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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 37019 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the ease of use and overall performance of 365 Personal, with many appreciating its compatibility and the variety of features offered. The installation process is also frequently praised for being straightforward. However, some customers express concerns about the subscription duration and the absence of Outlook in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 37,018 reviews
  • Rated 5 out of 5 stars

    HP envy 2-1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great place to get any type of technology. My laptop works great. If u need help they will also do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this package easy to use and VERY helpful for my business

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hi

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product, i like it worth using, decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Principal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong and convenient software for general business and personal use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Purchase Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Now I can use Microsoft Windows without any pop up blocks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is amazing I can find a job easily. I received a card with the programs for office

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    2024 With Office

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. I have used office before..best ever!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From the mind of Microdoft

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ongoing continuation of their venerable office software. The standard by which all wannabes must adhere to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office is a must have!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not work and keep up with my business if I didn't have Microsoft Office 365!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Squeezed but stuck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a tough purchase for me. I like windows10 and the 365 suite I had on my older machine. I don’t like being hooked to paying perpetually. I’m old and crabby, I don’t enjoy being squeezed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic! I can work on homework late at night!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this laptop last month and it arrived this month. It was an easy set up, I had no trouble. I can now type my papers at home and research for my college class. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish it was included but still worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for the office. Love the virus protection included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 + FREE 3 months subscription

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Lenovo Laptop for my job, and love the fact that this 3 month subscription was included as part of a package deal, not to mention a GREAT SALE PRICE! Merry Xmas to Me!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful that I went ahead and got it. It makes my schoolwork seem like a cake walk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Softwares

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fun and exciting to have software that makes faxing, emailing and creating files easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, so far so good. I have been able to navigate it pretty well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I love my Chromebook. I will starting buying all my electronics from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy for me to install as a beginner. And it has been working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as always

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience. All the latest updates including a free trial to Microsoft Copilot which is utterly amazing. Nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On 4/24/20, I placed an order for an HP laptop online - open box certified in excellent condition by the Geek Squad. My laptop arrived quickly on 5/1/20; however, it didn't work. I immediately called this location and spoke with the manager, Matthew, who informed me that he would be able to exchange it with a new laptop the next day. I came to this location and was assisted by Roxanne, who exchanged my laptop for the new one. The new one was actually cheaper than my original, so I was also given store credit to make up the difference. Thanks to Matthew and Roxanne for their excellent customer service, especially during these times of the pandemic when I really needed a laptop - greatly appreciated and will definitely be a repeat customer :)

    I would recommend this to a friend
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