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Customer Ratings & Reviews

Your price for this item is $89.99
The comparable value price is $119.99

Customer reviews

Rating 4.7 out of 5 stars with 3163 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers recognize the G502 Lightspeed Wireless Optical Gaming Mouse's excellent battery life, lightweight design, and responsive performance as significant strengths. Many appreciate its wireless capabilities and ease of use, along with the customizable features such as buttons and DPI settings. However, some find the price point to be high and the software interface somewhat challenging to navigate. The size may also be a concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 3,163 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Such a great mouse.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is absolutely a great mouse for gaming and for anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend to most gamers

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technical and sensitive mouse with lots of extra bells and whistles. Great for gaming. Very happy with the purchase. Would recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 Lightspeed Wireless Optical Gaming Mouse. We're delighted to hear that you're impressed with its technical features, sensitivity, and overall performance for gaming. It's great that you're happy with your purchase and would recommend it to others.

  • Rated 5 out of 5 stars

    Log G502

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and you get everything need in a mouse whether gaming or for regular use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse in the business. Excellent for gaming and everyday use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We love to hear you consider the G502 the best gaming mouse. Its precision and versatility make it a great choice for both intense gaming sessions and everyday tasks. Happy clicking!

  • Rated 5 out of 5 stars

    Works well for gaming/work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, if you have used the G502 series you'll never go another way. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine not the greatest mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I avery good mouse. Works just fine but the Bluetooth connection is not so goood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue im having is it womt charge past 68% and its been on charge all night since its been dead

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse for games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse with a good shape, good for games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A overall good mosue for everyday and gaming use. A little tricky to manage the site, but I manage to figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Of mice and men

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big fan of the Logitech mouse and started out with the wired g502 . I upgraded to the wireless one and it’s perfect ! Also pairs nicely with the charging mouse pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best upgrade if you want a great wireless gaming mouse

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Software
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great mouse, average software (buggy)

