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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 215 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Rating 4.2 out of 5 stars with 11 reviews

Customers are saying

Customers regard the Surface Pro as a lightweight and versatile device with a long battery life and excellent performance, thanks to its Snapdragon X Plus processor. They appreciate the vibrant display and the added AI capabilities of the Copilot+ PC. However, some users express concerns about the high price and the fact that the keyboard is not included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 215 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect in use this laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect and running very fast, very light weights and convenient for traveling or anywhere in used… battery last long time for your use often everyday in the office, personal use… I love this one is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this surface pro to use for school in the spring. and while I havent used it for that yet, I have been using it for daily things such as email, youtube, gaming on steam, etc. it is great so far! I absolutely love the touch screen aspect. I do wish it came with the keyboard or the stylus pen (or both) but it works extremely well as a "tablet".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro (11th Edition)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not purchased a computer in over 10 years. As I shopped around, the Microsoft Surface Pro caught my eye. I am very pleased with my purchase as the Microsoft Surface Pro offers so much flexibility, it's very fast, powerful, and lightweight! EXACTLY what I needed and has met my every expectation!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Microsoft surface computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Fast speed, long battery, multitasks very well. Former Mac user, and this computer is far more impressive and user friendly. I purchased the keyboard with it and together it functions perfectly as a laptop or use it alone in a tablet form.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does it all!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second one. Never will I ever carry a heavy laptop again!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Computer/tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast computer and easy to use, has a good display and I really like the fact that it can be a tablet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for college students!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good 2 in 1 laptop. It allows me to write my notes while having the accessories of a laptop. It has a really cool feature of having multiple desktops so I have all my classes separated. Only downside is that it got damaged after a week which Best Buy worked with me to replace and it glitches sometimes. Overall a great product though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is light weigh, has excellent graphics, sounds, support my programming software, friendly-user and great for my studies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Type on

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my surface pro. So easy to use and it's so convenient, good for all ages of use. Color is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Converted Me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like a Mac in design, but I really didn't like having the kickstand. Awkward for use in lap, takes up more space on the desk. Annoying to have to fold out every time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great performance, limited local AI features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ## TL;DR PROs - Speedy performance and beautiful display - Cool AI image generation/enhancement features that happen locally - Great battery life CONs - Limited local AI features - Some apps (VPN, anti-virus) may not yet be compatible with ARM processors ## What's new with Copilot+ Surface PCs? How are they different from "regular" PCs? The key difference between the new "Copilot+ PCs" announced by Microsoft and existing PCs is the requirement of a powerful Neural Processing Unit (NPU) with at least 40 Trillion Operations Per Second (TOPS) performance. This NPU hardware is necessary to run the advanced AI models and features that Microsoft is introducing with Copilot+. This Copilot+ PC's processor uses an ARM architecture for energy efficiency and longer battery life. Existing x86-64 applications are able to run based on Microsoft's emulation technology, but you may initially run into some issues with 3rd-party drivers and VPN clients until updates are made by those vendors. However, if you do most of your work in the browser, you should be fine. ## Design The Design of this Microsoft Surface Pro (11th generation) is very similar to previous generations. In fact, I even found that screen protectors from the previous Microsoft Surface seem to fit fine. The all-glass front is supported by an aluminum casing with a kickstand on the back. The kickstand is fine for working at a desk, but less ideal for working from your lap where you'll probably find a traditional laptop hinge is more comfortable. The keyboard (sold separately) is comfortable to type on and magnetically stores the Slim Pen when not in use. It is thin and can feel a little flimsy when typing on it (especially if you're using it on your lap). However, the keys seem to be spaced normally and it did not feel like a huge adjustment moving from a full-sized keyboard to this. Both the laptop and keyboard fold together nicely to protect the screen and they make the unit very portable to carry or slip into a backpack. ## AI Features I was excited to hear about the local AI features available on the CoPilot+ PCs, but in practice, I found them a little confusing to find. ### Image Co-Creator The first feature I tried to test out was the new "Cocreator" in Paint. I open the Paint program from the Start Menu, but there is no Cocreator button to be found on the toolbar. "Ah, maybe I need a Windows Update to enable it," I thought. Nope, all available Windows Updates had already been installed. I tried looking through the "Help" system and checking for an update in the Microsoft Store (and when did Windows 11 get so many pop-up ads for service plans and Xbox Live?!), but still could not locate a reason as to why the button was missing. At the risk of defining "insanity," I open the Paint app again hoping for a different result. And behold, the "Image Creator" and "Cocreator" buttons have magically appeared, although nothing seemed to download nor update. Nevertheless, I selected "Image Creator" first as I would like to create some cool 8-bit backgrounds for my blog about retro technology. My dreams of generating beautiful pixel art are immediately dashed by a "Join the Waitlist" button. What?! I click to join, and I'm immediately given access with a limit of 50 credits, with no information about when credits are replenished. Do I get more tomorrow or am I stuck with just 50 credits for the life of this PC? I click to the help article which simply