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Customer Ratings & Reviews

Your price for this item is $625.00
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The comparable value price is $1,249.99

Customer reviews

Rating 4.7 out of 5 stars with 547 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360's cleaning performance, ease of use, quiet operation, and large capacity. Many appreciate its sleek design and the numerous features it offers. However, some customers have expressed concerns regarding the readability of the display, the installation process, and the control panel's user-friendliness. A few also mentioned challenges with the start button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 547 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Easy & Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and the AI setting makes washing clothes even easier and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the LG 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 in Graphite Steel, and I must say, it has exceeded my expectations. This washer is packed with advanced features that make laundry washing a breeze. The variety of wash programs offered by this washer is a great plus. Whether it's a delicate garment or a heavy-duty load, there's a cycle to suit every fabric type and laundry need. The Allergiene cycle is particularly useful, effectively eliminating common allergens from clothes and providing peace of mind for allergy sufferers in the household. I must commend the TrueBalance Anti-Vibration System. The washer operates quietly, and the vibrations are minimal, even during high-speed spin cycles. It's a relief to have a washer that doesn't disturb the household with excessive noise or shaking. Lastly, the Graphite Steel finish gives the washer a sleek and modern look. It adds a touch of sophistication to my laundry room, and the overall build quality feels solid and durable. If I had to mention one minor downside, it would be the initial learning curve associated with navigating the smart features and settings. However, LG provides comprehensive documentation and support to help users get the most out of their washer. Overall, the LG 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 in Graphite Steel is an outstanding washing machine. Its smart capabilities, steam technology, TurboWash 360, and wide range of wash programs combine to deliver efficient, effective, and convenient laundry washing. I highly recommend this washer to anyone looking for a high-quality and feature-packed appliance that can handle various laundry needs with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very quiet. Cloths come out dryer than with our old top load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, so quiet and efficient…all the settings are so convenient

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    LG 4.5 Cu. Ft. HE Smart front load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine has several cycles and does an excellent job cleaning mixed loads. Easy to use controls.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love the washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less time to get a very clean laundry. And the updated design can make you want to laundry. Amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the floor model, still in great shape and works perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the best, not the worst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the features associated with this machine. One take away is the odor build up from the drum. It sours quickly and requires a clean cycle run or a cleaning tab weekly.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 1 out of 5 stars

    HALF RECTANGULAR DISPLAY FUNCTIONS DO NOT LIGHT UP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had mine delivered yesterday and was blown away as to how poor the interface is as the functions bridge across two different displays and the second display is absolutely unreadable. You have no idea certain functions are there if you touch the total blacked out right half of the rectangular screen. I called LG and they started by offending me talking about how he bought this as well for an elderly parent who can't see well and created a "cheat chart" that is taped above the display that shows what functions aren't lit up but work if you touch the screen in a certain place as mapped out on the cheat chart. How RIDICULOUS. First off, I am not elderly, see perfectly, and the screen simply doesn't light up the function I and another user mentioned in our reviews. I was told they will never update the screen or the software for this, and new models are being improved and they are aware. Problem is, this is their TOP OF THE LINE state of the art unit that was JUST released. UNBELIEVABLE. My installer also broke my cold water valve cranking on it like a moron. Now I have an $800 plumbing bill. BUY A DIFFERNT MODEL AND STAY AWAY FROM THIS ONE!!!! The only reason there are not all 1 star reviews due to this is that a lot of people only use the main functions on the dial and you can't see what you are missing to know what you are missing. The old washer had failed and flooded my house, and rather than repairing my unit I figured paying top dollar for the best of the best would be a nice reward for the problem. However, now I have a busted valve plumbing bill and have to work a return on this washer and choosing a new washer. I love LG, but I have NO IDEA how this passed any intelligent person's quality review before they released the product. RUN FROM THIS FAST! The installers also did not install the plugs to cover the holes from the shipping container, did not level the unit, and knocked the dryer exhaust off the dryer. They left and I spent an hour finishing the install. Best Buy install is the WORST, and this particular model of washer from LG is AWFUL.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Should you need any assistance with your LG Washer, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jai. LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG smart washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washing machine si far. It has all the options i wouod want to use without feeling overwhelming. It has an AI option that lets the washer figure out the setting/balance by feeling whats in the load. Helps me not have to think about it! Clothes are coming out clean!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great so far. easy to use, cleans well. my wife likes it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    LG 4.5 CF HE smart washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it does everything I need it to. It is so quiet and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Quality

    Rated 5 out of 5 stars

    Sleek and Featureful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and sleek looking. Has all the features we needed

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai. LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love my washer & dryer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer and dryer. The technology makes it easy to dial in your settings. The quiet operation and backlit drums are amazing! I purchased the pedestals to elevate them to a proper height making it easy to do laundry. Thanks LG and Best But!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Brand Front Load Washer - as good as it gets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is as good as you would expect with the LG Brand. Super quiet and saves a ton of money on soap. When you are tied in with your cell phone app, you get notified when your wash has completed. Less trips up and down the stairs checking on wash. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faithful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washing machine. Quiet and reliable. Very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great experience with LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second LG front loader and I love it. My last one was 11 years old and still working. The people that bought our house kept it as part of the sale. This gave me the opportunity to get a new one. This particular model got great ratings. If it is as good as my last one, it may be the last one I ever buy.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine, perfect size and quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy how easy it is to set the wash cycle and adjust to meet your needs. The door stays open just a bit so that the drum dries out and doesn't get mildew like the earlier models. Very stable; doesn't rock when loaded with 5 pairs of jeans.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this set. Large enough to wash spreads and large loads. Te steam feature is awesome. Through in a wrinkled blouse/shirt for a few minutes and it is good to go.... I do not like to iron!

    I would recommend this to a friend