Customer Ratings & Reviews

This is the most unreliable mouse I have ever used. It works about 75% of the time, I am returning it. I bought it specifically because it was designed for the Microsoft Surface notebook that I recently bought, but apparently Microsoft doesn't understand how to pair the mouse with the computer so that it works consistently. The first time it quit working I spent an hour or so online with a Microsoft rep who couldn't speak English well and had to repeat each instruction several times so that I could understand. Eventually it was fixed through this phone call after installing updates. This is another Microsoft flaw, because Microsoft set the computer up to automatically install updates, but this feature doesn't work either. I have owned it for less than 30 days, and during that time I have had to delete and unpair the mouse, pair it again, and usually restart the computer. I have had to go through this process 4 or 5 times already. Just this morning, I had to delete and unpair, then pair the mouse up again three times before it would work. A complete waste of time. NOTE: I am not using any other bluetooth devices with the Microsoft Surface, so this problem is not created by multiple devices that might interfer with each other.

Like the design but scroll stopped working. After researching, there's no fix, MS has not done anything to remedy and tons of people have the issue.

A very basic pad, but it matched the color of my new Surface keyboard, so I bought it

Disappointed that I couldn’t use it on my work computer with windows 10 but did well on my surface tablet

Good that this mouse doesn't require a dongle to connect. Unfortunately the build feels really cheap

This is an expensive mouse - without much justifying the high price tag. I bought it to pair with the Microsoft Surface wireless keyboard so they looked good together - well the keyboard was horrible and no other redeeming qualities of the mouse, it went back to the store.

Very fragile and broken within a week and not used at all!

Awesome mouse. Not a great mouse if you have large hands. But works great.

Good value for the money. Does the job . Not worried if I lose it.

Got it for my desktop but it felt too small and uncomfortable.

It is good and reliable, I would recommended it,love the color

It's a great product but unfortunately it didn't work in the way that we had hoped. We used this at a large trade show and because there were so many other competing devices, the laptop did not recognize the device.

This is an excellent product and has worked very well for me. It is reliable and easy to take with me when at a client's office. I recommend it very highly.

This product is very over-priced given the quality and functionality. Definitely better mice on the market for this pricepoint.

Honestly was not a fan of this unit. Just was not as ergonomical as desired

Looks great and matches the keyboard but too flat to grip comfortably leading to slow use, fatigue and ultimately pain.

Great mouse. I feel that it works better than the Microsoft Arc mouse. More responsive and has a better feel.

I am very disappointed with the purchase of this mouse, it only worked for 2 moths. After that I change several batteries to see If maybe was the batteries and still did not work. I tried to returned back to the store and they told me it was over 30 days of purchase and there was nothing they couldn’t do. Very dissatisfied

DON'T BUY THIS PRODUCT IS GARBAGE DON'T WASTE YOU MONEY YOU WILL REGRET IF YOU BUY AND THE PRODUCT IS NOT WORKING BEST BUY DOES NOT LET YOU RETURN AND IF YOU HAVE TO CALL THE MANUFACTURING THEY WILL NOT EXCEPT NEITHER SO NOW YOU PAY LOTS OF MONEY FOR JUNK

Only had a few months and left click is not registering. After researching, seems like this is a known defect with the product.