states: "You will receive 50 credits to create images when you join Image Creator." That's it, no further details on how to get more credits. Perhaps it was a misunderstanding on my part, but what is the point of the local, AI-enabled NPU processor that is still spending "credits" to produce images from the cloud? Turns out that it was a misunderstanding on my part, as the local NPU image generation doesn't kick-in until you use the "Cocreator" button. It looks basically the same, asking for a prompt and a style to generate the image. The difference is, it won't do anything until you start drawing something first. So, when using the Paint program, the NPU doesn't actually create a new image, it simply enhances something you've already started creating. And don't think you can hop on a plane, turn on Airplane Mode, and create to your heart's content on a long flight: even though the feature uses the local NPU, it still requires internet access to function. ### Photos Now, forget everything I said about the Image Creator in the Paint app, as the Photos app also has a feature with the same "Image Creator" name, however it does NOT use credits, it DOES appear to use the local NPU processor, and it does NOT require you to draw something first. Confused? Yeah, me too. However, the "Image Creator" in the *Photos* app does what I assumed the "Image Creator" would do in the *Paint* app: generate new images based on a prompt using the local NPU. It does still require an internet connection, but the actual image creation seems to happen locally. It was a confusing user journey to understand what AI capabilities this PC can perform locally, but I eventually got there. You can also use AI to edit photos you have stored in the Photos app. Open a photo, click the "Edit" icon, then select the new "AI" icon. You can add a prompt, but depending on the photo, there is only so much you can do with it. If a face is detected, then you can only change the background of the image and it won't mess with people's faces. ### Live Captions While Windows 11 already offers real-time Live Captions on "normal" (non-CoPilot+ PCs), the dedicated NPU adds the ability to translate these captions in real-time. This can be accessed by pressing the Windows + CTRL + L keys and downloading a language file. I fired up a Spanish YouTube video and was impressed with the real-time translation to English, although it was all one long paragraph (no speaker differentiation). The process does appear to be very efficient, with the NPU averaging between 3-4% utilization while the feature was actively translating Spanish to English. It's also nice that you don't need to specify the source language; only the language you want it to be translated into needs to be set. Unfortunately, there is no dedicated "Translate" app like on your phone, although you could use the Sound Recorder app to record someone speaking, then play it back to get the translation. ### Windows Studio Effects There are some AI-powered effects that you can add to the camera for your video calls: - Standard Blur: This provides an unnaturally blurred background as you've probably seen on your "regular" PC. - Portrait Blur: The blur effect is not as pronounced and appears more like a natural bokeh effect from a DSLR camera. I was most impressed by this effect. - Portrait Light: Brightens your face as if a ring light is in front of you. - Creative Filters Illustrated, Animated, and Watercolor: Less practical as it makes you look like a cartoon. - Eye Contact: Makes your eyes appear so that it appears you're looking directly at the camera, when in reality you're looking at the screen. - Automatic Framing: The wide-angle camera lens zooms in on you and follows you around as you shift to the left or right. ### My Wishlist for Local AI After seeing Apple's implementation of AI throughout iOS and macOS, I wish there were some more offline AI features available on the Surface Pro, such as summarizing incoming emails, creating summary transcripts of meetings, or text generation tools throughout the operating system. To be fair, some of these features are available through Microsoft 365 Copilot, which is a separate subscription service. Also, Microsoft does make their regular Copilot chat assistant available for free and it is only a button press away (as long as you have an internet connection) and perhaps more local AI features will be coming in the future. ## Performance The reviewed configuration of Microsoft's 11th generation of the Surface Pro features a Snapdragon X Plus processor, an ample 16GB of RAM, and a roomy 512GB of storage. The Snapdragon processor seems to provide very good performance, as Edge and Office applications open almost instantly, and web pages render just as fast. The 16GB of RAM is a good amount for Windows 11, and it allows me to run multiple applications and have multiple browser tabs open at the same time with only the occasional stutter. The 512GB SSD provides ample storage, but only about 416GB was available after installing operating system updates and the offline AI models. The OLED display on this unit is bright, vivid, and a joy to view whether working on a Word document or watching a YouTube video. In fact, I find the screen a tad too bright, even at the dimmest setting, when working late at night. Thankfully, Windows has implemented dark mode! The speakers on this unit are also surprisingly good. Not as good as many Bluetooth speakers, but better than I was expecting for a tablet's built-in speaker system. ## Battery Life The Surface Pro's AMD architecture does indeed appear to be energy efficient. After about an hour of video watching, general web surfing and some AI image creation, I found the battery decreases about 10-12%. I don't know about 14 hours of video playback, but there seems to be enough power to at least get you through the work day. It comes with a proprietary Surface charging brick and cord, but I found the Surface is able to charge with a standard USB-C charger as low as 30 watts. ## Summary Like previous generations, the 11th generation of the Microsoft Surface Pro 11th generation has a great design complemented by great performance. The addition of new local AI features like image generation, image enhancement, studio camera effects and live translations is definitely cool, and I hope they expand the local AI feature to more areas like text generation and proofreading.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Snapdragon x plus processor
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Very good for a Surface. Ai is ok. Updates help

