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Customer Ratings & Reviews

Your price for this item is $800.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 482 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Surface Laptop 4's lightweight design and ease of use very positively, frequently praising its comfortable keyboard and acceptable battery life. The sleek design and size are also commonly cited as strengths. However, some customers express concerns about the limited port selection and the price point for the offered specifications, particularly the RAM capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-6 of 6 reviews
  • Pros mentioned:
    Ease of use, Processor speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Lived up to expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure how I was going to feel about this laptop at first. I felt it was a bit pricey for being only an i5 but I loved how it looked and how compact it was. Well after about a month of using it I would say it was worth it. It’s def windows version of the Mac book. It’s light and sleek and it’s fast for me thus far. Hope that it will last long like a lot of macs do also. Overall I’m impressed with the way the machine works and appreciate its aesthetic and portability!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    $$$$ but worth it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must admit that I think the price of this Laptop is a bit high right now but it is an awesome Laptop. I guess you get what you pay for. It is fairly user friendly to set up and it runs super fast.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft surface laptop $ 13.5" touch screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me say that I really like the Microsoft surface products! I had originally planned to buy a surface book to replace my 8+ year old surface book because I am starting a masters program and wanted something more up to date. However, the surface book was only available for business. After researching how I use my current product and my plans going forward, I realized that a surface laptop was much more suited to my needs (and significantly less expensive too). I am so happy with my purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Cheaper than Mac and better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is expensive but cheaper than a Mac and still better. Compatible with SurfaceGo charge brick and pen too.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    On the Surface it is great...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of bang for the expensive buck, A little on the high price. However, decent laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Cute but expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cute but expensive compare to the competitor model

    No, I would not recommend this to a friend