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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 11777 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 11,777 reviews
  • Rated 4 out of 5 stars

    Solid controller if you want to spoil yourself

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely smoother than the regular controller. Has the back paddles and changeable thumb sticks but doesn't last you any longer and the normal controller. Buttons starting to not register when clicked and its been about 6.5 months of regular use. Also rechargable. Would be 5 stars had it lasted long and the normal one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite 2 Wireless Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it on my PC/Android phone primary, occasionally on my Xbox/iPad). The Xbox companion app on windows makes it super easy to update the controller or change the binding for all (3) profiles. The controller is the best you can get period. The accessories alone are awesome (charging case, different length sticks, back paddles, dpads) and make it worth the purchase. If you can catch it on sale, or even full price, buy it. If you are serious or semi serious about your gaming (Xbox/Android/iOS/PC). Buy it immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A long term investment and well worth it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely one of the best purchases of my video game life. I bought it almost 2 years ago, still works like brand new and has held up so well and still works great! Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Textured grips and paddles are amazing features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the elite series 2 controller. The textured grips are amazing. It took a while to get used to having paddles under the controller but they are easily removable if you want. Would highly recommend this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These look and feel Amazing. They were on sale. The controller isn't that much different from other controllers when playing an actual game. Playing shooting games like: (Battlefield 1 Battlefield 4 Battlefield HardLine Battlefield V Battlefield 2042 Call of Duty MW Ghost recon Wildlands The Division Rainbow Six Siege) did meet my expectations with this controller. The thumb sticks are short, rough and not enough push moving the solider to ho fast this way or that way. Maybe time will tell if this controller adopts to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    elite series 2 controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best controller i’ve used for an xbox out right now. it has a weight to it which makes it feel more like a quality controller and the accessory swapping feature is a must have! durability could be better but i almost expect to go through controllers at a slightly faster then average rate because of how competitively i play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nostalgia with new experiences

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has played the original Xbox, I gotta say that this, this is the best feeling and responsive controller I've ever felt. Feels premium to something that you're used to. Can't wait to use it for other games since I recently build my PC. Now, i'm going to play Halo: Master Chief Edition to reminisce on childhood experiences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ELITE CONTROL: Elevate Your Game!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft will lead to controllers.Simply outstanding.It's customized buttons and paddles of significantly improved.My gameplane titles like Halo, infinite and Call of X Defiant The build quality is subpurb and the egoromic design ensures comfort.Doing long gaming sessions for serious gamers?Looking to gain an edge this controller is a must have highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBOX ELITE SERIES 2 controller is the best controller I have ever used I would 100% recommend this controller to anyone who is a gamer this controller is great for a noob and great for a pro. This controller comes with back panels which made the overall feeling of the controller amazing it also comes with a lot more accessories. The unboxing was amazing and looked like it was secure and safe in the box and the controller overall is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The piece was in very good condition with all original parts. Works perfectly and overall a very fun addition to my gaming setup. Would recommended for slightly competitive casual players specially for games that require multiple binds or could use multiple binds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should’ve got one sooner!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says, “I should’ve got I w sooner.” My brother got one and kept telling me it was worth it even at regular price and I chose not to believe him. When they went on sale for $50 off I figured why not? And let me tell you that now it’s the only controller I use. Battery life is good and so is the build quality and customization on the button mapping! You won’t regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really high quality feel and everything it comes with and how you can adjust triggers and thumbsticks. You can also program the computer for custom profiles for button /paddle mapping. You can also choose a custom color for your center xbox logo to be and change brightness of the light and now order custom colors. This is an amazing controller. One of my few non-buyers remorse purchases for a video game PC player. It definitely made me better by not having to move thumbs from sticks.. must buy if you are in the market for premium controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy Total Tech program.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with the Xbox controller elite they replaced it hassle free and now I’m using the new one without any issues love the braided usb c cable btw it’s a really long cable incase you want to unravel the whole cable but really no need for my use. The charging dock is also the traveling case and you have options with changing out the thumb sticks. Now it was a bit getting used to with the back p1-p4 and you can change the R1 and L1 tension.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and quality of this controller, seen post about not so good BUT that is ONLY for ones on Amazon, refurbish ones and not ones from BestBuy, New ones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller by far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you like to play Call of Duty. Can adjust everything for your liking in the settings. Definitely helps to adjust trigger functions and the back buttons for full customization. Also swapped out both sticks for more comfortable game play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much better than a regular controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you first pick it up you can feel how much better this controller is than a standard Xbox controller. The removable back paddles, adjustable trigger pull lengths, the interchangeable thumb sticks and D-pad, and the textured rubber grips all bring this controller to a level that’s hard to put into words. Yes, the price tag is a bit steep but with what this has for my gaming, I’ll continue to buy them as needed. I removed the bottom two (longer) back paddles because they were in the way based on how I hold the controller, but I don’t feel it has hurt my gaming and I don’t really miss them. They are very easy to remove as well. Reprogramming the back paddles is also wet easy. I highly recommend this controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go back

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think the controller was worth it. I decided to buy it with a coupon I found. After using it for a few hours and getting use to the extra controls I am not able to go back to a standard controller. This controller has helped me tremendously. I recommend this to anyone trying to get a slight advantage in game. Also no more batterys!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Andrew,

      Thank you for recommending the Xbox Elite Wireless Controller Series 2 to others who want an advantage in their gaming. We're glad that it's enhanced your experience, and we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great as long as you don't break it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best controller as long as you don't damage it and cause stick drift. I've had 3 of these in total and if one breaks I'll probably buy another. Comfortable and grippy, useful customization and charging case, long lasting rechargeable battery, multiple user profiles, and a very high quality feel. Just make sure you get a warranty or treat it very carefully

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Elite Contoller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the controller for close to two months and the paddle shifter are lose and there is slight stick drift. I do like the the ability of have multiple button mapping configurations. I like the weight of the controller and the grips. I also, like how easy it is to interchange the thumb sticks options. The cable is of good quality and I high recommend the purchase of this controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite pppf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of the controls are very responsive didn’t give it five stars because I don’t know if it’s just me or there is no capture button on it.

    I would recommend this to a friend
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