Customers recognize the G502 Lightspeed Wireless Optical Gaming Mouse's excellent battery life, lightweight design, and responsive performance as significant strengths. Many appreciate its wireless capabilities and ease of use, along with the customizable features such as buttons and DPI settings. However, some find the price point to be high and the software interface somewhat challenging to navigate. The size may also be a concern for some users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 3,091 reviews
Rated 5 out of 5 stars
Mouse
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good mouse is super fast and it has worked well for me especially for games
I would recommend this to a friend
Pros mentioned:
Wireless
Rated 5 out of 5 stars
Of mice and men
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m a big fan of the Logitech mouse and started out with the wired g502 . I upgraded to the wireless one and it’s perfect ! Also pairs nicely with the charging mouse pad.
I would recommend this to a friend
Rated 5 out of 5 stars
Just buy it
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best upgrade if you want a great wireless gaming mouse
I would recommend this to a friend
Pros mentioned:
Weight
Cons mentioned:
Software
Rated 4 out of 5 stars
Great mouse, average software (buggy)
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like this mouse and the customization it offers. Unfortunately, the G Hub software is “buggy”. Searching G HUB on the Logitech community support forum shows posts from other users experiencing the same problems (and more) mentioned near the end of my review.
Hardware:
I really like the feel of this mouse and it looks great. There are two compartments, upper and lower, that allow you to add weights to customize the feel. The upper compartment can accept between 0 and 4 two-gram weights. The lower compartment can accept between 0 and 2 four-gram weights. If you use the optional Powerplay wireless charging pad, you lose the ability to use the lower four-gram weights. Either way, this lower compartment can be used to store the wireless receiver if you take the mouse on the road.
They also include a storage case that can hold any/all of the six weights along with the wireless receiver and adapter. The wireless receiver plugs into a standard Female type A rectangular USB port. The adapter allows you to use a micro USB connection like the included braided Male Type A to Male micro USB cable. This can be handy for hard to reach USB ports.
There are 11 customizable “buttons” on the mouse not counting the scrolling action of the scroll wheel. Although that can’t be reassigned, the scrolling “feel” can be modified by a button just behind the wheel. It toggles between a slower “ratcheting” and smoother free flowing scrolling action I usually prefer.
Behind the button that controls the feel of the scroll wheel is a battery level button. When pressed, the three status lights on the left side of the mouse will display battery strength. If you use the optional Powerplay charging pad there is really no need to worry about battery level. Either way, you can customize this button.
There are primary and secondary mouse buttons, but the scroll wheel can also be pressed down, left and right. All five “buttons” can be customized.
You can quickly change the DPI tracking speeds (sensitivity) using two buttons left of the primary mouse button. I love this feature. One button shifts UP and the other shifts DOWN through the user assignable DPI speeds. Below these is another DPI Shift button in front of your thumb when pressed and held, temporarily changes the DPI speed. Handy when you are using a rifle scope in a game or need precision in a graphics app. In addition, the three status lights on the left of the mouse display which of the 5 DPI settings is in use. All three of these DPI buttons can be customized if you prefer not to use them for DPI.
There are two more easy to reach buttons right above your thumb. They are not assigned by default, but you can customize them however you like.
Software:
Good:
There are three main sections for the mouse. Lightsync, Assignments and Sensitivity (DPI).
Lightsync lets you customize the light effect of the primary status bars ( \\\ ) and the Logo ( G ). These can be set individually or synchronized with each other and optionally synced with other hardware. Depending on the effect used, you can set the color, rate, brightness, lighting zone or color boost. There can be more options if you have additional hardware.
Assignments can be as simple or complex as you like. You can customize Commands, Keys, Actions, Macros and System settings. Way too much to cover in this review but I’ll mention the most useful to me, Macros. Macros allow you to define custom keystrokes with no repeat, repeat while holding, toggle or sequence. Within each of these macro types you have Record Keystrokes, Text & Emojis, Action, Launch Application, System and Delay. Powerful stuff.
Sensitivity (DPI) controls how the physical movement of your mouse translates into movement on screen. You can set between 1 and 5 user assigned DPI speeds on a scale from 100 to 16,000. The defaults are 400, 800, 1600, 3200 and 6400. The DPI shift speed defaults to 400. The DPI shift allows you to quickly and temporarily toggle to one speed. This must be one of the assigned DPI speeds, in other words you can’t use it to get a 6th DPI setting.