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overview: You will probably love this new Microsoft Surface Pro Snapdragon X Plus with Copilot+ and the many tweaks that make this new Surface impressive. Most Windows apps were optimized to run for this new chip and workflow is very good. The Copilot+ suite of AI assistants at this early stage might still have room for improvement. Some of the AI works as intended and is fun to use, but not everything seems to work as easily as preview demo videos showed. It is definitely a quick PC that sips power and can be left on most of the time for quick and easy use all day long, much like you do with a cell phone. Yet, if you prefer apps and programs far from the Microsoft ecosystem, you might have a few growing pains running non-native apps in emulation mode. And most gaming at this early release date will not install through the on board services. Surface tablets were not usually considered for gaming anyways, but there could be hope for it someday soon. Copilot+: The demo videos I saw were very impressive. Sadly, maybe a few features are not fully at peak Ai readiness. Or are for a different type user other than myself. Camera: Only tried the camera briefly as I do not use tablet cameras much. Studio effects for Automatic Framing and Blur are the only beneficial features I thought worked well enough to use. The creative filters were too odd looking for me to use in the current state. Restyle: Editing photos with Restyle (any photo you load into image viewer and select edit option) is a fun tool with several art styles, or make one up, works well for decent edits to bizarre creations. This one works. Chat: The likely hero of Copilot+ in the long run. Chat collaborator seems to work pretty good and answers quickly and can be paired with a few plugins like Instacart and Kayak. It will also help create images in partnership with the DALL.E 3 Designer. The feature of Ai many, myself included, like to use to create fun pictures from text prompts. Image Creator/Cocreator: It is when I tried the Cocreator in Paint. Maybe I can not draw well enough or it does not know what my text description means. Every art project ends up a complete mess with very few of the elements described or drawn rendering correctly. Then there is the version of Image Creator also in Paint. Seems to be a pay to play feature as it shows I have zero coins and does not work to create anything. Everything with Ai is still in the early learning phases and daily there might be improvements pushed out that can make programs and features better. Today, certain features might not be as easy for users to implement as demo videos have made it seem. Surface Copilot+ improvements I like so far: Qualcomm Snapdragon Plus chip looks to have great potential if everyone gets on board and builds software and drivers for it. Windows tasks are a bit quicker than previous models. Now with a minimum of 16GB RAM helping multitasking abilities. Tip: buy the most RAM you can, since these are not user upgradable short of the SSD. Although, Microsoft has made this new Surface somewhat repairable should things need service down the road as noted online by i-fixit, thank you. Also new, and very welcomed addition this model series is the settings shortcuts on the far right side of the taskbar where battery level is (similar to settings drop down on Android phone). Also very happy with letting the unit go to sleep after 3 min. Then being able to anytime just pick the tablet up and it near instantly wake up and not have lost 5-10% of the battery because you did not fully shut down the PC. Much like a cell phone for battery life, you never turn those off, it sips power in standby/sleep. Wi-Fi 7 for the future of blazing internet speeds. And finally, this is the first tablet that Windows hello worked in portrait orientation, for me. Literally pick up the tab at almost any angle at it unlocks if the camera sees me. Maybe it worked before, and just didn't like me. Hardware unchanged in the base models: The screen and audio appear to be the same as previous model, good visuals and loud speakers. No Atmos just stereo. Kickstand is excellent on desk, still rough on the lap. Magnetic charger and USB-C ports are also unchanged for the most part. Charger is plenty long and flexible. My series 9 keyboard/pen can be carried over, but the pen needs to be paired/synced to work. Just no Copilot specific key like on the new updated keyboard. Tip: watch for those Best Buy combo deals where you can often get the keyboard and/or pen cheaper than when purchased separately. Sadly the SD card slot is still gone, not sure why it was ever removed. Gaming, First off, I don't think Microsoft ever claimed any gaming specs for Surface Pro tablets that I am aware of. Again it was demo videos, this time of the Snapdragon chip that gives us hope that maybe someday a Surface can play some current top titles. This Surface will play time waster games found in the app drawer or Edge tab (puzzles, card games or candy busters). I had no luck getting a larger game in Game Pass, Microsoft store or Xbox to install (did not want/try cloud gaming). Not even Minecraft would install! Games I own, clicking install, nothing happens. Besides, anything recent might need the Elite chip or better compatibility. Will try again later to see if support becomes available. Microsoft may leave this disabled to protect the Surface internals from issues games might cause, speculation on my part. Just know many games do not install.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Snapdragon x plus processor
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Microsoft - Surface Pro - Copilot+ PC - 13”

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve really been looking forward to testing out the new Surface gear from Microsoft this year. Microsoft's new Surface Pro 11 with Snapdragon X Plus boasts a familiar design but promises a leap forward with its Copilot+ PC standard. Unlike previous ARM attempts, this Surface Pro features a Qualcomm Snapdragon chip with an NPU for on-device AI tasks. This translates to exceptional battery life and performance that are supposed to rival high-end processors. Here is how it went: —Unboxing, Initial Impressions, Setup— Despite the familiar matte black design (identical to the prior generation), the Surface Pro 11 Copilot+PC impressed me with its snappy performance from the moment I booted it up. After a quick setup process which downloaded the new Copilot features, the vivid display and smooth UI navigation hinted at the power of the Snapdragon X Plus chip. It was a frustration-free experience that left me eager to explore more. —Applications on ARM— While the Surface Pro 11 comes pre-loaded with some essential ARM64 Microsoft apps (OneDrive, Office, Teams), compatibility can be a hurdle for us early adopters. Many popular applications, like Adobe and Google Drive, lack native ARM64 versions. However, Microsoft's emulation works surprisingly well for most x86 and x64 apps, with only specific tools requiring a true ARM64 version (Like Google Drive and many VPN apps). The good news is, with more ARM64 devices hitting the market, developers are likely to prioritize native ARM64 support soon. This, combined with Microsoft's push for wider adoption by other manufacturers, should solve the compatibility issue in the long run. For most users, these shortcomings won’t be an issue. Third party apps I’ve installed and confirmed ARM64 support: Google Chrome VLC (via nightly build) 1 Password (via beta insider build) Netflix Hulu Geekbench 6 Powertoys (preview) Package Tracker Spotify —Performance— The Snapdragon X Plus holds its own against the top-of-the-line i9 desktop CPU. While the i9 beats out the Snapdragon in single-core performance (2440 vs 3134) and multi-core (12626 vs 