The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
Amazing TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We absolutely love our new TV! While there was a small pickup/delivery hiccup when we first purchased the TV, we were able to remedy the issue quickly. Mounting the TV was a little tricky, installing the mount itself was very easy with good instructions, but the TV was extremely heavy, so having my husband and I lift the TV to get it onto the mount was difficult and took several attempts. At the end of the day, the screen is huge, the mount is nearly flush to the wall and very nice looking, and the picture itself is magnificent. I am very picky, so I spent about 20 mins adjusting the screen and sound to my exact specifications and now I couldn't be happier. Home cinema mode is great for movies and I also love the game mode. Overall, well worth the investment!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love this TV! The picture quality is incredible, deep blacks, vibrant colors, and crystal clarity whether I’m watching movies or sports. The sound is surprisingly rich, and the sleek design looks beautiful on the wall. Setup was quick, and the smart interface is super intuitive. Easily one of the best TVs I’ve ever owned!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is outstanding! Truly pristine picture. I've had several OLEDs from LG and Sony and this one takes the cake in my opinion. This is the first OLED where I have no problems at all watching with all the lights on. The G3 was a big step up in that regard and was close but it doesn't touch this. No connectivity issues with my Apple 4k or AVR; everything works flawlessly to this point. This is also the cleanest panel I've ever had (the 83s had issues in the past). Sound is average/about what you would expect but I don't really buy TVs for their sound. A top performer all around. Games, movies, regular TV all looks great to my eyes.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not buy this TV from Best Buy. Summary is TV and Setup and Mounting were purchased from Best Buy. Best Buy used another party to fufill and ship the TV, and Geek Squad who they own to do the installation. Geek Squad unboxes and mounts the TV and discovers the display won't turn on. Shipping box was undamaged. Repeated calls to Best Buy including supervisor escalation yields no solution from Best Buy. They won't replace it, and they say it is out of a time window for the original shipper to replace it.
Hi, Rick. Thank you for sharing your experience with the LG TV (OLED83G5WUA) model. We understand how important it is for your new TV to work flawlessly right out of the box, especially after investing in professional setup and installation. If the display isn’t powering on, we recommend checking that the power cord is securely connected to both the TV and a working outlet, and that the status light on the TV responds when pressing the power button. You can also try a soft reset by unplugging the TV for 60 seconds and plugging it back in. For additional setup guidance, feel free to visit https://www.lg.com/us/support/product/lg-OLED83G5WUA.AUS. If you’d like help confirming next steps or coordinating support, please email us at [email protected]. We’re here to assist. ^Juvy
Rated 5 out of 5 stars
Clean Flush-Mounting Bright TV, Ideal for Gamers
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very good TV -- by most metrics it is 5 stars. But the webOS and "smart" features and spyware and all the other video AI messing with the image and brightness making it a "smart TV" dropped it a half-star since I found it hard to turn it all off and make it into a passthrough monitor. Honestly LG needs a button for that. And on software update, it turns a lot back on. I don't use any of the apps on it (I use an Apple TV) so can't speak to the quality of those. The privacy agreements to use them are worth reading carefully -- I didn't accept them and don't use those features.
Now the good: the picture is very bright and once you turn off the AI / powersaving features is clean and stable and shows the source (mostly) as it was meant to be. I wish there were more controls, like on my older C8, to dial this in, but alas. The game optimizations like 4K@120 and VRR are incredible on fast FPS games on nextgen consoles (XBox X e.g.) -- the game features are a main reason I upgraded from the C8 (HDMI 2.0) and chose the LG over the competition.
HDMI-CEC is a little worse on this one than my C8 as well -- it keeps trying to use ARC for no reason and changes my AVR input away from the source I want so I find I need to fight with it more than the C8. No controls to fix this either (It's "smart", remember?). I haven't tried external control yet, but that might allow me to set up automations to switch between picture modes depending on my AVR source since the TV just sees the one HDMI input and can't really tell, so I have to use the remote to switch picture mode manually more than I'd like. For example, DolbyVision I had to tune carefully in a certain picture mode to look good, but that tweaked setting looks way too bright (it burns!) in HDR or SD so I need to switch to another when I watch those sources.
The flush mount that comes with this TV is also a key buying point -- it looks like a portrait on the wall when you run a good screensaver. Getting rid of the TV stand has given us back 2 feet in our living room! We considered a movable VESA, but honestly that would have ruined the aesthetics of the included flush mount of this TV, a major selling point. Glad we didn't! One peeve here is the wire route is on the left edge of the larger TVs, not the middle, so the raceway is off-center from the TV on the wall -- not a big deal, but the asymmetry might bother some folks (you know who you are).
