Customers praise the Surface Laptop for its overall performance, exceptional battery life, and fast processor speed. Its portability, appealing design, lightweight feel, and touchscreen functionality also receive positive feedback. However, some customers have expressed concerns about the limited number of USB ports.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Battery life
Rated 5 out of 5 stars
Absolutely great for travel!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As a person looking for battery longevity, this laptop quickly came to the top of my list. I do not use the laptop for a solid 8 hours -- it's not a work PC. However, I do use it on and off throughout the day and for mixed purposes (email, web browsing, watching videos). I have been able to go up to 3 days without recharging depending on my usage. When not in use, the laptop is in sleep mode - not shut down - so that I can open it back up and resume use. The battery consumption in sleep mode is extremely efficient. During a trip, the laptop was in sleep mode for nearly 20 hours before I opened it up again to use. The available battery life lost was about 2%.
The screen, though not OLED, is also really good, providing ample brightness. The audio quality also sounds really good, though not as good as a current MacBook Pro.
Some other non-essential but nice-to-have items like cases, screen protectors for the touchscreen, and keyboard covers are also available from various retailers, making it easier to keep scratch and dirt free. Once again, very similar to MacBooks.
The only downside may be software compatibility. Definitely do your research and make sure the software you want to run will work on Windows-on-ARM CPUs like the Snapdragon X Plus and X Elite.
If you need more SSD space, it is easily upgradable for those who are tech savvy. Directions on how to create a backup image (or recovery media) and to install a new SSD are readily available from the Microsoft website (https://learn.microsoft.com/en-us/surface/surface-ssd-removal-guide). Best Buy also sells a WD SN770 2TB 2230 SSD that fits nicely in this laptop and is the one I used to replace the 512GB SSD the laptop came with.
If battery life is essential and CPU compatibility isn't an issue, the Surface Laptop 7 offers great value for your money. The value is even greater when the laptop is on sale (such as at the time of the writing of this review).
Overall, I'm very happy and impressed with this ARM PC.
About the attached image:
Image shows the laptop with a black protective case, glass screen protector, and keyboard protector. Not essential, but nice to have on a PC intended for traveling.
I would recommend this to a friend
Pros mentioned:
Overall performance, Processor speed
Rated 5 out of 5 stars
The Best
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recommend it 100%. It's an excellent piece of equipment. One of the best computers I've ever owned. It works extremely fast. It doesn't feel like a Windows computer. It's a bit pricey for its price, but it's worth it. I recommend it.
Thank
I would recommend this to a friend
Rated 5 out of 5 stars
Microsoft Surface Laptop: Worth the Investment
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The new Microsoft Office Surface Laptop with AI is an outstanding device. What really sold me on it wasn't just the AI features with Copilot, but the impressive anti-scratch screen and the ability to dictate text from a distance while you're on the go.
I had to unexpectedly replace my 2022 Lenovo 15-inch Yoga after its battery suddenly failed. While it was an unplanned purchase, I can confidently say the Microsoft Surface Laptop is worth the investment. It's a powerful competitor to the Apple MacBook
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Nice laptop!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop! The touchscreen is very responsive and the display quality is excellent.
I would recommend this to a friend
Pros mentioned:
Portability
Rated 4 out of 5 stars
Great for school
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice laptop. It has been great to use for my college courses and it’s very light.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Surface laptop 7th
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best of the best in laptop world. Better alot then macbook
I would recommend this to a friend
Rated 5 out of 5 stars
Windows laptop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great functioning laptop with so many different features. Touch screen and built in AI as well as video chatting with auto translation is too cool.
I would recommend this to a friend
Rated 5 out of 5 stars
Microsoft surface laptop 7th gen
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best laptop ever 100% recommend graphics are 10/10
I would recommend this to a friend
Pros mentioned:
Battery life, Overall performance
Rated 4 out of 5 stars
Good laptop but still a little funky
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been using this Microsoft laptop primarily for browsing, browser-based gaming, and media consumption, and I'm very impressed overall.
The Good:
Build Quality: The all-metal build is fantastic. It feels premium and sturdy, giving off a real "MacBook for Windows" vibe. It's sleek, solid, and feels like a high-end device.
Performance: The laptop is incredibly snappy. Apps open quickly, browsing is smooth, and it handles multiple tabs and light gaming without any noticeable lag.
Battery Life: The battery life is a huge plus. I can easily get through a full day of use without needing to reach for the charger, which is perfect for portability.
The Not-So-Good:
There are a couple of screen-related issues that prevent it from being perfect:
HDR Flickering: When viewing dark backgrounds with HDR enabled, there's a noticeable screen flicker. This can be distracting when watching movies or working in dark mode.
Video Playback: I've also experienced some video flickering specifically when subtitles are turned on. This seems like a software issue that could hopefully be fixed with an update.
HDR Settings: The HDR settings could use more tuning options to help mitigate some of these issues.
