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LG - TONE PLATINUM+ Bluetooth Headset - Black-Front_Standard

LG - TONE PLATINUM+ Bluetooth Headset - Black

Model: LG TONE PLATINUM +SKU: 6292093

Customer rating

Rating 4 out of 5 stars with 208 reviews

77%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 45 Reviews
  • Rating: 4 out of 5 stars

    Great but not perfect

    Posted
    Molukka
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love these. This is my third consecutive LG headset. I am a bus driver, so my headset is like an appendage. They are on 10 or more hours a day. I use them for music and phone. I haven’t had a pair last 2 years yet- which is why I always get the Geek squad protection, but honestly, there isn’t anything on the market that would work better for me. Other sets of like quality or better put the mic on the earbud, which is a problem when there is so much engine noise! Others also do not retract, which leaves an annoying swish-swish sound if you have to leave one dangling (as I often do) to hear people talking to you in person, etc. LG Platnum ARE retractible, with the mic on the housing-not the bud. Also, the sound quality is great! The drawbacks with this new model: The pull-activated retraction I feel will, in time, damage the delicate wires. I prefer the button retraction of the older model. Also, the Google Assistant button. Not a fan! I have an iPhone, so this is a useless button. I miss the dedicated music and dedicated call buttons being separate. I can live with these changes, though, because for me, there is no alternative.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good sound, comfort & convenience, but unreliable

    Posted
    Shiprat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    These new LG Tone Platinum are a replacement for a previous version. When the other ones I purchased along with Best Buy's extended warranty stopped working after about 18 months, Best Buy replaced them with these as the older ones were no longer available. I've been happy with these units from LG but they do not last very long. (These are actually my 4th pair.) The BB associate informed me that they no longer offer the extended warranty on these as they WILL stop working after a period of time. Still, I love how lightweight they are and the sound quality is very good. They're perfect for wearing in my office throughout the day. They recharge quickly and a charge lasts all day at the office and through my after-work exercise routine. I don't know that I would spend the money on these though without the ability to purchase the extended warranty. So when these eventually die, I'll likely move on to another brand.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Headphones with Some Exceptions

    Posted
    Donald
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I really like the sound from the headphones - its a noticeable difference from the previous generation of LG headphones. The buttons take a little getting use to. My old LG had buttons on both the right and left side. This Upgraded LG Tone has only one connect button on the left. I prefer the old configuration but as I said I'm slowly getting used to it. These are very comfortable to wear. The flexibility in the neck portion is really good. I cracked my old LG taking it off and on. I have not been able to sync the Google Assistant. I've followed all the instructions and still no connection. It hasn't been an issue since I don't really need or have used it in the past. I use headphones so much I decided to pay the higher price for these hoping they would last longer than my last two pair - which is about 18 months. I gave 4 stars instead of 5 because of the one button vs two button issue I discussed above and I haven't been able to connect to Google. I've searched You-Tube and several websites to see if I doing something wrong but these are so new there is virtually no "how to" that I can find.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fantastic Sound

    Posted
    DJB007
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've had every LG headset going back to the Tones. The last two iterations, paired with Harman/Kardon, deliver incredible sound clarity. Brace yourself for suddenly hearing the intake of breath before vocals, chatting between band members in the middle of songs you never heard before, or fingers flubbing frets during guitar riffs. The only complaint I have may not even be the headset's fault, as I often want to listen louder than what's available. May be my phone there. One difference between these and last year's model, besides the button-less retract feature, is a slightly shorter Bluetooth range before getting yelled at about losing signal. All in all, if you like to really hear vocals and accompaniment, these are just going to be really hard to beat.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good, but a little pricey

    Posted
    Msinclair
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have been using LG tones for several years. Usually get the Replacement insurance and have to trade them out in about two years. I use them a lot everyday for both music and phone calls. Sound is good and mic pickup for calls is good. Someone else probably would get more life from them as I go through the battery almost daily. LG is minimizing their product line and these were the last ones I could find. They are better than the previous versions, but not enough to justify the $200 price tag. If you can find them on sale for $150-$160 that would be a much better value.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Same Ole Excellent Sound