I can't speak much to the built-in sound since I only use it for like news and talk shows and use a home theater surround normally. It's totally fine for that.
Definitely a great TV you won't be disappointed in. And if you watch a lot of low-quality sources, perhaps the AI features will gain you some benefit.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best TV I've ever seen or owned. The LG G5 83" television is super sharp, very bright for OLED screen technology and has unmatched contrast and black levels. Some movies I've watched previously had dark scenes where I missed most of the action and watching them on this TV was like a new movie. Highly recommended, but it is very expensive.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Once you’ve seen Oled nothing else compares to it. LG is simply the best of them all when it comes to Oled. True blacks and all colors are 100% accurate. You get what you pay for. Not cheap but well worth it.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a Sony 65 inch Oled and decided to replace it with a larger tv. After doing research I decided on the 83 inch LG G5 Oled. Wow! What a picture!!!!!! I am impressed by the quality of this tv. I noticed it is much brighter than my Sony which is great for daytime viewing. This tv may be a little more pricier than others I have looked at but I think it was well worth it. I added the LG soundbar system which greatly enhances the sound especially when playing 4K movies on my player.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is next level. The colors are vibrant and realistic, the blacks are deep, and WOW is this thing bright! The only thing I don’t like is how clunky the UI is. I feel like it should be a lot easier to change inputs.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My favorite TV. I have been an LG fan for years but this TV is absolutely amazing. I own an 83” and a 77” and the picture quality is everything! Love the new remote super easy to navigate. This TV was purchased to replace a Samsung unit of similar specs and price range however this is far more superior
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this tv. It looks good even in the day when the room has plenty of light coming in. I have an LG tv in the bedroom, so I already knew I was getting a great tv. I actually have a small LG in the kitchen. It's a great tv
This reviewer received promo considerations or sweepstakes entry for writing a review.
Despite receiving 4 faulty panels in a row (dead pixels on each), Best Buy did a fantastic job working with me to resolve the issues. I would not have gone through all the trouble if this TV was anything less than the absolute spectacle that it is. I assume a bad batch from the factory or shipping mishap damaged the first shipment they received. Some things can't be helped, so I'm not deducting any stars for that.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Incredible picture quality. We went from the older curved HDTV to this G5 OLED and it is night and day. We did not use the one wall design bracket that came with the TV, we used a different wall mount, but this is a must have for watching anything from your favorite shows, to movies to your favorite Steeler games!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phenomenal color and picture. LG has hit it out the park with this one. If you’re in the market for a television, definitely 100% recommend. Pictures does this TV know justice need to see with your own eyes.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really enjoying this. Everything seems to be on par and working fantastic. Definitely a beast to put on wall. They also have a mobile app that works good. I think I’m most disappointed with front on tv button and controls.
LG G5 Worst Shadow Detail/Cache Issue/DTS Blocked!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I returned the LG G5 83 inch after I had technical problem after problem. The tv had a color banding issue, which has now been resolved for Film Mode but not for Game Mode. The tv blocked all DTS audio on my television and denied passing through to my Home Theater sound system. Backdraft is only in DTS, so you can't watch anything in DTS. Also my Plex.TV LG App kept crashing during tv shows and movies due to a cache issue that even the G4 has. I had the latest firmware and cleared my cache and refused to fix this. This tv needs more internal memory. Seriously fix this! And now the Panasonic Z95B came out and you can clearly see the LG G5 is bright but the black crushing is bad and shadow detail is horrible on this television. Way overpriced.
Hi, Utahguru. We appreciate you sharing your detailed experience with the LG TV (OLED83G5WUA) model. We're always working to deliver reliable, high-quality products and excellent service, and your feedback is truly valuable to us.
To address the color banding in Game Mode, try adjusting the "Fine Tune Dark Areas" setting in the game optimizer menu, which may improve shadow detail. We understand that some LG TVs have different audio handling, and we aim for compatibility. For the Plex.TV app issues, clearing the app's cache might help, though we know you've tried that already.
We're here to assist you further. Feel free to message us on social media at @LGUSSupport. We're ready to help! ^Juvy
Rated 5 out of 5 stars
Amazing TV
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with this LG TV it’s incredible. Great picture and once I connected a sound bar it was like being in a movie theater!