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Customer Ratings & Reviews

Your price for this item is $1,247.99
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The comparable value price is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 687 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Surface Pro 9's portability, performance, and responsive touchscreen. Many appreciate its lightweight design and long battery life, finding it ideal for both work and on-the-go use. However, some customers express concerns about the high price and occasional overheating, particularly during intensive use. The available memory was also mentioned as an area of concern by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Memory

    Rated 5 out of 5 stars

    Light, solid, fast...The Surface Pro 9 w/ EVO i7

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Careful on this one...MS has, as usual, placed ridiculously high prices on the Memory and SSD, which are really the only choices you have other than LTG5. It's a GREAT little machine, light, fast, & capable of anything I need. It's my 2nd since I inadvertently dropped my SP 4 off a table top (still useful though). The i7 EVO is super fast, and should leave nobody wanting. Just make sure you have an idea of how you're going to use it, and get your RAM requirements fulfilled up-front, 'cause you can't upgrade RAM on this baby. BUT, you CAN upgrade the SSD and save several hundred dollars...That you'll be able to spend on the Signature Pro Keyboard & Slim Pen 2...See my other review about THAT! <G>

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 5 out of 5 stars

    Nice machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Surface 9. This is a replacement for an older Surface 6 which was having memory issues. Fast, good screen. Must purchase keyboard separately which is a bummer. New keyboard had embedded slot for the pen to rest and charge…big improvement from the magnetic connection of the older versions. Setting up was a snap…log into your Microsoft account and it’s pretty much set up. Still blows me away how easy that is. One Drive helps!

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for me. Memory lag when busy but fine otherwise.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    Do not buy for photo editing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as it has performance that exceeds the minimum requirements for photoshop. All I do on it is photoshop and Lightroom, and it’s a disaster. Scratch disk errors galore, memory is awful. Can’t keep up with what I purchased it for and now it’s past the date to return. Absolutely KILLING me business wise, been at a standstill for 2 days now.

    No, I would not recommend this to a friend