    Posted
    PatrickMcVay
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is about the 5th pair of LG headphones that I have owned over the last 4 years. I really like the design and how it sits around my collar. They have all been different models and have all sounded wonderful. My only reservation is durability. I sat on and crushed 1 pair and left another in a hot car in the Texas sun too long. It still works and sounds clear but there is no volume. Another pair just fell apart and a nephew talked me out of the fourth. If these don't hold up a little better it may be time to just move on. I actually prefer the Klipsch sound but I like this design better.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    2nd LG Bluetooth Headset

    Posted
    SueB
    • Verified PurchaserVerified Purchase

    This is my Second set of the LG headset (which were both purchased at Best Buy). I love the sound which is always clear, whether i’m Working in the yard or in a car. The controls are convenient once you get used to their position in the headset. The only drawback for me was that my first set had problems with 1 ear piece after 3 years of pulling out and retracting it. The other downside is, i’ve Tried to use the app that’s associated with this LG product and have never been able to make it work or found it useful. Still happy with my purchase!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice Headset

    Posted
    Vme1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love using headsets, purchased this one because my last LG headset (which was 5 years old and may or may not have done water aerobics) was going in and out and also on occasion I would get a gargle sound from the people that I was talking with. After about two months I have noticed on rare occasions that the new LG headset has a gargle sound. I still think that it is the safest way to talk on the phone while driving if you don't have a vehicle with blue tooth.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good headset, long lasting battery

    Posted
    HoustonJG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had the previous model that stop working after a couple of years, I'd say normal wear since I use it all day long at construction work. This model is a little bit expensive, but so far no problems with it, battery last a few days, as I mentioned I use it all day making a lot of phone calls, phone calls are clear, I do not use it to listen music so I can not give an opinion on sound for music.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Right choice

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Had many of these headphones. Lost most of them and get about a year and something brakes so get a new one. Can’t get an extended warranty because they know only last a year. Sound is ok but microphone as always could be improved. This particular model fits well and is easy to operate.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent for general use

    Posted
    MicroUSBChargerBuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This Bluetooth headset has great range and long battery life. I use it mostly for audiobooks, so I can't speak to the sound quality, but battery holds up to 8+ hours of listening. The design helps earbuds stay in place while exercising. I have tried several brands and design options and I keep coming back to LG Tones.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good headphones

    Posted
    Giblet
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When first started using, they seemed a little unclear, almost muffled, but then all of a sudden, they were really clear. People can hear me clearly and vice versa. Just hope they last for a while, unlike some other models I’ve had, that are done by a few months.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    One of the best headphones!

    Posted
    Hoppz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm a big lg fan. I've pretty much had them all. I love these the most especially with the Google assistant! Best hands down! I would have gave 5 stars but I dont like the fact that they took away the retractable button! I do miss it but overall they're great!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great functionality

    Posted
    Bert
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Really enjoy the google assistant compatibility. Still learning all the features. Only concern is the small wires for the enjoyed retractable ear buds. I've had my product just a couple weeks. So far very happy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So Far So Good

    Posted
    Charles
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought these to replace my old set. So far they seem to be working just as good as my old set. I do like the retractable cable idea, though I do wonder how well that will work long term.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great talk

    Posted
    MsPisces
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My callers can hear me fine, do can I hear them. Just wish was auto retractable without pushing buttons and wish it was thinner in width. Great price, can be heard better than the one's I paid $199 for.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    work good now

    Posted
    bolly
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    easy to use and has very good sound to it think about buy one for my son for xmas gift andit has a very good charger to it i can talk all day without going dead on me i it to my family and friedswould recommend

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    works ok

    Posted
    Stephen
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    works good but you have to stay close to your phone . The retractable heads get stuck out alot and it reads out your text messages when your trying to listen to your voice mail

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The best headphone I ever used

    Posted
    Ralph
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Easy to use and learn. Long battery life. Fragile , so caution on getting card tangled and don’t bend. The parts that are connected, not solid can come apart.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good earbuds

    Posted
    Samantha
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These are good wireless earbuds. I got these to replace my old ones, which I liked a little better. These earbuds just retract differently, otherwise just as good.

    I would recommend this to a friend