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Customer Ratings & Reviews

Your price for this item is $1,274.99
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The comparable value price is $1,499.00

Customer reviews

Rating 4.7 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the Surface Book 2's ease of use, battery life, and lightweight design. Many appreciate its performance and the versatility offered by the tablet mode and screen size. While some find the price to be high, other criticisms focus on occasional heat issues and the hinge design. Overall, the positive feedback on usability and performance outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 539 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop. Fast, flexible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to replace an older one. The old one had an i7 processor and SSD so I was concerned it may not be as fast, however much to my surprise it is about the same performance, perhaps slightly faster. Runs all of my apps ( office applications and program development) quickly and simultaneously.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 4 out of 5 stars

    Best Battery & Efficient use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best battery on a laptop i have ever seen. The performance is good. The best Microsoft has done in hardware business.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Mostly good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but occasionally drops connection with keyboard. Have done everything I could find to fix this, but no luck. It always reconnects after a minute or so, so it’s just annoying. Pretty sure this is a software issue. I have updated everything possible and still have this issue. The laptop itself is nice, albeit a little overpriced. I’d probably just buy a non-Surface laptop if I had to do it all over again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great 2in1 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The s surface book 2 is a great laptop. I like the hinge setup and the way it connects though it does have a tiny bit of wiggle that is nothing to be concerned about. It works well with the surface pen. It has good resolution. Plenty of speed. I like the way you can invert the screen. So far it is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this mostly for art. It has great color and sensitivity. Light weight. Easy to use. Would recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though the product comes from a brand and looks are quite elegant, I expected too much on all fronts - Colors, Performance and other aspects. Settings: It will take me a lot of time to appropriately set it up for my design purpose. Pressure points currently are not working on Photoshop, and I am seeking help from a technician. So, not at all a buy and use stuff. Color: Colors are good, but not natural Performance: Good, but struggled in Photoshop Price: Ok

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Disha,

      Thanks for taking the time to reach out. We're sorry to hear you've been having some difficulties with the performance of your Surface Book 2 with some of programs you're trying to use. Our team would love the chance to assist, and can be reached at anytime via this link here: https://aka.ms/AA4rbq6.

      We hope to hear from you soon!

      Best,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Great for school on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its light, its fast, and it comes apart. The Surface Book 2 does everything a student needs in reliable laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great dual purpose table / laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was researching different Surface styles and settled on this one. Pros, very light, very easy to detach and use as a tablet, and has great computing power. I also chose this one as I could sit on the couch and rest it on my lap without worrying about it flopping over. The only con I have is that the power consumption doesn't come close to what was stated. Probably about 60% of what it said. All in all, very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for daily office use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I basically use the book or seeing patients in clinic, I I have also installed Dragon software on it and it is easy to use. So far the tablet is running well have not noticed any major hangups but with running the medical software's. It is very functional and detachable model also.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product from Microsoft, I always prefer Microsoft instead of Apple due to its compatibility. Speed and size of this book is a really cute thing. I never felt using that traditional laptop with a heavyweight. Currently installed two software, runs really smooth and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lightweight and Powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface is everything I needed in a laptop. It's lightweight for traveling, powerful for my use, at least 4-hrs of use once fully charged. Easily turns into a tablet whenever I want to just read or use without a keyboard. Integrated wi-fi, camera and bluetooth are great.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent for students!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface book proves itself to be a handy supply for the school year, with it’s flexibility as a laptop AND a tablet. It’s lightweight and easy to use, perfect for busy students who enjoy doing school work and notes online. Definitely recommend buying for the school year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The keyboard almost feels like it's mechanical!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for the size of the screen and its ability to go from what feels like a laptop to a tablet. The keyboard is amazing. I have stayed away from none desktop computers in the past strictly because of the fact I didn't like how it felt to type on them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great 2-n-1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to detach keyboard and have a tablet. I use it for work and have a couple of USB devices attached, Battery lasts quite a while. Been using XP and Win 7 (legacy software) and this was my 1st Win 10. Not hard to get used to especially if using touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this is a lightweight laptop with a solid feeling keyboard. This machine runs perfectly even with multiple applications open including PhotoShop. I haven't used it as a tablet a lot because I have an iPad but I know i probably will in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    It's good-great I like SurfaceBooks (I have 2)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I would say is if I had to do it again I would get the slightly upgraded one (which I already own) I bought the new one so I could be on the go and still leave the one I am currently typing on at home. I used to take it with me everywhere, but I am so lazy I didn't like plugging it back in. The one I am typing on 5 stars. The other one is a little slower, so it gets 4 stars. But it was cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Amazing laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, amazing speed, convenient, and easy to use. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome computer with touchscreen !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, light weight, excellent for college students! Fits perfect in back pack, and the removable touchscreen from the keyboard base is a very nice touch ;). The pen is a separate purchase which is a bummer, but well worth the buy for this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a Surface Book Pro (which I loved) to this. I am so happy with the purchase. Microsoft is really doing a great job. Speed is great, and get's everything done I need, including web design and some pretty decent Photoshop work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Flexible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was looking for a new laptop to use at home and at school. The sales staff recommended this product. It is easy to use and transport and we love the pen.

    I would recommend this to a friend