20507), the Snapdragon's efficiency shines. It delivers similar single-core performance with far better battery life (12 hours vs 30-60 minutes). Even with half the cores, the Snapdragon keeps up in multi-core, exhibiting impressive processing power for a mobile chip. I was able to achieve 6 hours of work with 48% battery remaining, a vast improvement over previous laptops. Overall, the Snapdragon X Plus offers impressive performance with outstanding battery life. —Copilot+PC Features— Microsoft's Copilot integration with Copilot+PCs offers intriguing features, but most are in their early stages. Paint's AI enhancements like Cocreate and Image Creator sound innovative, but their accuracy and usefulness are currently limited. They might be fun to experiment with, but for practical purposes, they're not mature yet. I asked Cocreator to assist me with drawing “a grandfather clock positioned in the middle of a modern living room surrounded by glass walls with trees visible outside.” What I got, was incomplete (see attached screenshots). Video conferencing features are more promising. Background removal, live captions, and language translation are genuinely helpful additions, especially for remote work. Copilot integration with Office holds potential for improved grammar, document writing, and creative assistance. However, its effectiveness remains to be seen. Overall, Copilot features are a work in progress. While not a selling point yet, they offer a glimpse into future possibilities. As these features mature and integrate with everyday apps, their use case will increase significantly. —Conclusion— The Surface Pro 11 Copilot+PC is a great leap forward in processing power and battery life, thanks to the new Snapdragon X Plus chip. However, the lack of a bundled keyboard and some limitations with Copilot features and ARM64 app compatibility make the overall value proposition a bit questionable, especially considering the high price point. Despite these drawbacks, Microsoft's innovation is commendable, and future advancements in Copilot and ARM64 compatibility have the potential to make this device a clear winner.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fast, Powerful and Helpful.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need plus AI-based features that amp up how you work and play. This Copilot+PC Surface Pro Tablet is fast, slim, lasts longer on a charge and helps you get stuff done more quickly and easily. Highlights: * Fast! * Relatively light. * Sleek all-metal chassis with great build quality. * Great battery life. * Includes magnetic (proprietary) 35W charger. * Charging via USB-C also works. * Integrated Copilot features are useful and have potential. * Live Caption is amazing! Room for Improvement: * Copilot’s integrations into Windows still feel a tad disjointed. * Windows still isn’t completely easy to use with Touch. Setup: Windows continues to get easier to set up. Plug in the provided 35W AC adapter to the wall and the magnetic slot on the side of the tablet to charge it up. Power it on and run through the initial Windows setup which is not short, but at least it’s easy to progress through and shows informative stuff while you wait. The AC adapter has a permanently attached cable that goes to the tablet and a removable cable that goes to the wall so you can substitute it for a different one if you’re traveling to a foreign country. There’s no cable management but it’s a relatively small AC adapter. Once completed and you’re at the Windows desktop, you can start to use it right away or begin customizations and installing your favorite apps. I use both Windows and Apple for work and all of my work is done either via a web browser or in apps that are available for both Windows and MacOS. I started off by installing all of my core apps like Figma, Slack, Office365, Snagit and 1Password. Everything I needed installed quickly and ran smoothly. I’m even using Edge instead of Chrome to check it out. Usage: There are three aspects of this Copilot+ Surface Pro Tablet I’ll cover; the hardware, Windows 11 and the new Copilot+ features accelerated by this new hardware and Windows 11. This Surface Pro Tablet is fast, thin, has great battery life, so far runs everything I need and is built really well. It takes the standard Surface Tablet formula and refines it further. The display has rounded corners that add some flair and the touchscreen is responsive to both fingers and the optional Surface Slim Pen. The kickstand is sturdy and allows for a variety of support angles. The LCD screen is bright and crisp with a high resolution and great viewing angles. There is the proprietary Surface Connect port where the provided AC charger connects as well as two USB-C ports that support USB4, Thunderbolt 4 and DisplayPort 1.4a. You can even leave the AC adapter at home and charge from one of the USB-C ports if you have a big enough USB power brick (35W min). This tablet is thin and feels substantially built but isn’t too heavy. The 13” LCD screen is just short of 4k resolution at 2880x1920 (267 dpi). The Quad-HD (1440p) front-facing camera is great for video calls and the 10MP rear-facing camera is actually pretty good, too. The built-in 2W Atmos speakers are surprisingly loud and clear and with support for BTLE Audio, you can connect just about any Bluetooth speakers or headsets when needed. If you’re working in a private environment, the dual microphones with voice focus work great for voice and video calls without the need to connect headphones or a headset. Windows 11 running on this new Snapdragon X Plus chipset feels fast and fluid. So far, I’ve noticed no heat or noise while running my suite of work apps. Windows has come a long way to being “finger-friendly”, and while I enjoy using touch to navigate occasionally rather than a trackpad or mouse, there’s still a lot within Windows that is hard to do with a finger. For that, the optional Surface Slim Pen works well. There is nowhere to leave the pen when you’re not actively using it, but it works great for writing on the screen or doing stuff where more precision is needed than your fingers can provide. Copilot+ is a suite of AI-based integrations to help you through your work day or home computing adventures. The most obvious and useful is a new Copilot “app” that is launched from the Windows Taskbar but also has a dedicated button on the optional keyboard. This opens a window with two main functions; Copilot and Notebook. Copilot is similar to the chatbots that you might have tried on other systems. You type or verbalize your question and it compiles an AI-summarized response. It’s nice that there are citations and references to the data sources used for the response so you can research further and read the original information that was used to compile the summary. You can also rate the summary, copy the text to put it elsewhere, have it read aloud or download it. Conversations are threaded in that you can build on the last question and answer without repeating yourself. If you’re done with that rabbit hole, just tap the “new topic” button to start a conversation on a different topic. You can even upload a photo or use the built-in cameras to take a photo as the source