Bad:
While creating profiles to use with apps and games I had some of my macros disappear more than once and I needed to create them again.
I wanted to start over with one app, so I had G HUB forget the app. When adding the app again it did so with no default profile which prevented me from configuring the mouse. You aren’t supposed to be able to delete the default profile, but G HUB added the app without one. I had G HUB forget the app a 2nd time and when adding it the 3rd time it added it correctly along with the default profile.
Sometimes when the G HUB window opens, usually after already working within the window and then closing, it will endlessly display the “G” logo animation. I have to quit the software which fails to respond so I must force quit. This continues until I restart the computer.
After using the G HUB software for a week, I lost all my profiles, macros, button assignments and lighting customization. This morning I logged into my computer to see "Backend connection problem" reported with no further explanation provided by G HUB. I unplugged the wireless receiver and plugged it in again. Turned the mouse off and on again. I closed the G HUB window and opened it again with all my profiles/macros missing. It behaved like the first launch of G HUB with tutorials -except I am still logged into my Logitech G account. Restarted the computer, no change. Everything I set up this week is gone. I love the mouse but I'm not excited about configuring profiles again. This time I’ll make sure I “share” as I go.
The “share” feature allows you to upload private or publicly to your G account on a profile by profile, app by app basis. Tedious and clumsy. If you make changes to your profile you can’t just update the profile already uploaded to your G account, you must upload another copy. Multiply this by the number of apps and profiles you have. You can manually add a description and tags when you share the profile. The interface to view your uploaded profiles is lacking. Profiles with description for all apps are tiled chronologically by upload. The upload/save dates are not listed, you can’t search by tags and you can’t group by app. The tags aren’t even displayed unless you click to view a single profile.
They should seriously consider adding the ability to export/import a local file. Something that allows you to save all your profiles for all your apps and all your hardware in one shot, a backup. If you need to recover from their software glitching or move everything to another computer, one import. That isn’t the case, so I’ll just have to use the “share” feature as designed and periodically delete all the old outdated profiles in my G account.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
YES
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for my fiancé …. I absolutely regret nothing
I would recommend this to a friend
Rated 5 out of 5 stars
Great mouse
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like this mouse, I just wish the battery life was a little better.
I would recommend this to a friend
Rated 5 out of 5 stars
Such a great mouse.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This mouse is absolutely a great mouse for gaming and for anything.
I would recommend this to a friend
Rated 4 out of 5 stars
Gaming mouse with wireless features.
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good mouse for gaming if you like to have wireless function.
I would recommend this to a friend
Rated 4 out of 5 stars
Mouse
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good mouse RGB is pointless need to add 23 more characters
I would recommend this to a friend
Pros mentioned:
Battery life, Weight
Rated 5 out of 5 stars
A few quirks, but overall a solid gaming mouse
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The G502 wireless gaming mouse is everything it promises to be: it’s lightweight, comfortable in the hand, and is fully customizable from lighting effects to macro triggering on its 11 programmable buttons. If you’re a casual gamer like me and have never before invested in a gaming mouse with programmable functions for hotkeys, I have to say this mouse will probably be the single best thing you can buy to help you improve your gameplay skill and competitiveness. For a game like Fortnite, having all the build hotkeys at the tips of your fingers, literally, can give you an edge over your opponents. Even if you don’t play competitively, in single-player environments where your opponents are purely AI, you’ll have a slightly better speed advantage to take them out. The quick DPI adjustments and dedicated DPI shift buttons allow you to easily flow between fast moving character control and accurate/precise aiming in first-person shooters, for example when sniping.
