Customer Ratings & Reviews
- Model:
- WS3-00001
- SKU:
- 5663300
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Surface Bluetooth Optical Ambidextrous Mouse for its ease of use, Bluetooth connectivity, and comfortable design. Many appreciate the long battery life and the mouse's pleasant size and weight. However, some users experienced occasional connection problems. A few also reported issues with the scroll wheel's smoothness and durability.
This summary was generated by AI based on customer reviews.
Microsoft - Surface Mouse - Silver
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft - Surface Mouse - Silver WORKS GREAT ON PC DEVICES. DOES NOT WORK ON APPLE MOBILE DEVICES. WE NEED IT FOR APPLE MOBILE DEVICES. WE RETURNED IT
I would recommend this to a friendTry it first - this mouse is not that comfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is so slim/flat that it’s actually not that comfortable to use. I guess it depends on your hand. I recommend trying it out in person before you buy. Of course BB has a great return policy, so there’s no risk if you just order it to try it out.
No, I would not recommend this to a friendGreat mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse to go with my Microsoft laptop and love it. No wires or USB chips to plug in. Just set it up and you’re good to go. Works great every time; just turn it on and use.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jonathan,
Thanks for leaving some feedback on your Surface Mouse! We're pleased to hear that you have been enjoying your experience overall, and hope you continue to enjoy your device!
Kindly,
Victoria
Surface Customer Care
Great Product, Especially for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse because i wanted to free up a USB port on my SurfaceBook which only has 2 USB ports. It works perfectly and the color matches my PC, which i'm incredibly happy about.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for being a part of the Surface family and for taking the time to leave a review on the Surface Mouse! We are so glad to hear that you are loving your Surface Mouse, and appreciate you taking the time.
Kindly,
Victoria
Surface Customer Care
Great mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to connect. No lag between mouse and computer.
I would recommend this to a friendWorks great on HoloLens
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse to use with the Microsoft HoloLens for an application I built and it works great. Simple Bluetooth connection that works without the need of a USB connection.
I would recommend this to a friendGreat Mouse for Surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like I don't have to put something into the USB for it to work. The Bluetooth capability works great between the surface and this mouse. I'm glad I got it. Hope to enjoy it for a long time.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is perfect on it except the mouse is plastic. For 50 dollars I would’ve liked aluminum because honestly the plastic makes my hand sweat. Other than that it’s the best mouse I’ve ever used
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for leaving your honest feedback with us. We're flattered that this has been the best mouse you have ever used to-date! We always welcome kind words! We also appreciate your honesty about the design of the Surface Mouse. We are always looking to make improvements, and your comments are welcomed by our team!
Kind regards,
Jessica
Surface Customer Care
Connect to bluetooth and done.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best performing mouse I have ever used. Does not drop connection and has no slag between movements. Scroll wheel works great. Color matched with my surface book. Get you one.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted to hear you've had great success working with the Surface Mouse. Thanks for telling the community about your positive experience! We appreciate you sharing your valuable insights.
Kindly,
Jessica
Surface Customer Care
- Cons mentioned:Connection
Mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usually glitches out and have to wait 10-15 seconds before being able to use it again. Other than that it’s good.
No, I would not recommend this to a friend Performs as it should
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse performs as it should. It is a little bit bigger than preferred. Only issue is on/off button is a push button when it is in my computer bag it turns on with slightest bump.
I would recommend this to a friendGreat Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse connects to a MS Surface Pro 7 and works well. I would purchase again for my other PCs.
I would recommend this to a friend- Cons mentioned:Scroll wheel
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wheel on the mouse is not smooth and catches. I guess you get what you pay for.
No, I would not recommend this to a friend Solid Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad bluetooth mouse, but it is a little taller than the previous surface mouse, giving it an odd shape. it doesn't exactly rest in the palm comfortably, but it still works as advertised.
I would recommend this to a friend- Cons mentioned:Connection
Not my favorite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the mouse, but it's not my favorite. It skips quite a bit, but seems to work well most of the time
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thank you for your honesty! If you'd like, we'd love to help you out and get you a fix for the skipping you're talking about. Reach out to us at [email protected], and we can see what's going on.
Kindly,
Victoria
Surface Customer Care
It's a mouse. It points, it clicks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an okay mouse. It does what it does. Points, clicks. As this is the third one of these we've had in a year and a half, I wouldn't rate them as sturdy.
I would recommend this to a friendGreat feeling mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift for my boyfriend after we saw it at the store and he loved how smooth it was in his hand. He says it’s been working fine and he’s pleased with it
I would recommend this to a friendNice but not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is slick and connects via Bluetooth without a USB dongle, but I prefer the Microsoft sculpt Bluetooth mouse over this one, just because it is more comfortable after long usage.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for your review. We appreciate your honesty, and have passed this feedback along to our team.
Kindly,
Victoria
Surface Customer Care
Nice feel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always looking for function yet good looks. This mouse fills both needs. I don't really modify the buttons - basic functions good enough for me. Reliable product so far - happy with the purchase.
I would recommend this to a friendGreat mouse feels good in hand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse feels good in hand and it's super convenient since it doesn't require any usb receiver. But it would've been ideal if it was rechargeable.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your honest insights with us. We're so glad you're loving the wireless ergonomic design of Surface Mouse. We hope you continue to enjoy!
Cheers,
Jessica
Surface Customer Care