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Customer reviews

Rating 2 out of 5 stars with 1 review

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Best Buy Employee

    Rated 2 out of 5 stars

    Tried both version if the Zone wireless 2

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for work with teams and genesys softphone. It disconnects after couple minutes while using it on softphone. Only works well with teams. I took it back and got another one and that zone wireless 2 version disconnected constantly too. I tried using bluetooth and with the dongle, no luck. It is frustrating to me and the people i am talking to when you lose 2 minutes of conversation and have to ask them to repeat everything they said. Spoke with tech suppost who only said it must be the soft-phone software causing an issue. My zone wireless 1 worked for over a year but started to lose wireless range. This headset is too expensive to not work correctly.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're very sorry to hear about the persistent disconnection issues you're facing with both Logitech Zone Wireless 2 Headset UC versions, especially when using your softphone. It's incredibly frustrating to lose conversations, and we understand the impact this has on your work. We truly appreciate you bringing this to our attention. Logitech

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