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Customer Ratings & Reviews

Your price for this item is $1,274.99
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The comparable value price is $1,499.00

Customer reviews

Rating 4.7 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the Surface Book 2's ease of use, battery life, and lightweight design. Many appreciate its performance and the versatility offered by the tablet mode and screen size. While some find the price to be high, other criticisms focus on occasional heat issues and the hinge design. Overall, the positive feedback on usability and performance outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 539 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very sleek, good camera, easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop to support Zoom Videoconferencing. Along with my high speed internet connection, this laptop has allowed me to do work from home with almost no interruptions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the laptop i always wanted. I started with this setup. So far is great. Especially being able to have it in tablet mode. The pen is great also. I got it with a student discount.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Welcome to the Surface family! We're thrilled to hear you were able to purchase Surface Book 2 with a student discount, especially since you've always wanted one! Since you also purchased Surface Pen, make sure to check out all the apps you can use with your new pen and Windows Ink here: https://aka.ms/AA4r437.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    It works, BUT-- only 2 USB ports & NO ethernet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive computer; have had only a couple of weeks. Primary complaint is that there are only 2 USB ports and NO ethernet port whatsoever. A "power dock" has these "additional ports" available on the "brick" for an additional $200. Computers cost more every year but the manufacturers give you less for the $ you spend. Looking forward to using the "pen" that goes with this computer, which cost an additional $100... Ka-ching. Friends have advised that I will love the computer once I get accustomed to it because they love theirs, so I will give it a "yes" for "recommending Surface Book 2 to a friend", but just be warned that you will have to spend more money for the additional things you want to use with it (pen, power dock, dial, CD drive, hard protective case, etc.). The camera and screen have beautiful colors and sharp lovely images.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the review! We appreciate the feedback as we can use this to improve our devices in the future. It sounds like overall you're enjoying your Surface Book 2 and we hope that continues well into the future.

      Cheers,
      Jonny
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great computer for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switched from a Macbook Pro and I loved how easy the transition was. I really enjoy the touchscreen and how easy everything is to navigate. Also for the price, it can't really be beat. The battery life on this thing is fantastic too. I've been using it almost everyday and have only had to charge it about once every 3-4 days and it only takes about 2 and a half hours to charge. One of my favorite things about this 2-in-1 compared to others is that the screen/tablet comes off all the way and when you reattach to use tablet mode, it covers the keyboard so if there's a spill on whatever desk/table/etc. you're using, your keyboard won't get wet!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop perfect for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my freshman in college - loves the lightweight and flexibility. Can handle anything they've thrown at her plus allows her to take notes right on docs and presentations.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome computer.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I have owned. I love that it is so slim and lightweight. I use this for my online school and for work. It is super convenient that it is detachable.

    I would recommend this to a friend
  • Cons mentioned:
    Hinge

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. My only issue is that you can either detach the screen from the keyboard or use the screen a little more than a 95 degree angle because of the limitations of the hinge. You really have to be sitting at a desk to use and have the right viewing angle.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is good , the battery is still on trial, is what i care the most, is a beautiful laptop, is fast, but i just to give it more time to see how good is the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Light as a feather

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, great quality, very light in weight this is the perfect item for any student

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for an all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because I needed tablet capability but wanted to be able to type word documents. Works great for what I need and the pen makes a big difference in user friendliness.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for leaving a review for Surface Book 2! We're thrilled to hear you've been enjoying the 2-in-1 tablet features of your Surface Book 2, and that you picked up Surface Pen as well! Make sure you check out all the different apps you can use with Surface Pen here: https://aka.ms/AA4rbql.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    This machine is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as my primary computer in my law and financial advising practice. It has plenty of processing power and is ultralight for taking to in home or in office client visits.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Money well spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far one of the best 2 in 1 devices you can buy. My daughter is still using my 4 year old Surface Book for college. Surface Book 2 doesn’t disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does everything I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. I lost my laptop, and got this as a replacement. It’s been great, fast, easy to use, and be in the go with me. I would highly recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first tablet, and I have been impressed by how easy it was to set up, transition between keyboards and tablet, and integrate with my work system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it for school!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this in medical school right now, and it is great! I can keep it as a laptop when I am reading, or turn it into a tablet for when I am taking handwritten notes.

    I would recommend this to a friend
  • Cons mentioned:
    Hinge

    Rated 4 out of 5 stars

    Great piece of hardware.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a a great purchase. Love the variety of ways you can use this. Only reason I can't give it 5 stars is the build. Wish they found a better way to make the hinge system for the docking keyboard. Not as sleek as it could be. Overall great machine though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. Very responsive and fast. The tablet detach feature is also awesome. I really love the screen and everything about it. Definitely worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice size notebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My SurfacePro 3 died. Salesman helped pick out this product. Still small enough to throw in a shoulder bag but a bigger screen if you want to watch movies

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Super versatile and gets the job done!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface book has everything that a laptop and a iPad can offer all in one. My teenage sons love it for online learning, gaming, movies, you name it!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect Size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface Book 2 is just what I was looking for to complete personal computer needs. I love the size and weight. It is easy to carry and store.

    I would recommend this to a friend