are two holders, which are spaced too close together for my red-wine glasses. I managed to move one holder, but part of it broke off in the process. The break actually made the holder more useful. I'd like to be able to get more holders, too, so I can have more than one other person to dinner serve wine, and put all the glasses in the dishwasher at the same time. But that caveat is nit-picking. Overall, I'm very happy indeed with my new dishwasher. It holds an amazing number and variety of dishes well, washes them nicely, dries them, and runs quietly. Also, to my surprise and delight, when I open the dishwasher after the cycle stops, the racks don't drip water onto the clean, dry dishes. I've used only the normal cycle and options, so I can't comment on the others.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Third rack

    Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product great. Plenty of room for dished and the top 3rd rack is well designed. This is a very quiet appliance.

    I would recommend this to a friend
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