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Customer Ratings & Reviews

Your price for this item is $159.99
The comparable value price is $179.99

Customer reviews

Rating 4.6 out of 5 stars with 89 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-89 of 89 reviews
  • Rated 1 out of 5 stars

    Horrible App Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnects ever so often. Logitech G Hub always says: Recover Device and you would have to go to device settings and uninstall the drivers for it to be usable.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you sharing your experience with the Astro A20 X headset and sincerely apologize for the inconvenience caused. To address this issue, we recommend reaching out to our social care team at [email protected] with your name, email address, country, product name, and a brief description of the issue for further assistance. Logitech

  • Rated 1 out of 5 stars

    Not for PS5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return due to mic issues on PS5. After returning store associate said it was a known issue. It’s a Logitech packaging issue, not BestBuy

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We acknowledge the feedback regarding the Logitech Astro A20 X LIGHTSPEED Wireless Gaming Headset. The product was returned due to microphone issues on PS5, which the store associate confirmed as a known packaging issue from Logitech. We sincerely apologize for the inconvenience and disappointment this has caused, and appreciate your patience in bringing this to our attention. Logitech

  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Sounds great!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Astro A20X is a lightweight gaming headset from Logitech, a well-known name in computer accessories. It features an adjustable soft cloth in the headband, making it very comfortable. The ear cups are made of soft fabric that allows your ears to breathe instead of feeling like they're trapped inside a plastic/vinyl cave. The controls are easy to maneuver and the ear cups are even marked "L" and "R" so there's no confusion. The microphone is flexible rubber and is easily inserted/removed making it great as headphones or a headset. It's compatible with XBox Series X/S, PlayStation 5, Nintendo Switch, PC, and mobile devices. Connecting to an IPhone was as easy as pairing any Bluetooth device! To use with XBox, PlayStation/Nintendo, or PC, simply plug the adapter into your device using the included USB-C to USB cord, tag the headset, then pair to the adapter. It can also be connected to PC via Bluetooth. The sound is great and the left/right separation is good. The bass/treble mix sounds good as well. I didn't see a way to mute the microphone but the sound is clear when using, and the mic can be removed easily if not needed. There is a QR code on the inside of the box lid but apparently that functionality hasn't been activated yet so not sure what additional features might be available. Overall, a great gaming headset that doubles as a great-sounding set of headphones.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your honest feedback. It helps us identify where we can improve and provide a better experience with the Astro A20 X LIGHTSPEED Wireless Gaming Headset. Logitech

  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Cool Gaming Headset with RGB for all our consoles!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a household that loves to game. From our Switch, to our PS5, to our Xbox Series X, to our PC gaming desktops & laptops, and even to our mobile devices, everyone in my household is a gamer of some sort. I remember my sons asking me for their first Astro gaming headset about 14 or so years ago. I remember being blown away with how great they sounded in games, and they felt like pro gamers when they wore them. I am happy to say that I still felt that nostalgia popping up when I put them on! Unboxing & First Impressions The design felt familiar due to my having used that Astro headset I bought years ago, which was many years before Logitech bought Astro. So it appears that Logitech hasn't changed the formula that has worked, at least not to my eyes (or ears). That is a good thing because while I've had many Logitech headsets previously the Astro brand (and now line) has always felt a little bit unique vs. the other Logitech headsets. I felt the same way with this headset when wearing it & gaming with it. Rating: 5/5 Gaming The Astro A20 X sound great in games. From the crystal clear microphone, to the sounds of gunfire in CS2, to the action in WWE 2K25 and AEW Fight Forever, to the roar of the crowd & the action on the field in Madden 26, everything sounded clear, crisp, and immersive. Being able to switch from one console to the next with the push of a button isn't something that I did too often, because I am a PC gamer mainly with some Switch playing randomly thrown in, but I did use it a few times to switch back and forth. I feel like this feature would be something that is more inline with what both of my sons seem to love being able to do: switch between different consoles/devices with the click of a button. It is a neat feature but isn't a make or break feature for me. Being able to turn down the chat volume while turning up the game volume allowed me to tune out some annoying members of my party in online games. I think it is a superb feature. Rating: 5/5 Music, Movies & TV (and work video meetings too!) Any time I get a headset I want it to be an all-around great one. I am past the point where I am OK with a headset being strictly for gaming, while another is for Music, then another for Movies & TV. So the Astro A20 X is more than serviceable for me as an all around headset for all of my needs. I even wore it during some work meetings to get an idea of how well it would perform, which it did perfectly fine for my work meetings as well. It is definitely a decent all-around headset but gaming is really where what it is geared towards. Rating: 5/5 Wearability (Fatigue?) With any earbuds or headsets I have to find that I do not experience any ear, head, neck, etc. fatigue because if I do I will just simply refuse to use them due to me having no tolerance for it as I've gotten older. With this headset I experienced none whatsoever. No neck pain, no feeling like my head is being squeezed, no feeling like the headset is flattening out my ears, nothing like any of that at all. Rating: 5/5 Conclusion In closing the Astro A20 X is a more than capable headset for all of my gaming needs, irregardless of whether that is console or PC gaming. It made me feel nostalgic and reminisce to when my sons were pre-teens and both wanted Astro A40s & we bought them for them. It was a trip down memory lane with a more than capable gaming headset, especially at a price point of less than $200.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the enthusiastic review! It’s fantastic to hear the Astro A20 X has held up so well over time with stellar battery life, reliable connectivity, and impressive audio performance. Your experience across both PS5 and PC really highlights its versatility. Sounds like a headset that’s earned its place in your setup! Logitech

