Customer Ratings & Reviews
- Model:
- LUMA3
- |
- SKU:
- 5300400
User rating, 4.1 out of 5 stars with 366 reviews.
4.1(366 Reviews)- Be the first to ask a question
Customer reviews
Rating 4.1 out of 5 stars with 366 reviews
(366 customer reviews)to a friend
- Pros mentioned:Coverage, Easy setup, Parental control
Rated 4 out of 5 stars
This stuff really works.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went from using the WiFi that was embedded in my uVerse router to disabling that WiFi in favor of the three Luma units. This solved my coverage problems in a large two story house. I use two units connected together via house cabling. The third unit extends coverage and is connected to the other two via the Luma mesh network. "Five bars" exist on all my WiFi device everywhere in and around the house. The only negative was performance of the network out of the box. It just seemed a little slower than I was hoping. Turns out the out of the box units had an older firmware. The system sensed this automatically and pushed a release upgrade to all the units automatically. Once it was applied on all access points the performance issues disappeared. The management is via SmartPhone app. It does a nice job of controlling what it will and won't allow (parental controls and adware filtering) in a set it and forget it model. One challenge on uVerse is that you end up with two IP ranges. One for the stuff directly connected to the uVerse router and one for everything connected to the Luma environment. This means a double-NAT setup which is a little inefficient but for family use I don't really see a performance hit. I keep all the uVerse receivers in the uVerse provided address range and everything else int he house is WiFi running in the Luma address range. This is a limitation of the uVerse design, not of Luma. In an environment where you don't have an integrated router in place for recent of the Internet signal this is not an issue as you just replace your router with the Luma unit and then run wired connections from the output ethernet port on the Luma - keeping everything in the same address range.
I would recommend this to a friend - Pros mentioned:Coverage, Easy setup
Rated 4 out of 5 stars
Easy setup and great usability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these to replace an very nice NETGEAR Nighthawk X6 AC3000 Tri-Band Wi-Fi Router. The Nighthawk was great at providing connectivity and speed near the router but struggled to give good coverage - NOT the story with the Luma! The Luma was great right out of the box, beautiful unboxing experiece and easy to see what to do and how to do it. Setup took about 15 minutes and I could have done it quicker. The devices are easy to use and the app is very helpful and informative. It is great to be able to setup users and their devices on the network. I would highly recommend this product!
I would recommend this to a friend - Pros mentioned:Coverage, Parental control
Rated 4 out of 5 stars
Wifi Managed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No more dead spots in our 3800 Sq ft home for our nearly 40 wifi enabled devices. My wife and I work from home and connectivity to VPN is essential...Luma solved the random dropping that occurred daily. Also, no more kids complaining about lost connectivity. Customer service is great...solved initial issues with a patch...but we still see some drops...not nearly as often as before....don't know if it's Luma or our provider. Love ability to shut off individual devices (bedtime, etc) and deny/permit content with intuitive app.
I would recommend this to a friend - Pros mentioned:Coverage, Easy setup
Rated 4 out of 5 stars
It does what it claims.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a three story house with my router placed up on the third floor. My TV is on my first floor and prior to purchasing the luma devices I was not able to stream entertainment such as Netflix on a consistent basis. It was fairly easy to set up the devices and I haven't had any real disruptions to my Wi-Fi service since activating it.
I would recommend this to a friend - Pros mentioned:Easy setup, Parental control
Rated 4 out of 5 stars
Great Product Hopefully Will Continue to Improve
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for extending your Wi-Fi throughout your home. Incredibly simple setup process. Excellent tool for monitoring connections to your network and for monitoring / limiting Wi-Fi usage. Great for families with young kids.
I would recommend this to a friend - Pros mentioned:SpeedCons mentioned:Range
Rated 4 out of 5 stars
It works like expected but.....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The range of these mesh network router is not as far as they like to advertised but the speed is very consistent no matter how close or far to these routers. Hopefully there is a firmware update that fixes the issue.
I would recommend this to a friend - Pros mentioned:Coverage, Strong signal
Rated 4 out of 5 stars
wifi mesh system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.anupgrade from my standard wifi, this boosts my signal farther and stronger placing the devices anywhere in and around my house. i now have wifi in the garage
I would recommend this to a friend - Pros mentioned:Parental control
Rated 4 out of 5 stars
Simplified home internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Had helpful customer service in a pinch. Seems to hold wifi signal fine. Able to control kids screen time and questionable websites.
