Customer Ratings & Reviews
- Model:
- 5AI-00047
- SKU:
- 6463373
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the Surface Laptop 4's lightweight design and its strong performance for everyday tasks and schoolwork. Its ease of use and straightforward setup are also frequently praised. However, some users express concerns about the battery life, particularly during video calls.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
It’s a good computer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I love this computer, it’s absolutely wonderful. The design is great and it runs the programs that I need for school. It does lots of cool things. I just love it. The only thing it that it doesn’t have an hdmi port but luckily I rarely ever need to use hdmi
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Overall I love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and so far very fast, easy to use, and sturdy. Powering on sometimes is a bit slow and wish it was edge to edge screen. Love the face recognition on opening/unlocking.
I would recommend this to a friend - Pros mentioned:Speed, Weight
Microsoft Surface Laptop 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop for my daughter to take to college. It is lightweight, attractive and packed with functionality and storage space plus terrific processing speeds.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Joe – We're delighted that you love the speed and lightweight design of your new Surface Laptop 4. We hope it continues to serve your daughter well at college. Best, Erica Surface Customer Care
It's gud
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome little laptop. The only flaw is the deck flex, but I can overlook it for the rest of the package.
I would recommend this to a friend- Pros mentioned:Performance, Weight
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this laptop. I love how light weight it is. It types nicely too. Overall i really love it. Performance is great and things are up fast and hardly any waiting for websites to load. I don't know if its just my laptop though but my 2 key is sticking out a bit but other than that no issues so far.
I would recommend this to a friend - Pros mentioned:Ease of use
excellent
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent - works great and easy to setup, thank you
I would recommend this to a friend - Pros mentioned:Ease of use
Good all around platform
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great and versatile machine. Highly recommend it although it is a little iffy with external HDMI.
I would recommend this to a friend - Pros mentioned:Speed, Weight
snappy good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a snappy windows 11 machine that is light to hold. Overall a good choice.
I would recommend this to a friend - Pros mentioned:Performance
My new favortite tech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer. Runs smoothly and looks great.
I would recommend this to a friend - Cons mentioned:Battery life
Another year of improvements
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Welcome Windows 11. A weird adjustment but still one of my favorite laptops. Has just about everything I could want. A steep price tag and small battery - with no USB-C charging port >:( - but the quality is unmatched by anything in this price range.
I would recommend this to a friend - Cons mentioned:Battery life
Decent buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color. It's definitely a rose gold color but very subtle. The laptop works well, but my one complaint would be the battery life. It drains quite quickly on zoom calls.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi James – Thank you for sharing your thoughts and feedback on your new Surface Laptop 4. For tips on how to optimize your Surface's battery life, please visit our website: https://aka.ms/AA4r434 Hope that helps, Erica Surface Customer Care
- Cons mentioned:Battery life
An okay student laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is great. Does everything I need to do, however my one complaint would be the battery life is not the greatest especially for zoom calls it drains quickly.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi James – Thanks for sharing your experience. We appreciate your feedback. For tips on how to maximize your Surface's battery life, please visit our website: https://support.microsoft.com/en-us/surface/maximize-your-surface-battery-life-45479867-a7fa-33dd-fc4d-6762e9b3b11a Hope that helps, Erica Surface Customer Care
They named two different colors the same name
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't get a chance to play with this computer because when I opened it, it did not match the color I wanted. Someone else wrote a review stating the same thing... so I just immediately sent it back. I went to Microsoft's website and apparently they named two different colors the same name. The psychedelic fabric design (which is not nice to look at, sort of a mottled texture fabric) is called "Platinum" and the plain silver is called "Platinum" as well. Best Buy does not distinguish between the two and the picture shown in the description is the plain silver... I ordered Platinum thinking I was getting silver metal but they sent me the other Platinum which is that unsightly psychedelic design... I think that is very dumb of Microsoft to do that and because of that I won't be buying anything from them at all. They should stick to just making OSs not computers.
No, I would not recommend this to a friend- Pros mentioned:Speed
Great laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. Super fast & handles everything I need when working from home. Highly recommend!
I would recommend this to a friend Exactly as I had hoped
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I chose to purchase a Surface 4 because I use a Surface 2 at work. So already knew what to expect in terms of weight, keyboard feel, etc. I just do office work but tend to have a lot of browser tabs and programs open. Glad I sprung for the 16GB Ram. Never lags a bit. If I were going to critique anything, I wish the blue was a little more "blue". Mostly looks like a dark gray (accurate to photos).
I would recommend this to a friendFast shipping
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has the best selection for computers as anyone. Fast shipping.
I would recommend this to a friend- Pros mentioned:Speed
Microsoft laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great slim fast computer. I needed it for work. Definitely recommend.
I would recommend this to a friend This is the best & upgraded laptop over previous s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best & upgraded laptop over previous surface
I would recommend this to a friendSurface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great light computer. Perfect for a college student
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Mary – It's wonderful to hear that its lightweight design makes it a good fit for your needs. We hope it continues to serve you well at college. Best, Erica Surface Customer Care
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only ever used a Mac, so this took a while to get used to using. I really enjoy the touch screen. The battery last a long time, even when using video. So far I think I made the right choice.
I would recommend this to a friend