for the question. When generating the answer to your question, the response appears on screen almost as if you’re watching someone else type the answer live…. I’m not sure I like that versus just showing the answer, but it’s not a huge distraction as the responses seem to be accurate, fast and appropriate. The Notebook aspect of Copilot lets you use the AI to create new content based on the idea that you provide. For example, I wrote “A poem about squid” and the AI came back with iambic pentameter about the ocean creature. Fun. Again, you can type or use a photo as the idea and let the AI create something new from that. It can also translate into just about any language using spoken or typed content on either end. The standalone Copilot app is fun, helpful and handy. Some other AI-based features of this Copilot+ Surface Pro Tablet are integrated into standard Windows apps such as the Edge web browser, Paint, the built-in Camera, and others. For example, in the Edge browser, there is a Copilot icon that opens the same Copilot features in a sidebar in the browser window. Here, the two tabs are called “Chat” and “Compose” versus “Copilot” and “Notebook” but they essentially do the same things. There’s a handy “Generate page summary” button that takes the contents of the web page being shown and summarizes it for you. Another fun thing it can do is generate questions to investigate based on content in the web page. You can still upload an image to use as the source of a query or take a new photo with the built-in cameras, but when accessed from within Edge, you can also easily take and include a screenshot as the source. In Paint, you can describe the image you want to create and have Copilot make an image to match your vision. This is powered by DALL-E and as of the time I write this review, this feature is in Preview and only allows 50 uses. Perhaps this will change later? Another AI-based feature in Paint is “Cocreator” which takes the image you start drawing and embellishes it to create something more professional or in a different artistic style. The Snipping Tool for screenshots has a few new tricks. It can quickly find text in a screenshot to be copied elsewhere as text (OCR). It can also detect phone numbers and email addresses in the image and redact them so that information is hidden in the resulting image that is shared. When on a video call, the live caption feature will add real-time automatic subtitles for every word spoken in any of 40+ languages. Have a video chat with people who speak different languages but never miss a beat! The camera has some cool effects, too. Automatically zoom and focus on where you are in the frame, adjust your eyes so they appear to be looking at the camera even though you’re really looking at the screen below it, change or blur the background or apply filters to your appearance - all live in the moment. Even with all of this new AI goodness sprinkled throughout, this Copilot+ Surface Pro Tablet isn’t slowing down or heating up, and the battery is still chugging along. Overall: The Surface line of laptops and tablets has always been a great example of how great a Windows PC can be. These Copilot+ versions are faster, buttery smooth, last longer on a charge and get more done more easily. They take everything you need in a Windows PC and add in some AI smarts to tie things together better and be more creative. If a Windows PC is what you need, these Copilot+ PCs will exceed your expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Snapdragon x plus processor
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A future proof tablet!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's important to ask yourself what you are looking for in a tablet. What are you looking to get out of it? I think sometimes the use case you will find is better suited for a laptop or vice versa, maybe your use case does indeed justify a tablet. This is important to establish because it will correctly set your expectations for the device. For me, I wanted something ultra portable that I could do some non intensive tasking with such as browsing the web, shopping, checking email but also something I could do some post processing of photos on and some light video editing. I don't expect to game or do any sort of heavy production that a performance desktop or laptop would be more suited for. I also wanted to dive into the world of AI and I feel these new devices sporting the new NPUs would be perfect for this. Specs Up Front: Processor: Qualcomm Snapdragon X Plus - 10 cores Neural Processing Unit (NPU): Qualcomm Hexagon - 45 trillion operations per second Graphics: Qualcomm Adreno GPU Memory: 16GB LPDDR5x RAM Storage: 512GB Gen4 SSD Display: 13-inch LCD PixelSense Flow display Operating System: Windows 11 I/O: 2x USB-C/ USB4 supporting: -Charging -Data transfer -DisplayPort 1.4a -Surface Thunderbolt 4 Dock and other accessories Surface Pro Keyboard port Surface Connect port with fast charge support Connectivity: Wi-Fi 7, Bluetooth v5.4 Audio: 2W stereo speakers with Dolby Atmos Dual Studio Mics with voice focus Battery Life: Approximately 14 hours of video playback Weight: 1.04 lbs Dimensions: 11.3 x 8.2 x 0.37 inches Build Quality: I appreciate the design and craftsmanship Microsoft put into the Surface Pro 11. This is my first tablet style Surface so I wasn't entirely sure what to expect but I’m impressed with the quality materials and simple design. The power button and volume button location is convenient and well placed as are the two usb-c ports and the power port. The webcam is perfectly placed in the center of the device making great for video conferences. I also appreciate the rounded edges which makes the tablet more comfortable to use and hold. I also want to mention that upgrading the SSD storage in this device is easy as you can access it directly from the rear of the device without having to disassemble the device to get to it. This is a fantastic feature. Setup: Setup includes your typical Microsoft Windows software setup guiding you through everything you need to setup and establish your Microsoft account on your new device. Very straightforward and easy to accomplish with minimal effort. I did my Microsoft updates immediately following the setup as I always do with my systems. Features: Along with the hardware features I listed above, are some included AI features with CoPilot+. The “Neural Processing Unit (NPU)” is the new hardware built into the tablet that allows us to take advantage of these new AI features and processes them on-device. This allows greater security by keeping this data local as well as allows for faster processing for AI. I have used Live Captions and Cocreator and although these both are still new, they are very powerful. Live Captions has the ability to caption other languages, in real time, and translate them to English. I tested Live Captions in several different scenarios, playing foreign movies off youtube, as well as other video sources. I didn't feel that it was able to keep up very well with the foreign language when I tested it. It definitely a neat concept but in my testing, so far, it falls short of being impressive. Cocreator is neat and I definitely feel like