I would recommend this to a friend - Pros mentioned:Coverage, Speed
Rated 4 out of 5 stars
It's good. I am able to get signal throughout
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good. I am able to get signal throughout House. Signal strength drops in basement and 3 rd floor. But still getting around 40mbps
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 4 out of 5 stars
Mostly great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setting up the Luma was mostly easy. "Mostly", as a matter of fact, is the theme of my review. It was mostly easy, some odd hiccups. Figuring out the correct location was mostly sensible. Reliability is mostly on point. We are overall happy with this purchase, and the benefit of having one reliable network with one SSID and one password throughout our house is immeasurable!
I would recommend this to a friend - Pros mentioned:Coverage
Rated 4 out of 5 stars
Great router system, but not fast enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great router system. Great app. Great controls in app. The only problem I had was that I couldn't get fast enough speeds. The wifi coverage was pretty good. I ended up returning it and I bought the Orbi. I like the Luma app better, but I am getting double the wifi speeds with the Orbi. If you don't care as much about the speed, Luma is great.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 4 out of 5 stars
Easy set up, but......
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The system was very easy to set up, but the one item of information missing is that you can't use the system with all satellite cable setups. Because of our location we couldn't get a constant enough signal to finish the set up, even through the phone app. If we had better signal strength we would have been good. I would try it again, when I have better service.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 4 out of 5 stars
Very easy setup and good performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took me about 15min to set it up. It was very easy and the app was very helpful. The range is good and the performance is great. The only recommendation I have is to design a web interface for the system. It will come in very handy for a lot of people with different home security systems where you have to set a static IP address for the security cameras.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 4 out of 5 stars
Not bad for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this when it was on sale as a gift for someone. I set it up in there home, and managed to finally have coverage through the entire dwelling, About 3,000 Sq ft. Setup was easy, really no complaints. I give it a 4 star because I personally have the Velop and have tested the Orbi, and those would be 5 Star systems to me.
I would recommend this to a friend Rated 4 out of 5 stars
...several dropouts, especially at first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because a relative had gotten the Google Wi-Fi 3-pack, and I really liked the features associated with it, but it had been out of stock for some time. The Luma 3-pack came down in price, matching that of the Google Wi-Fi system, so I thought it would be comparable. I was experiencing several dropouts a week with it, especially at first, but I think it was a firmware issue because it improved after the last update. I also didn't like the fact that I could be in the middle of using the internet (i.e., streaming movies) when it would just decide to go through an update at the worst times and disconnect for as long as it took to complete each update...(I never found an option to limit the updates to certain times, such as when I'm asleep). When it did work, it worked well. I think I should've waited for the Google Wi-Fi to be available.
No, I would not recommend this to a friend- Pros mentioned:Easy setup
Rated 4 out of 5 stars
Good - not great solution for larger homes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up, so if you aren't tech savvy this is the product you want to buy. I still run into situations where signal is spotty, probably due to being just far enough away from each unit. Overall product is a very good solution and I would recommend trying if you have trouble spots in home.
I would recommend this to a friend - Pros mentioned:Parental control
Rated 4 out of 5 stars
Wifi Everywhere
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used a lot of different wifi access points but this one adds in all the missing features to protect you and your children at home. Plus it's easy to watch the traffic and see who's doing what
I would recommend this to a friend - Pros mentioned:Coverage
Rated 4 out of 5 stars
Still learning capabilities
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set of three Luma nodes improved my in home internet coverage. Have a large home and may need one or two more for peak performance. Interesting to see enhancements being downloaded; none that I need today but anticipate this being advantageous in the future.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 4 out of 5 stars
Provides reliable household coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This system works well, the installation is easy and the support line was rapid to respond. The only question is whether the system causes a degradation in speed -- or are the speed checking programs not comprehending the delivery system?
I would recommend this to a friend - Pros mentioned:Parental control
Rated 4 out of 5 stars
Easy to Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to fill in some 'dead' spots in my home about 6 months ago. It was easy to set-up and gave me access to monitor device usage. I could even set limits on my kids so it would shut off their access at bed time.
I would recommend this to a friend