The mouse is amazingly sensitive and has accurate tracking, but I found that on soft mouse pads it tends to drag/scrape a little, so I prefer using a hard surface mouse pad with this mouse, where I didn’t notice this issue. The battery life with the default lighting settings is faithful to its 48 hour estimate, and I only need to plug it in to charge about once a week, since I use the mouse for work as well as play on weekdays. With the LED turned off you can get 8-10 extra hours out of it, but that kind of takes the fun out of having a gaming mouse. However, don’t lose the cable that comes with the mouse because it has a unique extra long microUSB connector so you can reach the port set deeply at the front of the mouse. You can also, if you choose, get the Logitech Powerplay gaming mouse pad which will continuously charge the G502 Lightspeed as long as you use the mouse on the pad. This eschews the need to ever plug it in to charge at all as you will have a constant trickle charge when using over the pad. The pad also takes the place of the wireless receiver, freeing up the one that comes with the mouse to use on a secondary device, like a laptop.
While the mouse is lightweight at around 115 g, it’s still not the lightest wireless one out there, but at least feels lighter than many wired counterparts because you don’t have the cable hanging off the front. It does also come with 16 g of extra weights plates so you can fully customize your experience to what feels comfortable in your hand and for your style of gameplay. I prefer using the mouse without the weights, as I feel it gives me the most control.
Now for the quirks and weird stuff. One thing that I found a bit finicky is the center click of the mouse wheel. Because there are 3 directional clicks for it: left, right, and straight down, sometimes when I press down on it, it registers as a left scroll wheel click. This may be due to the way I hold the mouse or uneven downward pressure which makes it lean slightly to one side. Maybe I need more time to get used to it to be more precise, but because the side clicking seems to be a bit more sensitive, it can result in a misfire of a command when the intent was to trigger a center click. I also found that sometimes the lighting settings will randomly shut off, so even though in Logitech G Hub shows that I have the lights still set to breathing, they’re clearly not on anymore, and I have to play with the settings to make them come on again. Not sure if this is a software issue caused by syncing with the Powerplay mousepad light settings.
Another quirky thing is when setting up the key assignments in G Hub, while in the G-Shift settings, the mouse is set to use those settings live (without holding down the assigned G-Shift key) so if you overwrite “Primary Click” with a new action, this makes it impossible to continue using the mouse in this menu, as you’ve no longer a primary click function. The only way to reset the action is to use another mouse to undo the change. There’s also not an ideal button to use for G-shift because using any one of them will result in at least one awkward combination that can’t be performed one-handed (I’m using G6 which makes G4 and G5 nearly impossible to access with the same thumb). Ideally there would have been a button on the right that could be accessed with the pinky for this purpose. Note that the G502 is designed specifically for right-handed use.
So far those have been my only complaints with the mouse, and they’re relatively minor points. Overall, the mouse works great though, and the endless scrolling is awesome if you do a lot of spreadsheet work. I also like that you can toggle it on/off to return to single line scrolling at the press of a button. There’s a lot to like in this mouse, but if this is your first time venturing into the realm of mice with more than 2-buttons and a scroll wheel there’s a bit of a learning curve to remember all the actions you’ve programmed into it! A small cost for the improvement in productivity and gameplay in my book.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Nice mouse
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for work and it has been working really well.
I would recommend this to a friend
Rated 4 out of 5 stars
Nice mouse
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice mouse with plenty of controls. Always nice to have all major commands on the buttons - like copy, paste, enter, delete, save, print, etc. Excellent wheel movements by click or free scrolling. But, wheel right and left clicks, compared with Logitech MX Anywhere 2, works not 100% predictable. Sometimes I miss the mechanical "click" feel. Compared with ROCCAT Tyon buttons, in many cases, are unreliable and feel too soft. However, Logitech - G502 Lightspeed is an amazing tool.
I would recommend this to a friend
Pros mentioned:
Battery life, Weight, Wireless
Rated 5 out of 5 stars
Fast, Precise, and Built Like a Tank
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Logitech G502 Lightspeed is hands-down the best mouse I’ve ever used. The wireless performance is flawless — zero lag, instant response, and just as fast as a wired mouse. The HERO sensor delivers pinpoint accuracy whether I’m gaming, editing, or working on detailed school projects.
The build quality is outstanding. It feels solid in the hand without being too heavy, and the customizable weights let me fine-tune it to my exact preference. The buttons are well-placed and satisfyingly clicky, and having multiple programmable buttons makes it perfect for both gaming and productivity.
Battery life is phenomenal — I can go days of heavy use without needing to charge. The RGB lighting is subtle but adds just the right touch of style.