it will improve over time. I tested Cocreator with several different hand drawn images in MS Paint and was pretty impressed when I described my drawing and adjusted the creativity slider to achieve different levels of effects. This is really neat to play around with but I’m not sure there is a specific use case I have for it at this time. Maybe in the future I can find a reason to use it but right now, I think at least for me, it's just something fun to play around with. CoPilot itself from a conversation based AI assistant is a nice feature for any operating system and I see myself using it more and more for different things even if its just to look something up really quick. I used to use search engines but I feel like I get pretty good results from using the AI assistant. I can see these features only growing to provide additional features and benefits for us in the future. I asked myself the question, would I purchase this just for the AI features it includes? But I don't feel that is a practical question to ask. I feel like this is a great device for my use case with the added benefit and future proof of having the ability to take advantage of these features, even if they aren't something I need or currently use today. Performance: I was somewhat apprehensive about the Snapdragon ARM architecture but I honestly have not had any performance issues at all with the Surface Pro. It is very fast and the battery life is excellent. I can heavily use it for hours without having to recharge it and when I do need to recharge it, it seems to charge pretty quickly. I didn't start a timer to determine exactly how much time the battery lasted from 100% to 0% nor did I time how long the device took to charge so I have no real data numbers but for someone who DOES pay attention to these details, I am happy with both. I did notice when I was working with Cocreator that the images took some time to display. I think this may be a software delay as it has its own processor (the NPU) for these tasks. Like I mentioned above, the AI features are still in their infancy and will grow and become better and faster in time. But this is truly an awesome piece of technology and I look forward to watching the updates and rollouts in the future. I also want to state that this has one of the best looking LCD panels I’ve seen on a tablet and the 120Hz refresh rate makes it very enjoyable to use. The peak brightness is also perfect for me. The speakers are also fantastic on this device. Everything sounds fantastic and the volume goes up pretty high. The sound quality and the speaker placement is really good. I've had other devices in the past that really didn't sound good and it's a big deal if you are using your device for anything dealing with audio and video so I'm very happy the speakers are so good on this tablet. Overall Impressions: I love it! It has become my daily driver from a tablet perspective. I feel like I can do more with this tablet than I can my Android or IOS tablets because it's running Windows 11 and many applications are not as fully featured on Android/IOS as they are on a Windows system. They are getting there but I really feel more comfortable using those applications on this tablet. With the beautiful screen, excellent audio, fast processor, AI features, and perfect size for portability, this makes a perfect tablet for my use. I'm very impressed with the battery life as well.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Microsoft Surface Pro 11 Copilot+ PC

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Microsoft Surface, I had a pro edition a few years ago that I really loved and now that they have integrated AI via Copilot+, I felt it was time to try this new one. I still love the Surface Pro PC concept with Tablet screen and attachable keyboard with Pen. This is a 13inch unit with 16GB of Memory and a 512GB of storage. This is as much as most medium/high range laptops, yet this is less than 2lbs in weight and only .37 inches thick. That is impressive. The Surface Slim pen and keyboard are awesome, they feel much more tightly integrated than any other tablet/keyboard combo I have used. It truly is comfortable either on your lap, on a desk or just sitting beside you on the sofa. It is so comfortably usable. Face recognition works great for me as well. As for the basics, the new Surface Pro 11 is fast, with its Snapdragon XP Plus processor and NPU for AI, it is smooth and quick for me as I go between MS Word, MS Excel, Paint and over 10 different tabs in both Firefox and Edge. There is another Surface Pro 11 with the Snapdragon X Elite with OLED display that is available, but this one is powerful and beautiful enough for me with a 2880x1920 QHD display. Now, what differentiates this new round of Surface Pro is the inclusion of Microsoft’s implementation of AI/ChatGPT like capability called Copilot+. If you have ever used ChatGPT or similar you will be familiar with the usage of “prompts”. It can be as simple as just asking questions but so much more powerful. you can now get information, analysis and creation all together from Copilot+. There is a dedicated Copilot+ button on the keyboard which when pressed brings up the Copilot window. From there, you can just chat with it and ask questions, create and analyze. For example, you can select the Notebook, I then asked Copilot this: “In the role of an IT Cloud Leader, write me a job description for a Cloud Migration Specialist”. I have added a pic of this in my pics but literally within 3 seconds, it produced a very accurate job description for this type of role. I was very impressed. Moreover, you can choose to export the output to Word, PDF or text. Just think of the possibilities for this! I asked Copilot to create a 4month old birthday card for my new granddaughter and uploaded it a picture of my son, his wife and my new granddaughter while they were in a small kiddie pool. Copilot took the picture, created an drawing/image mimicking the 3 of them in the pool, down to the red hair of my daughter in law! It was amazing! I was also able to ask Copilot to “summarize” a web link that I posted. It wrote me a great summary of the contents. I am really excited for this as I frequently explore complex software and cloud services sites and this will allow me to quickly summarize the content and not waste time when I don’t see value in the content but have to read to the end to make that determination. Next, I asked Copilot Designer to create a picture. I said, “Chocolate Labrador running in a field”. It took about 3 or so seconds and produced 4 options, all beautiful! Now, they all were showing the dog in fields of sunflowers. lol, but they do remind you that AI is not perfect and you will have to tweak and adjust as needed. I then went into MS Paint. Now, I am not an overly creative person, but this is where Copilot can even make someone like me creative. I used Cocreator in Paint to start to draw a puppy but then in the cocreator window, you then tell it what you are trying to draw. Copilot analyzes what you are trying to draw against what you are telling it you are trying to draw and it then creates a polished version of what you think you wanted. You can then choose to