Customer Ratings & Reviews
- Model:
- 960-001384
- SKU:
- 10331525
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works amazing! The quality is very clear! You simply have the plug it in and it works!
I would recommend this to a friendGreat webcam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If is the second purchase for a different location. Performs well for basic business videoconferencing use.
I would recommend this to a friendGreat mid range product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect and use. High quality camera and mic.
I would recommend this to a friendGreat camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome camera, very good quality picture and clear voice
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this webcam works well for remote office and / or office
I would recommend this to a friendEasy to use!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and use. Great for quick meetings.
I would recommend this to a friendBrand response from Logitech
Posted .Hello, Bella! I'm happy to hear that you're enjoying your C920e webcam! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 3-year limited hardware warranty. Thank you for the review and for shopping Logitech! - Maggie from Logitech
Best overall webcam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent all-purpose webcam series and product. It works flawlessly with any recent version of Windows or Macintosh. The only really stupid thing Logitech did in this latest version is disable the microphone by default without including any notifications to customers. After wasting a lot of time to troubleshoot the non-working microphone, the customer can discover that they need to install the Logitech app to simply change the default setting to enable the microphone.
I would recommend this to a friendGood Webcam recommendation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Geek Squad computer sales/repair person, Dylan, recommended this webcam when we said we were looking for a new one. It has ben a very good choice for our home needs.
I would recommend this to a friendBrand response from Logitech
Posted .That's great to hear! The C920e is a popular choice for its balance of price and performance. We're glad it was recommended by your Geek Squad representative and that it's meeting your needs.
Horrible return policy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera worked for one session. I did not have another meeting until March 10th last week and the camera did not work. I spoke to tech support and they told me after troubleshooting it was bad. But the return period ended on March 8th. Bad product for only less than 30 day return period.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry for the hassle. Please reach out to Logi support and the team will definitely see what best can be done.
Great Cam.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! I plugged it in and it worked. Totally plug and play. Crystal clear video.
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for sharing! We're pleased the C920e provided you with a seamless experience and excellent video quality.
Awesome Webcam
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it ! I have two now for the other computer. You will not be disappointed.
I would recommend this to a friendDemon possessed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, this is not my camera, I was trying to get it to work for someone else. The microphones would not work. Turns out you have to download Logitech software to turn the microphones on! Did that, turned them on, and they still didn’t work. Made several attempts over the course of several weeks, Googled many sites, watched numerous YouTube videos, but never could get the microphones to work. I decided to bring it home and try it on MY HP computer (which I DID purchase from Best Buy). It did not work on my computer, either. Watched more videos and went to the Microsoft chat page. Was advised to turn off computer, unplug it for 30 seconds, then restart. To make a long story somewhat shorter, I now have to take my computer in for repairs as the BIOS is corrupted and it will not reboot. I recommend looking for another webcam!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Microphone disabled!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was very difficult to get the microphone to operate
I would recommend this to a friend