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this mouse and the customization it offers. Unfortunately, the G Hub software is “buggy”. Searching G HUB on the Logitech community support forum shows posts from other users experiencing the same problems (and more) mentioned near the end of my review. Hardware: I really like the feel of this mouse and it looks great. There are two compartments, upper and lower, that allow you to add weights to customize the feel. The upper compartment can accept between 0 and 4 two-gram weights. The lower compartment can accept between 0 and 2 four-gram weights. If you use the optional Powerplay wireless charging pad, you lose the ability to use the lower four-gram weights. Either way, this lower compartment can be used to store the wireless receiver if you take the mouse on the road. They also include a storage case that can hold any/all of the six weights along with the wireless receiver and adapter. The wireless receiver plugs into a standard Female type A rectangular USB port. The adapter allows you to use a micro USB connection like the included braided Male Type A to Male micro USB cable. This can be handy for hard to reach USB ports. There are 11 customizable “buttons” on the mouse not counting the scrolling action of the scroll wheel. Although that can’t be reassigned, the scrolling “feel” can be modified by a button just behind the wheel. It toggles between a slower “ratcheting” and smoother free flowing scrolling action I usually prefer. Behind the button that controls the feel of the scroll wheel is a battery level button. When pressed, the three status lights on the left side of the mouse will display battery strength. If you use the optional Powerplay charging pad there is really no need to worry about battery level. Either way, you can customize this button. There are primary and secondary mouse buttons, but the scroll wheel can also be pressed down, left and right. All five “buttons” can be customized. You can quickly change the DPI tracking speeds (sensitivity) using two buttons left of the primary mouse button. I love this feature. One button shifts UP and the other shifts DOWN through the user assignable DPI speeds. Below these is another DPI Shift button in front of your thumb when pressed and held, temporarily changes the DPI speed. Handy when you are using a rifle scope in a game or need precision in a graphics app. In addition, the three status lights on the left of the mouse display which of the 5 DPI settings is in use. All three of these DPI buttons can be customized if you prefer not to use them for DPI. There are two more easy to reach buttons right above your thumb. They are not assigned by default, but you can customize them however you like. Software: Good: There are three main sections for the mouse. Lightsync, Assignments and Sensitivity (DPI). Lightsync lets you customize the light effect of the primary status bars ( \\\ ) and the Logo ( G ). These can be set individually or synchronized with each other and optionally synced with other hardware. Depending on the effect used, you can set the color, rate, brightness, lighting zone or color boost. There can be more options if you have additional hardware. Assignments can be as simple or complex as you like. You can customize Commands, Keys, Actions, Macros and System settings. Way too much to cover in this review but I’ll mention the most useful to me, Macros. Macros allow you to define custom keystrokes with no repeat, repeat while holding, toggle or sequence. Within each of these macro types you have Record Keystrokes, Text & Emojis, Action, Launch Application, System and Delay. Powerful stuff. Sensitivity (DPI) controls how the physical movement of your mouse translates into movement on screen. You can set between 1 and 5 user assigned DPI speeds on a scale from 100 to 16,000. The defaults are 400, 800, 1600, 3200 and 6400. The DPI shift speed defaults to 400. The DPI shift allows you to quickly and temporarily toggle to one speed. This must be one of the assigned DPI speeds, in other words you can’t use it to get a 6th DPI setting. Bad: While creating profiles to use with apps and games I had some of my macros disappear more than once and I needed to create them again. I wanted to start over with one app, so I had G HUB forget the app. When adding the app again it did so with no default profile which prevented me from configuring the mouse. You aren’t supposed to be able to delete the default profile, but G HUB added the app without one. I had G HUB forget the app a 2nd time and when adding it the 3rd time it added it correctly along with the default profile. Sometimes when the G HUB window opens, usually after already working within the window and then closing, it will endlessly display the “G” logo animation. I have to quit the software which fails to respond so I must force quit. This continues until I restart the computer. After using the G HUB software for a week, I lost all my profiles, macros, button assignments and lighting customization. This morning I logged into my computer to see "Backend connection problem" reported with no further explanation provided by G HUB. I unplugged the wireless receiver and plugged it in again. Turned the mouse off and on again. I closed the G HUB window and opened it again with all my profiles/macros missing. It behaved like the first launch of G HUB with tutorials -except I am still logged into my Logitech G account. Restarted the computer, no change. Everything I set up this week is gone. I love the mouse but I'm not excited about configuring profiles again. This time I’ll make sure I “share” as I go. The “share” feature allows you to upload private or publicly to your G account on a profile by profile, app by app basis. Tedious and clumsy. If you make changes to your profile you can’t just update the profile already uploaded to your G account, you must upload another copy. Multiply this by the number of apps and profiles you have. You can manually add a description and tags when you share the profile. The interface to view your uploaded profiles is lacking. Profiles with description for all apps are tiled chronologically by upload. The upload/save dates are not listed, you can’t search by tags and you can’t group by app. The tags aren’t even displayed unless you click to view a single profile. They should seriously consider adding the ability to export/import a local file. Something that allows you to save all your profiles for all your apps and all your hardware in one shot, a backup. If you need to recover from their software glitching or move everything to another computer, one import. That isn’t the case, so I’ll just have to use the “share” feature as designed and periodically delete all the old outdated profiles in my G account.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    YES

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my fiancé …. I absolutely regret nothing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this mouse, I just wish the battery life was a little better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming mouse with wireless features.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse for gaming if you like to have wireless function.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse RGB is pointless need to add 23 more characters

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A few quirks, but overall a solid gaming mouse