Overall:
This is an excellent laptop with premium build quality, great performance, and amazing battery life. If you can look past the current HDR and screen flickering issues (which may be fixable via software updates), it's a fantastic choice for anyone looking for a high-end Windows experience
No, I would not recommend this to a friend
Pros mentioned:
Overall performance, Weight
Rated 5 out of 5 stars
Best Laptop Ever Purchased
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am really I decided to purchase this laptop. Everything about it is perfect down to thr color and weight and how great it runs windows. Comparing it to what I used before a Macbook that always over heats and runs slow, the Microsoft Sufrace never over heats and runs so smooth
I would recommend this to a friend
Pros mentioned:
Battery life, Overall performance
Rated 5 out of 5 stars
Microsoft knocked it out of the park!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have used a lot of laptops over the years and this laptop has ticked almost every single box. Here is a breakdown on my thoughts.
Screen - Absolutely stunning for an IPS. Great color reproduction, great brightness, no screen bleed, and a fast 120hz refresh rate. I daily an OLED monitor, and yes they superior in a lot of ways, but this is still a great IPS monitor. Added bonus of not having to worry about burn in. Response time is okay, and I don't use the touch screen at all to be honest.
Keyboard & Trackpad - Finally a nice haptic touchpad on a Windows laptop, thank you Microsoft. It is just as good if not better than my wife's MacBook Air M2. The keyboard is good as well. Comfortable to type on, backlighting is pleasant, and good travel distance.
Chassis - Nice premium material. Feels great in the hands. Decent port selections with 1 USB A and 2 USB C 4.0.
Performance - After initial setup and updates, I have notice zero issues or hiccups. Day to day tasks run smooth, and performance is more than enough for the average user. 16gb is nice to have on the base model instead of 8gb on a lot of other laptops. I upgraded the SSD with a 1tb Corsair MP 600 Mini. It has lower power consumption than the SanDisk/WD SN740 these come with. It also has faster read/write speeds but the average user will never notice.
Battery life - This thing is excellent. I am charging my laptop about once a week. The idle drain on the battery is minimal at best. This is where I have notice most of the gains with this CPU. I can pick it up 3 days later and I have only lost 4-6% battery. You can't do that with an x86 CPU. I know Intel's Lunar Lake has made great strides in battery life but I still feel like this is superior.
Compatibility - This is the only area I truly can knock the laptop. Yes, it is true that there are programs and games that are not compatible with this architecture. I do play a lot of games and my wife likes to photo edit. Adobe has been make strides in app compatibility and quite a bit of their suite now has an arm app. There will be a few professional apps that may never get an arm port and that's alright if you have access to another PC/MAC or you temper your expectations. As a gamer instead of just being mad that certain games don't work, I try and find what does and try them out. I am a huge Age of Empires player and fortunately all of the new Definitive Editions for the older games are compatible. www.worksonwoa.com - is a great site to check for games/apps that you may be interested in using on the laptop and I recommend you check it out before you purchase this to know what you might be missing out on.
Overall - I think this is a great laptop. It is finally a MacBook Air for those of us that like or must use windows. Great chassis, great screen, great keyboard, great trackpad, amazing battery life, great performance. I know as Microsoft embraces ARM more, we will see greater compatibility for a lot of apps out there. 10/10 would recommend for most casual users, and tech nerds like me that understand the compatibility limitations on ARM at this point in time.
I would recommend this to a friend
Pros mentioned:
Battery life, Overall performance, Portability
Rated 5 out of 5 stars
Nice solid lightweight machine
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nicely built, lightweight, long battery life, screen bright enough and good resolution. A laptop that can really be used on your lap, or when lying in bed, for example. More than fast enough for my needs, (though I'm not a gamer so others might notice things that I don't).
I would recommend this to a friend
Pros mentioned:
Overall performance, Processor speed
Rated 5 out of 5 stars
Perfect, Rugged and most advanced device
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Touch screen is as smooth as silk and the processing time is as quick as flash. Capable of performing every daily use. Diaplay quality if top notch and highly recommended if you are not trying to play game on a surface laptop.
I would recommend this to a friend
Pros mentioned:
Overall performance, Weight
Rated 5 out of 5 stars
Great laptop! Highly recommend
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great item. Works well, is lightweight, and has very smooth design.
I would recommend this to a friend
Pros mentioned:
Portability, Processor speed, Weight
Rated 5 out of 5 stars
Microsoft - Surface Laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best laptop I have ever owned.
It’s light weight, fast and so easy to navigate.
I would recommend this to a friend
Pros mentioned:
Portability, Processor speed
Rated 5 out of 5 stars
Perfect for my needs
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got the surface laptop to use for college. I have a surface I and Ilove it, so I trust the brand. Its been great so far, ive had it a couple months. Great speed and storage, and a good size to throw in my backpack. I dont havw anything negative to say about it as of now. So i do recommend!
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
A Great Fast Laptop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast, excellent and reliable. This is a well made and easy to use laptop.
I would recommend this to a friend
Pros mentioned:
Overall performance, Portability
Rated 4 out of 5 stars
Microsoft- surface-laptop-copilot
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Microsoft laptop is an excellent investment. It combines style, performance, and convenience in a single package, making it suitable for professionals, students, and casual users alike. Highly recommended for anyone in the market for a reliable and high-performing laptop.
I would recommend this to a friend
Pros mentioned:
Battery life, Overall performance
Rated 5 out of 5 stars
Amazing laptop ever!!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really love this laptop. 10/10 recommend using it for work or school. Battery life is the best. Just overall awesome !!
I would recommend this to a friend
Pros mentioned:
Battery life, Portability
Rated 5 out of 5 stars
Perfect for business
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is just perfect for business travellers, light and great battery life.