If you want a mouse that’s fast, comfortable, customizable, and reliable for everything from competitive gaming to everyday work, the G502 Lightspeed is a no-brainer.
I would recommend this to a friend
Brand response from Logitech
Posted .
Thank you for your fantastic and detailed feedback on the G502 Lightspeed. We're thrilled to hear you consider it the best mouse you've ever used, appreciating its flawless wireless performance, customization options, and outstanding battery life. Your positive experience truly validates our commitment to creating high-quality, reliable gaming gear.
Rated 3 out of 5 stars
Good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good and nice and it feels nice when playing any game
I would recommend this to a friend
Brand response from Logitech
Posted .
We're thrilled to hear that you're enjoying the G502 Lightspeed Wireless Optical Gaming Mouse. Thank you for choosing Logitech!
Pros mentioned:
Battery life, Weight
Rated 5 out of 5 stars
Really nice mouse
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's an awesome mouse. You can program the buttons to your liking, it's got an unlockable scroll wheel, a battery display button, and the 3 programable buttons on the left side. It's a lot heavier than my other mice so it was a little weird getting used to but it was all worth it. It also comes with more weights you can add to it too.
The only issue I've had with this mouse in the roughly two weeks that I've had it was breaking in the scroll wheel. It's kinda hard to press out of the box but after about a week of use it gets easier to press.
Battery life is good. It can probably last around 25 nonstop hours of use with lights on and around 60 hours with it off. And the Logitech software is really smooth. Everything is simple to set up and bind.
I would recommend this to a friend
Brand response from Logitech
Posted .
We sincerely appreciate your detailed feedback on the Logitech G502 mouse! It's fantastic to hear how much you're enjoying its extensive customization options, including the programmable buttons, versatile scroll wheel, and the useful battery display. We understand that its weight might have been a slight adjustment initially, but we're delighted it ultimately proved worthwhile, especially with the added flexibility of adjustable weights. We also appreciate your candid comment regarding the scroll wheel's stiffness out of the box and are glad to hear it has improved with use. Furthermore, your positive remarks on the robust battery life and the smooth, user-friendly Logitech software are truly valued, confirming our commitment to delivering a superior gaming experience.
Pros mentioned:
Responsiveness, Weight
Rated 5 out of 5 stars
A Great Mouse with Maybe Too Many Options
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Logitech G502 Lightspeed is a beautiful gaming mouse with tons of customizability. Maybe too much customizability. Psychologists have been telling us for a long time that, despite our interest in having freedom to choose from many options, having too many options can be overwhelming, anxiety-producing, and, ultimately, paralyzing. So, although I was delighted by the 11 programmable buttons on the mouse and the ability of the accompanying G Hub software to assign macros to them, as I began to think about how I would program the mouse for different games, my brain began to freeze up. Add to these options the ability to assign color schemes (you can choose among 16.8 million colors), integration with third-party apps, and the ability to create game profiles, and it is all too much. I don't need this on top of my Razer Synapse's ability to do these sorts of things with my Blackwidow keyboard.
Okay, maybe you are more man than I am, and you can handle all of these options. And those of us who don't want to deal with all these options certainly do not have to. More important is the performance and functionality of the mouse. I tested the mouse in two ways—first with the wireless USB adapter plugged into my computer, and then with connection to the PowerPlay wireless charging system. Responsivity was outstanding in both cases. Just as good as a wired mouse. (Actually, when I was first fiddling around the mouse seemed sluggish. But it turned out that it was set on a low DPI sensitivity, easily corrected with a button on the mouse).
The mouse comes with some weights that can be added if you like a heavier mouse. I do, so I added all of the available weights that I could. It brought back memories of adding weights to my kids' pinewood derby cars. However, when using the PowerPlay pad I could not add the two heaviest weights, as you must choose between them and the PowerCore module needed to connect to the wireless receiver built into the PowerPlay. The charging system works well and can be monitored with the G Hub software (which has to be downloaded from the Logitech website).