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 wireless gaming mouse is everything it promises to be: it’s lightweight, comfortable in the hand, and is fully customizable from lighting effects to macro triggering on its 11 programmable buttons. If you’re a casual gamer like me and have never before invested in a gaming mouse with programmable functions for hotkeys, I have to say this mouse will probably be the single best thing you can buy to help you improve your gameplay skill and competitiveness. For a game like Fortnite, having all the build hotkeys at the tips of your fingers, literally, can give you an edge over your opponents. Even if you don’t play competitively, in single-player environments where your opponents are purely AI, you’ll have a slightly better speed advantage to take them out. The quick DPI adjustments and dedicated DPI shift buttons allow you to easily flow between fast moving character control and accurate/precise aiming in first-person shooters, for example when sniping. The mouse is amazingly sensitive and has accurate tracking, but I found that on soft mouse pads it tends to drag/scrape a little, so I prefer using a hard surface mouse pad with this mouse, where I didn’t notice this issue. The battery life with the default lighting settings is faithful to its 48 hour estimate, and I only need to plug it in to charge about once a week, since I use the mouse for work as well as play on weekdays. With the LED turned off you can get 8-10 extra hours out of it, but that kind of takes the fun out of having a gaming mouse. However, don’t lose the cable that comes with the mouse because it has a unique extra long microUSB connector so you can reach the port set deeply at the front of the mouse. You can also, if you choose, get the Logitech Powerplay gaming mouse pad which will continuously charge the G502 Lightspeed as long as you use the mouse on the pad. This eschews the need to ever plug it in to charge at all as you will have a constant trickle charge when using over the pad. The pad also takes the place of the wireless receiver, freeing up the one that comes with the mouse to use on a secondary device, like a laptop. While the mouse is lightweight at around 115 g, it’s still not the lightest wireless one out there, but at least feels lighter than many wired counterparts because you don’t have the cable hanging off the front. It does also come with 16 g of extra weights plates so you can fully customize your experience to what feels comfortable in your hand and for your style of gameplay. I prefer using the mouse without the weights, as I feel it gives me the most control. Now for the quirks and weird stuff. One thing that I found a bit finicky is the center click of the mouse wheel. Because there are 3 directional clicks for it: left, right, and straight down, sometimes when I press down on it, it registers as a left scroll wheel click. This may be due to the way I hold the mouse or uneven downward pressure which makes it lean slightly to one side. Maybe I need more time to get used to it to be more precise, but because the side clicking seems to be a bit more sensitive, it can result in a misfire of a command when the intent was to trigger a center click. I also found that sometimes the lighting settings will randomly shut off, so even though in Logitech G Hub shows that I have the lights still set to breathing, they’re clearly not on anymore, and I have to play with the settings to make them come on again. Not sure if this is a software issue caused by syncing with the Powerplay mousepad light settings. Another quirky thing is when setting up the key assignments in G Hub, while in the G-Shift settings, the mouse is set to use those settings live (without holding down the assigned G-Shift key) so if you overwrite “Primary Click” with a new action, this makes it impossible to continue using the mouse in this menu, as you’ve no longer a primary click function. The only way to reset the action is to use another mouse to undo the change. There’s also not an ideal button to use for G-shift because using any one of them will result in at least one awkward combination that can’t be performed one-handed (I’m using G6 which makes G4 and G5 nearly impossible to access with the same thumb). Ideally there would have been a button on the right that could be accessed with the pinky for this purpose. Note that the G502 is designed specifically for right-handed use. So far those have been my only complaints with the mouse, and they’re relatively minor points. Overall, the mouse works great though, and the endless scrolling is awesome if you do a lot of spreadsheet work. I also like that you can toggle it on/off to return to single line scrolling at the press of a button. There’s a lot to like in this mouse, but if this is your first time venturing into the realm of mice with more than 2-buttons and a scroll wheel there’s a bit of a learning curve to remember all the actions you’ve programmed into it! A small cost for the improvement in productivity and gameplay in my book.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for work and it has been working really well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice mouse with plenty of controls. Always nice to have all major commands on the buttons - like copy, paste, enter, delete, save, print, etc. Excellent wheel movements by click or free scrolling. But, wheel right and left clicks, compared with Logitech MX Anywhere 2, works not 100% predictable. Sometimes I miss the mechanical "click" feel. Compared with ROCCAT Tyon buttons, in many cases, are unreliable and feel too soft. However, Logitech - G502 Lightspeed is an amazing tool.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and nice and it feels nice when playing any game

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the G502 Lightspeed Wireless Optical Gaming Mouse. Thank you for choosing Logitech!

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