Customer Ratings & Reviews
- Model:
- 27LQ625S-PU
- SKU:
- 6506780
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality and ease of use of the 27" Class LED Full HD Smart TV with webOS (2022). Many also appreciate the TV's size and value for the price. However, some customers expressed concerns about the remote control's design and the TV stand's limitations. A few also mentioned software-related issues.
This summary was generated by AI based on customer reviews.
Solid TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A solid TV in line with the price. Not a crystal clear picture, but that shouldn’t be expected at this price point. Very functional in my kitchen.
I would recommend this to a friendLG 27inches
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Brightness is a bit dim but you can adjust in the menu.
I would recommend this to a friendGood, not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have it flush with the wall. Picture isn't elite and has some jitter to it at times.
I would recommend this to a friendnice tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.is a good TV.........but my free cable tv is not working with this tv , if you don't have internet this tv is not good
I would recommend this to a friendGreat Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with this tv small but mighty! Excellent sound, apps and good features Totally recommend this tv
I would recommend this to a friend27 inch LG TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied. I use it for the local channels with antenna and also for streaming.
I would recommend this to a friendT. V. Review.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good T. V. Only has one type of sound out-let, ok purchase for eney-one.
I would recommend this to a friendNice size for kitchen countertop.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size with very thin bezel. I like the menu on this version of the webos
I would recommend this to a friendTV Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the TV...easy online for pickup and setup...
I would recommend this to a friendDoes not meet Full HD picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for kitchen, and returned it next day which is very unusual for me. Not even close to the HD picture quality, especially that this TV set is claimed as high resolution monitor. Not the best Smart TV setup. Replaced it with 32" Samsung HD and day and night picture quality. Setup took 5 minutes, I have other Samsung Smart TV set.
No, I would not recommend this to a friendLG 27"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.all went well. It's only been i month so no problems.
I would recommend this to a friendAvoid WebOS TV's!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WebOS does not support many channels. If you are a Spectrum customer, DO NOT BUY. It takes FOREVER to boot up and start to show a picture. Even on a wired connection, the "smart" part of this smart TV is S-L-O-W. You have to download and install an app on your phone to set it up the first time. I dont need an app on my phone to watch a dedicated TV. WebOS might be the newcomer and all, but it is still far from ready for the masses
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Average at best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv does not pair with Xfinity remote, picture is average.
No, I would not recommend this to a friend?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to toggle between cable tv function and streaming function. Can't pick up 5g which I have; only 2g.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, HowardB. We apologize for the inconvenience you're facing in toggling between cable TV and streaming on your LG Smart TV (27LQ625S-PU) model. We understand the frustration this may cause.
To resolve the issue with switching functions, we recommend resetting your device to factory settings. This often resolves any software-related difficulties. For additional help, kindly visit this link: https://www.lg.com/us/support/connect-device-to-tv-guide. If the issue persists, please send us a private message on Facebook or X (Twitter) through @LGUSSupport. We're here to assist you every step of the way. ^Juvy
Can’t play games
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV sucks. You can’t play games on it because it can’t play games on HDMI inputs. What a waste of time, and money purchasing this!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Veron. Thank you for sharing your experience with us. We understand your concern about the LG TV (27LQ625S-PU) model and that it’s not meeting your expectations, especially when it comes to gaming performance. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth viewing experience. To address the issue with HDMI inputs, one troubleshooting step we suggest is to check if the TV’s settings are optimized for gaming. You can enable the Game Mode setting on your TV, which reduces input lag and optimizes display performance for gaming. To do this, go to the Settings menu, select Picture, and turn on Game Mode. This should improve the experience when using HDMI for gaming.
If this doesn’t resolve the issue, please send us a private message on social media @LGUSSupport with your model number and details, and we’ll make sure to assist you further with troubleshooting or warranty coverage options. We're here to help.
Thank you again for your feedback, and we look forward to working with you to resolve this. ^Juvy
Service was good, product poor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was good but product is poor and seems to be an old model, I have two other LG tvs and they work a LOT better. I wont buy a TV on line ever again, in the future I will have to see in person what is being offer, this one is being sold, hate it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience. Thank you so much for taking the time to provide feedback. Please get in touch with us if you have questions or inquiries by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ^James.
Buyer Beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is already broken. Will have to go through Warranty because of Best Buys poor return policy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Nikki. Thank you for sharing your experience with the LG TV (27LQ625S-PU) model. We understand your concern about dealing with a broken TV, and we appreciate your feedback regarding the warranty process. We strive to provide durable and excellent services to ensure a smooth experience. To facilitate the warranty claim, we recommend gathering your purchase details and any relevant information about the issue. This can help speed up the process when you contact the warranty support. Regarding the warranty, visit this link: https://www.bestbuy.com/site/best-buy-membership/best-buy-protection/pcmcat1608643232014.c?id=pcmcat1608643232014. You can also contact Best Buy customer service at 888-237-8289 for immediate assistance. If you have any questions or need assistance regarding your TV, please send us a private message on social media @LGUSSupport. Our team will be more than happy to assist you further and provide any support we can. We appreciate your patience and look forward to resolving this for you. ^Juvy
Bad open box item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered an open box which said it was in excellent condition. Got to the store to pick it up and the screen had scuff marks on it. Also it had bubble wrap around it that slid off when they brought it to me. Was not in excellent condition. So i cancelled my order.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
???????
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant' get it set up to work, even with Geek Squad. Returning it this week.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with the 27LQ625S-PU model. We understand that setting up a new device can sometimes be challenging, and it's frustrating when it doesn’t work as expected.
If you have not already, you might want to double-check the setup instructions and ensure all connections are properly made. Sometimes a quick review of the manual or a reset can help resolve setup issues.
If you need further assistance or have any additional questions, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to assist you further.
We appreciate your patience and hope to resolve this for you. —Renzo
