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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 11625 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 11,625 reviews
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this controller I’ve had one for over two years and have never had a problem the paddles give you a competitive edge super worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series 2 Pro Xbox Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I had my doubts about this controller especially with the price tag but WHOA! This controller is an absolute game changer and hand feel is perfect !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good controller aside from the fact that my "A" button sticks every now and then. It was like that brand new out the box. If not for that, id give it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They don't call it Elite for nothing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbeatable customization. Amazing built-in battery life. You get several thumb sticks to choose from. You can also change out the D pad to the traditional cross style. Thumb sticks are held in with strong magnets making it easy to switch them out on the fly. You get to save an additional 3 button mappings for different games that you can change at the press of a button. There are an additional 4 buttons to use underneath the controller as well. The entire controller has a very premium feel to it. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever made for the xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thought that came to my mind is that this is what every Xbox controller should be like feels very premier just like the PS five controller and also has USB-C to charge which is a huge downgrade on the regular controller that comes with the Xbox itself in 2022 we shouldn’t have to put batteries in our controllers as a new Xbox user on the series X I find it crazy that I had to buy another controller that was more up-to-date with what we handled today that’s why this controller get a five star for me for the fluidity smoothness and the rubber grip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was worried it wouldn’t be worth it but was wrong

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great had a great employee helping me aswell and he was accurate with everything he said! Controller is such an uprgrade and worth the price! Don’t have to buy batteries and also the extra joysticks/buttons have definitely helped me get better, makes you quicker and more swift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A major step up from the first !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I first laid hands on the first Elite controller... I could NEVER go back to the basic one. It wasn’t perfect but it was a good step in the right direction. Now for the Elite Series 2 controller... its on a whole different new level for me, the tension adjusters on the sticks is what sold me, but the USB-C and longer 40 hours battery was a good hit. For sure the other features like slimmer paddles and Bluetooth for PC or Android use, even works with my NVidia shield ... however this must be an Apple iOS thing cuz I can’t get it to be seen by my iPhone while in pairing mode. Above all I HIGHLY recommend it if you are medium to heavy gamer. It’s definitely with the $30 more than the series 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller!!! It definitely feels heavier and sturdier than other controllers. It held up really well and works perfectly over a year later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, bought first Gen and 2nd Gen twice now. After a few years the rubber mats on left side started to separate, while trying to fix it, I made it worse. So I bought another. Long lasting battery, tons of great customization I can switch up even mid game. Look fwd to Gen 3 but will today enjoy and recommend this controller to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Updated Controllers, Look for Yellow Line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy should have the updated controllers in stock. Look for the yellow line on the front box. No more double inputs and better bumpers. Knocking a star for no Hall Effect joysticks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Competitive Controller!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product, Definitely an upgrade over the original Xbox Elite Series 1 Controller! Thumb Stick tension adjuster is amazing, absolutely love it along with the Hair Trigger upgrade! Definitely improves gaming performance! This would definitely be a great gift for someone who own an Xbox One Console! This product is a 10/10 after owning a scuff controller for 2 years its quality definitely doesn't touch this amazing Controller, very solid and well made all around. Microsoft definitely knows what their doing with this controller. Just absolutely amazing!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for your thoughtful review of the new Xbox Elite Wireless Controller Series 2! We're thrilled that you're enjoying its updated customization features. We agree, it definitely makes a great gift, too. We hope you win a lot of matches with your new Elite Series 2 controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    God controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good solid controller, switched from ps to pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is not just a controller this is a game machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift For My Son!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gift for my son! He wanted a new controller for his XBox and was pleased with his gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional controller compared to original!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What it comes with is awesome, carrying case, charge cable, customizable sticks, and charging dock, and the battery life is excellent. Exceptional build quality and have had no issues so far. Dpad did wanna vibrate a lit when holding it though. Built in customizable app works seamless as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great very useful 10/10 would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition love it. Much needed in order to compete!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought this controller again and again, And will buy again if need. It lasts long and work extremely excellent. Then from customization to the mechanics work amazing. It also comes with a carry case along with interchangeable pieces. The best part is it’s also rechargeable. Not to also mention the adjustable triggers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I was hesitant about purchasing this product with all the bad reviews on quality control. Went with BestBuy for their 2 year warranty and 1 month later I am happy to say the product is working great. Highly recommend if you are looking to upgrade your Xbox controller but keep in mind it will take some time to adjust to paddles and the sensitivity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gr8 design and form, wear and tear creeps up fast

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy and sturdy controller, the additional paddles and buttons give it a lot more versatility to manage game play. Everything about it is sleek and high functioning. However there is some joystick drift after awhile and bumpers can start to lose sensitivity so keep in mind

    I would recommend this to a friend
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