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Customer Ratings & Reviews

Your price for this item is $206.99
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The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 310 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the LOQ 15.6" Gaming Laptop's performance, price, and graphics capabilities, frequently praising its ability to run games smoothly. Many appreciate the laptop's size and storage options, although some users note that the battery life could be improved. The cooling system has also received mixed feedback, with some mentioning noticeable fan noise during gaming sessions. Overall, the laptop receives positive feedback for its performance relative to its cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life, Weight

    Rated 3 out of 5 stars

    Good for gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for gaming. bad for school and work. Really heavy and only 2 hour battery life

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good laptop for everyday use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is fast, good but its battery is not good. Customer service from best buy team was not good at all.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JoseeduardoR, thanks for choosing Lenovo! If you want to squeeze out more battery life and are completing non-intensive graphics tasks, we recommend utilizing the MUX switch built into this model to turn off the GPU to greatly decrease power draw. This can be done in the Lenovo Vantage app > top right box > GPU working mode, then choosing your preferred method. Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words, along with custom settings configurable in Lenovo Vantage. You could also press the Fn + R key combo to toggle to a lower refresh rate for even more power conservation. We're glad to hear that your LOQ 15 has been otherwise good for your use, and we appreciate you sharing your feedback with us. Lenovo

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery sucks!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent gaming laptop for Roblox, minecraft and Fortnite. Battery life sucks but expected.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey ChaneanS,

      Thank you for choosing Lenovo and for sharing your feedback with us.

      If you want to squeeze out more battery life and are completing non-intensive graphics tasks, you can utilize the MUX switch built into this model to turn off the GPU to greatly decrease power draw. This can be done in the Lenovo Vantage app > top right box > GPU working mode, then choosing your preferred method. Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words, along with custom settings configurable in Lenovo Vantage. You could also press the Fn + R key combo to toggle to a lower refresh rate for even more power conservation.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    SALE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this gaming system. This is his first of this kind so well see as time goes by

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Lisa, thanks for choosing Lenovo! We hope that it continues to be great as time goes by, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you only wanna play it's good but if you need something more heavy the processor it's not good enough.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs everything great, my only problem is that a few keys do not work.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DonavonO,

      Thank you for choosing Lenovo!

      Regarding the problem you're having, we recommend working with Lenovo Support at this number: 877-453-6686, so we can help resolve this issue with you.

      It is great to know that your LOQ 15 is otherwise working great for you, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 3 out of 5 stars

    Not a bad computer just a couple glitches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer except I’m having issues that’s not resolving with it dropping Wi-Fi constantly

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi BonnieS, although we're thankful that you chose our product, we're sorry to hear that you're having trouble with your LOQ 15. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. Also, here’s a link to a Lenovo Support webpage (https://support.lenovo.com/us/en/videos/vid100753-trouble-connecting-to-the-internet-or-a-wireless-network) with troubleshooting steps and a video to aid in fixing this problem. If after taking these steps the issue persists, in-depth troubleshooting is necessary to fix the problem. We then recommend contacting Lenovo Support: 877-453-6686, for further assistance. Please let us know how it goes, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Beware no iGPU - battery will tank

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This CPU is weak in that it is only 4 cores/8 threads, is Zen 3+ instead of the latest Zen 4, and most importantly has no iGPU so it will use the NVIDIA card 100% of the time therefore tanking battery life. Only buy if you plan to leave this plugged in all the time. The rest of the machine is fine nothing impressive. Only buy if you know what you're getting into.

    No, I would not recommend this to a friend