I liked the sturdy feel of the mouse and the tough, braided USB cords that came with the mouse and PowerPlay. I don't think anything is going to break soon. I was a little perplexed about the size of the PowerPlay mousepad for my setup (see picture). I had constructed an under-the-desk, pull-out shelf for my keyboard a long time ago, using materials from my local hardware store, and at that time I chose a shelf size that barely fit my keyboard with my mouse off to the side. If you have a computer desk with a longer keyboard shelf you won't have a problem, but my PowerPlay pad will not fit off to the side of my keyboard. And if I place it partly under my keyboard, the keyboard will be unbalanced. I solved this by using both the hard vinyl and cloth mouse pads that come with the PowerPlay. I like the feel of the cloth pad so it goes under the right side of the keyboard, while the vinyl pad, turned 90 degrees, supports the left side of the keyboard. I can barely push the keyboard shelf under the table with this configuration. Of course, the PowerPad is not really necessary, as the mouse works fine on the plain shelf surface. I would simply have to charge it with the provided USB cord once in a while. Time will tell which solution I will prefer.
As to whether I would recommend the mouse, I would say that depends on whether you are okay with spending a lot of money on a great mouse. When it comes to tech, I don't mind spending a few more dollars for high-quality items. That's why I am saying that I would recommend the mouse to a friend. If you don't care about tech as much as I do or you are on a strict budget, you might want to consider a less expensive purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
Very similar to wired, minus the wire.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Similar to the wired version. The right and left click is a bit more firm than the wired.
I would recommend this to a friend
Pros mentioned:
Battery life, Weight
Cons mentioned:
Lag
Rated 4 out of 5 stars
Great mouse and options, price is a bit high
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was sick of the cabled mouse that came with my prebuilt, was holding up fine but was sick of the cable woes. Saw some videos on the G502 lightspeed and finally took the plunge when I had some rewards saved up.
Am not disappointed! I have some decently long/big hands, but despite this mouse being a little smaller than the one I was using, it is MUCH more comfortable. Add in the ability to customize DPI settings and change them on the fly, extra weights you can put in different locations on the mouse (middle or rear under the palm) it can be tweaked to your play or work style. Also love that there is a temp-DPI setting so if you scope in or need to do some fine detailed work, you can hold that and it moves the DPI down (or to whatever setting you have that button to) until you release and it goes back to the setting it was on.
Scroll wheel can be extra clicky, or completely smooth and rocks side to side as well, and has your typical back/forward buttons on it too. LEDs to show you battery life at the push of the button, or track what DPI setting you're on.
Lastly, what gaming equipment isn't complete with controllable RGB? It's a bit of a cliché now, but is kinda cool and can be set to change colors multiple different ways (like with your music/sound). Don't really competitively game or do as much FPS online anymore, but haven't noticed any slowness or latency with input despite it being wireless.
Just wish it was a little cheaper, and maybe in the future I'll pickup the wireless charging mouse mat to go with it, but not right now.
I would recommend this to a friend
Rated 1 out of 5 stars
Doesn’t come with a charger??
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product didn’t come with a charger?
I’ve used this mouse previously (my boyfriend has bought it from Best Buy before) so I decided to purchase one of my own. Unfortunately, it did not come with a way to charge it. This was disappointing to me as I’m not sure how exactly I’m supposed to use the mouse if it’s dead.
IF this product came with a charger, I’d easily give it 5 stars, but that’s kind of a dealbreaker.
No, I would not recommend this to a friend
Brand response from Logitech
Posted .
Hey JeanE, I'm sorry to hear that! The G502 Lightspeed should come with a USB cable to charge the mouse but no brick, as the idea is you plug the cable into your computer to charge it. I'm sorry for any inconvenience this may have caused you, and suggest you contact us via our support site to get a replacement cable. -Weston from Logitech
Pros mentioned:
Battery life, Weight
Rated 5 out of 5 stars
Fantastic
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love this mouse. The build quality is solid. I like extra buttons for binding them to other functions and this has a couple without being excessive. The weight is very good even without the added weights. I tried the Glorious Minus O before this one and it was just too light for me and it didn't fill out my large skinny hands. This mouse has a good weight to it and it fills into my palm nicely. The battery life is great as well. The dpi adjuster is a huge plus. And a bonus feature I didn't realise I was getting was the ability to unlock the scroll wheel and let it spin freely, makes for extremely fast scrolling. All in all, I am extremely happy with this mouse and I think Logitech will be the first place I look for all future gaming peripherals!