Customer Ratings & Reviews
- Model:
- 65QNED99UPA
- |
- SKU:
- 6461910
Customer reviews
Rating 4.6 out of 5 stars with 108 reviews
(108 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the 65" Class 99 Series QNED Mini-LED 8K UHD Smart webOS TV's picture quality, with many praising its stunning 8K resolution, bright colors, and excellent sound quality. The TV is also great for gaming, with one customer saying it ranks right up there with the best OLEDs without the fear of screen burn-in. The only downside mentioned is its price, with one customer expressing frustration that their TV broke just after the warranty expired.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
I’m glad I got it when I did.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best television I have ever purchased. I have had zero complaints or issues with this model. I know it’s going to be the TV I compare all other TVs I have moving forward.
I would recommend this to a friendRated 5 out of 5 stars
8K is worth it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture that automatically adapts to whatever you’re watching
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect sunny room TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful TV and great option for a sunny room
I would recommend this to a friend Rated 5 out of 5 stars
8k tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good. I like this tv. The remote is nice too.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgrade my system and I am really happy with this TV. Awesome picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture. I'm definitely happy with my purchase.
I would recommend this to a friend Rated 5 out of 5 stars
Best Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality for the TV and best service provided by best buy.
I would recommend this to a friendRated 5 out of 5 stars
2nd time was a charm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First tv was damaged. Called and a replacement was sent within 2 weeks. Delivery guys helped me unpack and check tv. They were very kind and hauled off the empty box also.
I would recommend this to a friendRated 5 out of 5 stars
Great TV purchase and installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jack and Kevin were amazing helping us with our expensive LG tv purchase. Made the selection understandable. Really really good and knowledgeable guys. Set us up easily for installation too. 10 stars for everyone!
I would recommend this to a friendRated 5 out of 5 stars
Television installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation of the new Television was very good! No problems with the installation.
I would recommend this to a friend- Pros mentioned:Black levels, Picture quality
Rated 3 out of 5 stars
Lg LCD
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture in the day the blacks at night are as dark
I would recommend this to a friend Rated 5 out of 5 stars
LG Qled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the LG Qled Tv. Problem is, I needed to ask more questions. I can no set up my my husband’s headset,he is hard of hearing. Granted it is old, but I should have ask
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
So close.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this TV sooo much! To be fair, when there is a dark video playing, this TV looks amazing. But, I returned 2 due to their DSE or “Dirty Screen Effect” which is VERY noticeable if you have a solid bright color displayed.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, AddisonW. Thank you for taking the time to share your feedback regarding the LG - 65" Class 99 Series QNED Mini-LED 8K UHD Smart webOS TV (65QNED99UPA) model. We genuinely appreciate your honest review and want to express our gratitude for your support. We understand how disappointing it can be when a product doesn't meet your expectations, especially when you had high hopes for it. Since you've mentioned that you returned it already, what we can do now is to take note of this feedback as it helps us identify areas for improvement and ensure that we deliver the quality our customers deserve.
If you have any questions regarding other LG product, then please don't hesitate to reach out to us on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you. ^Juvy
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great. The game play is unbelievable. By far the best tv ive owned.
I would recommend this to a friendRated 5 out of 5 stars
Great item
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item 100% love and recommend, great purchase!
I would recommend this to a friendRated 5 out of 5 stars
Awesome experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product from a a great company . Would definitely recommend!
I would recommend this to a friendRated 4 out of 5 stars
Well crafted television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product for the budget even if it lacks in 8k programming but worth holding on to
I would recommend this to a friendRated 3 out of 5 stars
More of a hype than what it really delivers !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you would think the image should be twice as good as a TV with half the price , but it is not ! Paying also extra for the 8K TV is kind of waste of money as hardly any broadcast ( neither cable nor streaming ) are 8K. You will be luck if they are 4K. Maybe several years from now there will be more 8K broadcasts but by then this TV will already be already old
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 5 out of 5 stars
Winner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this purchase and service. Sales and tech service above and beyond
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Exchanged
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it worked the picture was great - Picture went out 40 minutes after it was delivered - exchanged for a Sony
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. We're sorry to hear that you experienced issues with the picture quality of your TV shortly after delivery. We understand how disappointing this must have been for you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris





