select it and bring it into your canvas you’re currently working on. What is so amazingly cool about this is, if you are not a creative person, you now have a wealth of tools available to you to learn, grow and improve your creativity! If you are already a very creative person, you can take what you already know and be even more amazing with the content you create. It really is revolutionary, and the way Microsoft integrates this into their apps and Windows 11 is so very useful for so many. Overall, there is much to love about this device. I am still not a huge fan of the magnetic charging cable and block. The USB-C will work to charge so I am not sure why they just didn’t go with that and ditch the other. It does charge fast and overall battery life lasts me fine all day. The size, the weight, flexibility of this Microsoft Surface is compelling enough to make this my everyday device. The added AI capabilities with Copilot+ just provide an intelligent “icing” on top of a wonderful cake! The coolest part is with every use of Copilot+, it starts to make you think about all the things you can ask and do with it. I would highly recommend this to anyone! It is great and will continue to improve the technology but more importantly it will continue to improve my capabilities!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great hardware, hindered by Windows desktop focus

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Solid build quality Barely drains battery while asleep Silent during normal usage Fast Can still run legacy programs Good speakers SSD easily upgradable Repairability greatly improved Slightly rounded edges more comfortable Sturdy kickstand stays where it is placed Includes Wi-Fi 7 Two USB-C ports No So Great Several AI features advertised require a subscription Windows sending data to Microsoft by default Increased bloatware built into Windows Windows increasing advertising App store still limited Apps have limited touch optimization Limited usability without keyboard cover At first glance looks identical to is predecessor. The only outward difference is the edges have a slight curve compared to previous models. This makes it feel more comfortable in the hand. It has some weight to it but feels solid and well-built with no hint of flex. The SSD is upgradable via a cover held on magnetically and according to iFixit, repairability has been greatly improved. The original magnetic charger is still featured and still a bit finicky to connect with weak magnets. USB charging is also supported. Setup 6/10 Each time Microsoft makes an improvement to Windows they seem to add a change that takes a step backwards. Setup is the familiar Windows setup but now it is even harder to set up with a local account, OneDrive is automatically enabled, and the base Office Suite is installed by default. Also, during setup Windows Updates are required to be installed before you can even start using the device. Taking a sleek new Surface out of the box only to be stuck waiting 30 minutes for Windows Updates is a bit of a letdown. Once you are in you are greeted with preinstalled third-party apps you did not choose. It would be better if the system just did something like open the Windows Store on first login so people could see and choose what they wanted to install instead. Maybe even have a welcome page on the store that displayed options for essential apps to help without installing first. General Hardware 8/10 As a 2-in-1, the Surface hardware is very nice and does a good job of being a good laptop and tablet but not outstanding for either. As a laptop the kickstand is too sharp for extended use on your lap as it digs into your legs. As a tablet it feels more comfortable to use the kickstand and watch videos versus holding in portrait mode as a reading device. Desktop or docked is best as it feels as good as seamless as desktop computer. Speakers 9/10 It’s surprising how capable the speakers are with everything crammed it this chassis. Coming from an older Surface, the speakers in the Surface Pro 11 are not only much louder but far more capable with more range. They are still limited in bass but still do surprisingly well for the size. Of course, music would sound better on discrete speakers or headphones the built in ones are nice for casual movie or music sessions. Voices are produced with good depth making them easier to understand than tablets years ago where voices were thin and hollow. Cameras 6/10 Camera quality in tablets has improved greatly in the past few years. Since Qualcomm processors were originally built for mobile, they have dedicated camera processing, and it shows. The quality is very good with minimal noise and decent dynamic range. No surprise it doesn’t compete with high end dedicated cameras but it a marked improvement from older webcams and nearly as good as modern smartphones. Using the AI features for automatic tracking or background blur is similar to previous webcams but without any lag. Battery Life 9/10 This is where having the Qualcomm processor really shows. Previous generations of Surface had decent battery life when doing basic work but still didn’t last long. Once you start to push them the fans would ramp up, the tablet would start to heat up, and the battery would drop fast. While the Surface Pro 11 won’t win any awards for the longest battery life, it is still vastly improved and removes a lot of anxiety of running out of battery. Of course, what you have installed and running in the background makes a difference but overall, it has been easy to get a full day of casual usage out of the battery. Furthermore, performance doesn’t feel any difference regardless of whether it is plugged in or not. The larger difference is noticed based on the performance profile you choose. While you can still definitely burn through the battery quickly leaving open heavy apps running the background, battery life is significantly better. Where this shows through the most is in standby time. Previously Windows devices, including an older Surface Pro, would lose half their battery or more overnight on standby if not turned off, the Surface Pro 11 can just go to sleep and when you wake it up the next morning you might have lost 1 or 2% battery. With the Surface Pro 11 you can just put it to sleep, and odds are when you come back in a few hours or a day or even two you will still a good amount of battery life waiting to be used. No more opening your bag to a hot laptop and a dead battery. Legacy X86 apps that run in the background will eat through your battery faster but still better than in the past. Hopefully further optimization for non-native apps will improve this in the future. Adjusting to battery life takes some time as normally seeing 34% battery life on an old Windows device would have you looking for your charger. On this Surface you can check back after 20 minutes of use and only dropped from 34% to 32%. There have been times where this Surface has gone over 2 days without needing a charge with sporadic use. Performance 9/10 While running a full operating system it mostly runs as snappy as a tablet with a lightweight mobile OS. Native apps feel fluid with no perceived loss in performance. On some legacy X86 