Customer Ratings & Reviews
- Model:
- 920-011433
- SKU:
- 6524783
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the Combo Touch Keyboard and Trackpad Case for Apple iPad favorably, particularly praising its keyboard quality, ease of use, and protective qualities. Many appreciate the case's fit and lightweight design, while some found the price reasonable. However, a few users experienced compatibility issues, and some expressed minor concerns about the case material and stand functionality. Overall, positive feedback significantly outweighs negative comments.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Should’ve Bought The Air Instead
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a longtime and committed user of apple devices. I’ve had many iPads since they came out. I bought this new A16 to supplement my air with the M chip which I always keep with my magic keyboard. Unfortunately, it won’t stay connected to the internet – The wifi shows it’s connected but it has no internet connection. I’ve tried restarting, resetting the network settings, etc. It will work normally for a little while and then suddenly quit again. All of our other devices, iphones, ipads, macbook, stay connected with no issues. I searched and it seems others may be having the same issue. I hope it works well for others, but I regret this purchase.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your feedback on the Logitech Combo Touch Keyboard and Trackpad Case for your iPad. We sincerely apologize for the internet connectivity issues you're experiencing with your iPad when using our product. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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WORST iPad/ keyboard cover EVER! DO NOT BUY THIS,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t fit my iPad properly. I have manipulated it over and ove to get it to cover it properly. One corner has the metal exposed as the opposite corner is covered properly. Sometimes it is difficult to use the volume buttons because of the terrible fit! It also turns the iPad off spontaneously while using the iPad with the buttons on the lower right side with the iPad flat on the table. The keyboard works intermittently. I typed WORST below on the detachable keyboard, then it stopped working. No problem using the screen keyboard so it’s NOT the iPad. I don’t use my iPad often enough, unfortunately, so I realized some of this AFTER the return period expired.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
- Cons mentioned:Compatibility
not great choice for cheaper ipad keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.could not get it on the Ipad that it says it fits. Returned. Also feel long term it would have been hard to keep it clean as more like fabric around the keys.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate your honest review and apologize that the Combo Touch was difficult to install on your iPad. We are sorry that both the fit and the material did not meet your expectations, leading to a return. Thank you for sharing these insights with us as we look to improve our designs.
Combo Touch not that good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased over a year and a half ago for my ipad 10th gen mainly for the touch pad and direct connect to ipad. When typing it will change screens or perform a swipe down on the screen or do other strange stuff. I have always purchased Logitech gear but won’t buy an ipad keyboard again.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We’re sorry to hear that the Logitech - Combo Touch Keyboard and Trackpad Case for Apple iPad didn’t fully meet your expectations. This isn’t the experience we want for you. Please reach out to us at socialcare@logitech.com so we can help resolve the issue.
Spacebar almost immediately stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The spacebar stopped working after 5 minor uses. Now the case is just an expensive case with a useless keyboard.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We are very sorry to hear that you are experiencing issues with your Logitech Combo Touch. We understand this is frustrating. To help resolve this, please contact our social care team at socialcare@logitech.com. They will be happy to assist you further. Please include the following information in your email:
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Forget about using it on your lap.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this one. The “kickstand” needs a hard surface. Impossible to use on lap. Who needs a touchpad when there is a touchscreen. Dumb idea.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience caused by the Logitech Combo Touch Keyboard and Trackpad Case not meeting your expectations for lap use. We understand the importance of versatility in a product like this and appreciate your feedback. Your experience will help us improve future designs.
Too expensive for the quality
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chunky and expensive and i didnt like the qay the keys clicked
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for sharing your feedback on the Logitech Combo Touch Keyboard and Trackpad Case. We're sorry to hear that you found it chunky and expensive, and that the key click feel wasn't to your liking. We appreciate you providing your honest assessment.
Don't buy this item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item failed ( space bar and other keys not working after two week)
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, We're very sorry to hear that the spacebar and other keys on your Combo Touch Keyboard Case for iPad (10th Gen) stopped working after only two weeks. This definitely shouldn't happen, and we apologize for the inconvenience this has caused. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
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Case is to hard on the corners not safe.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t recommend the case because it’s super hard to removed and install my ipad 10th Gen. I almost damage my ipad in the process
No, I would not recommend this to a friendBrand response from Logitech
Posted .Your feedback has not gone unnoticed. We value your input, therefore we will forward it along to the right team. However, please reach out to Logitech support and the team will definitely see what best can be done.
Broke
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons fell off can’t use it waste of money would’nt recommend
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate and we apologize for the inconvenience. This is not the experience we want you to have. We'd recommend you to please get in touch with the Logitech support team and the team will certainly look into what can be done in this case.
Not for THAT iPad.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit as advertised. Risks damaging my iPad.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impractical and didn’t work well. Kept disconnecting while working
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely apologize for the frustration you've experienced with the Logitech Combo Touch Keyboard and Trackpad Case, particularly with the frequent disconnections. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Do not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard broke within two weeks of use. The fabric attaching the connector to the keyboard ripped, and the keyboard stopped working entirely. This is very frustrating
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're very sorry to hear about your experience with the Logitech Combo Touch Keyboard and Trackpad Case. We understand your frustration with the fabric ripping and the keyboard becoming unusable after only two weeks. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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- Email Address:
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Not Very Good Keyboard for IPad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It lags big time. This gets in the way of me actually doing my school work. It also takes forever to come off the iPad. I am afraid of removing it without cracking my screen. I regret the purchase but too late to return.
I would recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear that you've had an unpleasant experience with our product. We take product quality very seriously, and we apologize for falling short in this area. Your feedback is instrumental in helping us improve our services and products.
Buyer Beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed!!! Very difficult to install iPad And almost impossible to remove - Almost broke case and damaged iPad in the process . Returning it . Will probably splurge for the one from Apple
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
Doesn't fit!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my iPad and doesn't fit! Went in to YouTube and was able to see that I wasn't the only person experiencing this problem! Sending it back!
No, I would not recommend this to a friendDid not fit iPage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work - Could not exchange for the correct size
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear about the experience with the product. Your feedback is important to us, and we'll make sure to share it with the right team. Please contact Logi Support for further assistance.