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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 336 reviews

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  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 336 reviews
  • Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this machine! Beautiful picture and fast at processing between websites!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value premium tablet with Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent premium tablet with Windows to get work done. It is a good price point when you purchase with the Snapdragon processor which brings the price down. It still performs great with normal office apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very lightweight, modern laptop, couple of caveats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Surface was getting laggy and wouldn't hold a charge, so this lightweight machine with Snapdragon processor is great. Holds charge under light use for 6 days or more. Very snappy performance. Overall very pleased. A couple of drawbacks. It is fairly bizarre that Microsoft doesn't include a charger with this unit. Since it requires a 65W or greater charger, that's an additional $40 or so bucks you need to plan for. Also, I didn't do enough research that ARM processors do have known incompatibilities with some legacy software and printers. Luckily all my critical legacy software is working, even though I got warning messages during installation. But I have yet to get my printer up working with the unit. I think I found a workaround by researching, but haven't had a chance to test it yet. This is just something to be aware of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good daily use 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for daily use, good battery life. 256gb is a little small for storage, so Windows recall would not work for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable & fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast & lightweight easy to use! I definitely love this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer, surface, and touchpad combination is the best I’ve ever had. The functions work exceptionally well with Copilot and are great for my college courses. I use it almost every day. It’s lightweight and easy to turn on and off, which is exactly what I’m looking for in a notebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College student review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works super well for college making taking notes and homework assignments super simple and smooth and running programs simple. The only complaint is the low storage space and how little the battery last when running demanding programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love. light weight, fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love. light weight, fast Love. light weight, fast Love. light weight, fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup. Good price light weight and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snapdragon has come a long way on Surface tablets. System is responsive, reliable. Battery life is incredible. Beautiful screen and the aspect ratio is awesome. So happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and efficiently fast. My only wish is that it came with keyboard and cover as I have to purchase those items. But still, Microsoft is unsurpassed! I could never purchase another brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface Pro is a light, powerful device to travel with on the road. However, I learned the ARM-based processors do not allow the classic version of Outlook to be loaded, which is very disappointing to lose that functionality with the new version of Outlook, that lacks a lot of options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This has helped me a ton with school!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a huge help with homework! I used to write everything out by hand in class but now I can download the notes and just annotate them throughout the class, also runs python pretty well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 12"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently, I bought this for my daughter for school. She loves it. It's lightweight, folds up nicely, and is the perfect size for her backpack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro 12”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, quiet, and capable, the Surface Pro 12 is a polished entry‑level Copilot+ Windows 11 device ideal for students or professionals on the go. But its upgraded Pro 11 sibling often delivers better value and performance at the same price. Go for the Pro 12 if portability matters most—but if raw specs and accessory compatibility matter more, its slightly larger predecessor may be the smarter pick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product the battery last thru my work shift. Quick and looks nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had one of this first surface pro but this one is has put the older version to shame. So easy to setup and I love the way you can just login with your face. But this version is fast to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for college students, makes it easier for my daughter to carry and do her college work on the go better then a laptop!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs exactly as expected. And it is available in multiple colors. Mine is a very fun Violet color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro - Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, strong processing power. Light and sleek as well.

    I would recommend this to a friend
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