Customer Ratings & Reviews
- Model:
- MVEM1721F
- SKU:
- 6571814
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the overall performance, ease of use, design, and quiet operation of the 1.7 Cu. Ft. Over-The-Range Microwave. Many appreciate its sleek looks, perfect size, and easy installation. However, some customers have reported issues with the interior light and find that the control pad is prone to fingerprints.
This summary was generated by AI based on customer reviews.
Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service in the cape cod mall store I then ordered online and had delivered and installed and take away of old microwave and the ibstallers were just as awesome
I would recommend this to a friendLooks Great and Terrific Service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave looks great. Modern and clean. The Best Buy install went smoothly and the process saved me a hassle.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont heat up all that great. So l would not buy this again.
No, I would not recommend this to a friendGood built in Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and looks good in.my kitchen. Good price with good preset cooking features
I would recommend this to a friendNo backlit keypad and noisy wheels!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it works fine. However, the keypad isn’t backlit, which makes it difficult to see the numbers in low light—you’ll likely need to turn on the kitchen light every time. Another downside is the rotating wheels, which are surprisingly noisy and can get annoying. Cooking settings are so limited.
No, I would not recommend this to a friendWonder if anyone else experienced this issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed microwave. Was extremely excited looks great in its new home. Heated up couple slices of pizza, done great. My son then made a ramen and it died in middle of cooking. Like no power to the microwave. Its dead no instrument panel or anything. Unplugged the microwave, and waited. I plugged it back in still dead. Was on the couch and i heard it chime and power back up. So i reset the time and my son made a ramen and worked. Cooked the ramen, but after another bowl it did it again. No power.! Im gonna be taking it in to exchange it... Hope the one i get works
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. Thank you for sharing your experience. We understand how concerning it must be to have your new LG Microwave (MVEM1721F) model, lose power unexpectedly. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. If this issue occurs frequently, it could be related to the electrical circuit or the microwave’s internal components overheating. We recommend ensuring that the microwave is connected to a dedicated outlet with the proper voltage and amperage requirements. Additionally, confirm that the ventilation around the unit is unobstructed to avoid overheating. For more help, you may visit https://www.lg.com/us/support/help-library/lg-microwave-oven-troubleshooting-no-power-issue--1429709038316.
For further assistance or guidance, please send us a private message on social media @LGUSSupport. Our team will gladly assist you in exploring potential solutions or help coordinate next steps. We appreciate your patience as we work to resolve this for you. ^Juvy
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. I have had it for just about a month and have had no issues. Very happy
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it is supposed to do...make things hot. Now if it could only do that for me. Hahahhaha. Jk..
I would recommend this to a friend- Cons mentioned:Interior light
Broke in 11 months!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from this one. Interior light failed and now heckling with LG to get it fixed. With no lights it is as good as dead now. Now been told part is backordered and may take 4-6 weeks for it to arrive and God knows how long its gonna take to get it installed!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Dans. We appreciate you sharing your experience with the LG Microwave (MVEM1721) model. We understand how important visibility is when using your appliance, and we’re here to help. If the interior light on your microwave has failed, we recommend checking the bulb to see if it is securely screwed into its socket. Sometimes a loose connection can prevent the light from working. For further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to explore possible options. ^Juvy
Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very happy with our new microwave , would get 5 stars but the push pad is quirky
I would recommend this to a friendGreat !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it’s a great microwave! It’s sleek and quiet compared to my old one . Definitely recommend
I would recommend this to a friendVERY UNSATISFIED CUSTOMER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this microwave in Dec 2024. Called to reschedule an under warranty repair in Oct. They have given us the run around. Sent a tech out 3 times....they keep having parts changed out and still not heating. They had the nerve to send me a warranty reminder as it runs out soon notice. Still not fixed and very unhappy with the way LG handles issues. NO one in USA to talk to.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Dave. Thank you for sharing your experience with your LG Microwave (MVEM1721F) model. We understand how important it is to have your unit repaired quickly and effectively under warranty.
Since your microwave is still not heating after multiple service visits, one step you can try before the next appointment is a power reset: unplug the unit for 60 seconds, then plug it back in to clear any control errors. If the issue persists, the magnetron or high-voltage components may require replacement, which must be handled by an LG Authorized Service Technician for safety and warranty coverage. For more information, visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating-properly--20153229630502. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can help review your case and coordinate next steps. ^Juvy
Great Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! The fan is quiet and everything I’ve made so far has turned out wonderfully.
I would recommend this to a friendGreatness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great product, if I had too change anything I would like make a little smaller otherwise, it's great!
I would recommend this to a friendLG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Easy install. Exhaust fan works good. You can’t turn the sound off but it’s not too loud and obnoxious like a lot of microwaves are.
I would recommend this to a friendGreat microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Was hesitant about the darker interior, but I’m a fan of it now!
I would recommend this to a friendMicro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All is good. Unit is thew same one we had. Last one the handle broke and it would cast more than it was worth to replace it.
I would recommend this to a friendIt's Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's Okay. Not as nice as the GE Profile unit I replaced.
No, I would not recommend this to a friendPerfect microwave!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is perfect!! It does everything we need and more. It looks great in our kitchen.
I would recommend this to a friendDetails Matter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit smaller height wise than the one I replaced. Should have looked closer at dimension data.
I would recommend this to a friend