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Customer Ratings & Reviews

Your price for this item is $749.99
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The comparable value price is $999.00

Customer reviews

Rating 4.6 out of 5 stars with 752 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Surface Laptop 2's lightweight design, excellent keyboard quality, and ease of use. Many also praise its long battery life and sleek aesthetics. However, some customers find the price to be high and wish it had more ports and storage options. The limited storage capacity was another recurring concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 752 reviews
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Very happy with the performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weight and size are perfect to travel with and the speed is fast

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Speed

    Rated 4 out of 5 stars

    Nice quality in a great size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size - it fits into my cover ad I can carry it easily. I also like the screen quality and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, very sleek. Processe is fast and has many other features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    good outllooking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good outllooking and easy to use pirce is a little bit high

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard quality, Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast, nice keyboard. Super easy to use, premium quality

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Speed, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backlit keyboard fast processor awesome images lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Speed, Weight

    Rated 4 out of 5 stars

    portable and light weight

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keyboard is very good. laptop is light weight. i5 is pretty fast . at times the laptop heats up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard quality

    Rated 5 out of 5 stars

    Its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing bad to say about the quality slim and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great college laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your anti mac this is the best laptop you can get as a college student. It’s fast and it’s easy to use. This laptop is touch screen and it really made my college courses easier, plus word and all the other Microsoft apps were free. The charger while small and frail was nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Perfect for students!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, fast, and everything you need! As long as you are just doing simple stuff for school such as word processing, YouTube, and browser based homework this is perfect! Battery life lasts about 7 hours which gets through a good amount of the day! Strongly recommend. Just don’t get the laptop Keyboard dirty.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for leaving a fantastic review for Surface Laptop 2! We're thrilled to hear your new Surface has been a helpful partner for school work and streaming. To help you keep the unique Alcantara material of your Surface Laptop 2 pristine we recommend checking out these tips on cleaning and caring for your Surface here: https://aka.ms/AA4r43z.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    It's all around fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is great, battery life is great, and the sound/speakers are great. I have had my fair share of bad laptops and so I had really high exceptions for this one. The Microsoft Surface 2 satisfied all my expectations and more! Not to mention, I get rewards points basically every time I use it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Exactly what we needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for work. We needed something that was light, versatile and portable. This is the perfect fit. It was a snap to add to our wi Fi system and works on all the printers. Zero complaints from staff.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Weight

    Rated 5 out of 5 stars

    Microsoft's greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is easiest the best computer that I have owned and this is coming from a Mac user. So let's get started. The touch screen is responsive and clean, the keyboard is quiet and a joy to use. In addition it is a lightweight computer yet very powerful under the hood.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Huge Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had a Lenovo and after 2 years it was riddled with problems, so we searched for a replacement and the Surface was a top choice. It's light, fast and he's smiling. It's his new workhorse for middle school work.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted you decided to give Surface Laptop 2 a try! Thanks for the great shout-out. We think this is a great pic for students. With its lightweight design, and impressive battery life, this can help your student tackle long study sessions with ease! We hope he continues to enjoy!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Perfect computer for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to being exceptionally fast, the computer is lightweight and a joy to use. Besy Buy pairing it with the pen and bluetooth mouse makes it even more effective. I was also pleased with the Office 365 offer. Altogether, a winning combination. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Love this laptop, so much better than my macbook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a macbook air for years and finally switched to a regular windows laptop and it was the best decision i've made in a while. the keyboard is sooo nice and my favorite feature is definitely the touchscreen. it's sleek and light !

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Speed

    Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of my laptops have been Dell, but I decided to try the Microsoft Surface. This is becoming my all time favorite. The keyboard has a light touch and the feel is so comfortable. I love the backlit keys and the speed that the pages load is awesome.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for taking the time to leave a review for Surface Laptop 2! We love that the backlit keys allow you to work better in any environment, no matter what the lighting is like. Thanks again for sharing, and we hope you continue to enjoy!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Powerful, Lightweight computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up until this purchase, I have had Surface Tablets. However, I am very glad I took the leap and purchased the Surface Laptop 2. I absolutely love it. It is portable, lightweight, and powerful. No complaints here. This computer is the top of the line!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Annie,

      We're also glad you decided to take the leap and purchase Surface Laptop 2! Thank you so much for sharing your favorite features of your new Surface with the community, we have no doubt it will help others who are looking for their perfect device as well. We hope Surface Laptop 2 continues to wow and impress you!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent value and performance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very surprised and happy with the performance of the Surface. Its lightweight sleek design makes it easy to tote and use. I especially like how it holds a charge, too. I can go several hours, even a few days in some cases between charges.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my daughter upon college graduation. She had a Surface Pro and wanted something with more power and capabilities for grad school. She has no complaints so far. Great battery life. Lightweight and breakaway connector on charger.

    I would recommend this to a friend
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