  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Pleasantly surprised.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now talk about an interesting issue to have. I was excited to try these out. I love listening to music while I work on the computer and can appreciate a good set of headphones while gaming. So, imagine my absolute shock when I tried these on my phone first. Connected the Bluetooth to my phone and was expecting a very pleasant session with Alicia Keys mixed with some Amy Winehouse. What a disappointment that was. I thought maybe my ears were clogged and I had an infection or something in my ears. Nope, tried two android and one iPhone and got the same result. Flat music and when I fired up a movie same thing. Even tweaked my eq settings thinking they were setup for my buds so that might be why the sound is suspiciously off. Nope. Not the reason. Was not impressed at all. So, I said maybe it will surprise me when I connect them to a PC or my Xbox. So glad I did. It was a night and day difference. They sounded like a totally different set of headphones. Fidelity was excellent with everything. Heard things in games that I never heard before. I owe a friend a rematch now that I can actually hear them sneaking up on me in game. These are pretty comfortable for big heads. I actually didn't notice them after a few hours on my head. Only thing that would have been very useful is better instructions included with the unit and links to software that didn't 404. Now if there was a away to turn of the RGB to extend the battery life of these headphones.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to provide feedback on the Astro A20X headset. We're pleased to know your positive aspects and will focus on the areas you highlighted. Your comments are valuable as we strive to enhance our products. Logitech

  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Sound, Great Comfort

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, the EQ settings for this headset are excellent. Highs are crisp and distinct, and you can make out even faint sounds against a loud soundtrack or in-game background noise. Mids are full and rounded out, but don't squeeze out the other sounds in the mix. Bass is audible and thudding, and you can practically feel it. Simply great sound after initial setup with minimal hassle. The headset is also surprisingly comfortable. When you pick it up at first, you'll think there's no way this isn't going to irritate you after an extended session, but the cushioning and grip make this headset supremely comfortable to use over long periods of time. You don't have to worry about these slipping over time, either - they're engineered to remain snug and they do so. Microphone volume and pickup were excellent as well. Everyone could hear me clearly, even over crowded channels, and I was amazingly clear. No distortion or ambient noise came through - just me. If you're balking at the price, don't worry - this is a solidly built headset with fantastic sound reproduction that's worth every penny. The performance truly justifies the price. There are other settings available (like different EQ configurations) on the device, but I didn't feel the need to switch and you probably won't either; the defaults are simply that good.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your wonderful feedback on Astro A20X! We’re thrilled to know it’s meeting your expectations. Your support means a lot to us. Logitech

  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Comfortbale, stylish, and great audio!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in the market for a new gaming headset, I would highly recommend the new Logitech G Astro A20 X LIGHTSPEED Wireless Gaming Headset. With so many brands, price points, and designs, it can be complicated choosing the perfecct gaming headset. But the new Logitech G Astro A20 X LIGHTSPEED Wireless Gaming Headset has it all. It's comfortabel around your ears with just the right amount of padding. The audio is great and the microhphone has performed flawlessly during online gaming. As for looks, the Logitech G Astro A20 X LIGHTSPEED Wireless Gaming Headset looks great and the integrated lighting makes the headset blend in with my gaming rig and accessories. As for the comfort aspects of the Logitech G Astro A20 X LIGHTSPEED Wireless Gaming Headset, I have played consistenly for hours almost on the daily and find them to be super comfortable. They are very lightweight and provide just the right amount of tension around my head to keep them on firmly in place. Overall, the Logitech G Astro A20 X LIGHTSPEED Wireless Gaming Headset is a great value for your money. I would highly recommend these to anyone.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your honest thoughts. This helps us pinpoint areas needing improvement. Your feedback is valuable, and your comments will be used to drive future product advancements. Logitech

  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Good in theory, but sees premature in execution

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech A20x are definitely a middle of the road headset capable of good quality sound and mic reproduction. However they have many faults that need to be addressed by the company that is what caused me to rate them only 3 stars. First and foremost is the lack of support. As of the time of this writing, the company still has not made a landing page for the product QR code located within the product packaging designated for setup. so if there is a way to change the lighting on the sides of the headset as advertised, Logitech hasn't given the consumer any access to it at the time. The other main concern with the product is the fat that it boasts dual connectivity and fast switching. This is really only possible in two scenarios: one of the products is bluetooth, or if the products you're switching between are relatively close proximity due to the receiver needing to be wired. (in my case my Xbox and PS5 are in different rooms causing me to have to detach the receiver anyway, which defeats the purpose!) All in all it's not a bad headset but it's certainly not the best one I've ever owned and I don't really know if I'd recommend it considering all the others on the market right now.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your honest feedback. It helps us identify where we can improve and provide a better experience with the Astro A20 X LIGHTSPEED Wireless Gaming Headset. Logitech

  • Rated 5 out of 5 stars

    Great head set so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are comfortable love the comfort in ears because

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your kind words! We are thrilled to hear that the Astro A20 X provides the perfect level of comfort for your gaming sessions. It’s wonderful to know you’re enjoying the fit and feel of the headset as much as the performance. Logitech

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