apps you can occasionally feel more of the translation happening, but it mostly seems to occur on install or launch where times are slightly longer. Once things are up and running for the translation process for non Arm apps feels transparent and doesn’t present a problem unlike the old Windows RT days. In fact, even installing legacy keyboard and mouse drivers went off without a hitch. A bonus is that even though it has fans, they have been inaudible if they have even been on. Also, the case has only felt barely warm to the touch. So far, the only issue encountered was Apple Music. The Windows Store won’t install because it says it is not compatible with the processor which is strange that the only error has occurred with a modern app and not a legacy one. For a first generation of a new series of Arm processors for Windows the transition feels far smoother like they got it right this time. It doesn’t feel like a compromise this time but an upgrade. Software usage 5/10 As a fan of Windows, it is hard to see Microsoft seem like they are going to hit a home run and then miss. The core of Windows is still the same old Windows, but Microsoft really needs to decide how committed they are to convertibles from a software perspective. This, more than anything else, brings down the Surface and other Windows convertibles. While adding new features to Windows, the touch experience on Windows still feels stagnant and a missed opportunity. They made small changes to increase the size of some touch targets, but it would be nice to see them bring some of the touch features of Windows 8 to Windows 11 in a thoughtful manner. An example would be offering swipe gestures in tablet mode. Another example is “New’ Outlook. By default, when opening Outlook when using it as a tablet, buttons are small and crowed and controls are nested in a way that works best with a mouse. There are no gestures to browse emails and each line is small. Deleting or archiving an email takes multiple presses. Another example is sometimes the onscreen keyboard. Sometimes it would not launch, launch completely white until restart, or close in the middle of typing. Microsoft also needs to tone down their advertising, specifically within the OS. By default, Windows now shows you ads for Office and OneDrive on setup, then third-party ads in the start menu, then pushing more ads within the sidebar. This is all by default. It would be better if Microsoft would just send an email showing what was offered or put a page in app store. It feels like Windows is becoming more of an advertising platform than an OS. At the very least these should be opt in features, not opt out. AI Features 6/10 Right now, the AI features feel incomplete. Understanding the differences is confusing. The AI camera effects are nice but with many returning to the office, video meetings have reduced the need. Live translation but I don’t know anyone to try live translation on and unfortunately don’t have access to the summary tools. The main AI tools that have are useful are for editing photos. With Windows Photos you can retouch photos, remove and replace backgrounds, smart erase. With Paint you can sketch a basic design and use Cocreator to help you enhance your design. Cocreator and Image Creator are still in the early stages, so results are inconsistent. There are other AI tools that Microsoft shows you can use to summarize documents and write things for you, but they don’t explain well those are in a different product called Copilot Pro that is an additional subscription beyond Office 365. With the integrated NPU it would have been nice if Microsoft included those without a subscription. Final Thoughts The Surface Pro 11 on the hardware side is a solid device. Microsoft needs to work on having a clear and concise path for where they are taking Windows with regards to advertising as well as tablet controls. Hopefully some of the subscription features will trickle down to be included with Windows as they seem compelling. That said, if you are looking for a quality Windows 2-in-1 device the Surface Pro 11 is a solid option, and the Arm chip is a gamechanger.

    I would recommend this to a friend
  • Pros mentioned:
    Display
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Next Level Computing in a portable machine

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Microsoft Surface Pro with Co-pilot for a few days now and can say overall this is an excellent machine. Setup was quick and easy and had no issues whatsoever. As for the interface, it is pretty much the same as your desktop computer with the exception of the touch screen so for those who are proficient in Windows on a desktop should have little to no issue with the surface. Touchscreen works great but I personally prefer to use the pen for it as I feel it is a bit more accurate. I didn’t have an issue using my fingers but to be honest, I didn’t want to dirty up the screen even though that it wasn’t too much of an issue when I did. As for the features, I really find myself using Co-Pilot a lot. While I am pretty fast when it comes to typing, I find that the listening feature works really well. One issue I always have due to my heavy Brooklyn accent is speech to text. Most platforms never get it right. But this machine and Co-Pilot have not failed me yet. It has accurately dictated everything I have said to it. The response does come back at first as if someone is typing it out but once done, it reads the response back in a very clear human like voice. It is almost like you are speaking to a person at times and has been really excellent. One feature that I have not yet figured out is creator in paint. It says it is a preview and shows a credit count on the bottom. From what I have read, you are supposed to sign up for it and will get 50 credits. I have not been able to figure out where to sign up as I have no join button. I will have to keep trying but I do feel this should be pretty straightforward. Co-creator is interesting and I have found it to be hit or miss. Not sure if it because my drawing ability is that bad or if it is because I am requesting too much. This is something I think may be on me because when I ask for something simple, it creates amazing renderings. As for this machine being used daily, most definitely will be my daily workhorse. Battery life is amazing. While I have not spent hours watching videos on it, I can say I have spent hours on it being productive. Everything from school papers to photo editing. Not one hiccup yet. It has handled all my applications with no issue, something I was not sure it would be able to do but it proved me wrong and I will say this machine packs a lot of processing power. I am very impressed with what it can handle. Speakers are another great feature. Sound is crystal clear and very loud. Perfect for all audio needs. And the display is very bright and clear. Display was even very clear in direct sunlight which is excellent for anyone who chooses to use it outdoors. Size is great and perfect for those who need something to throw in the backpack to get up and go. This is an all around powerful tool which can handle all your needs whether it be entertainment or production. I’m extremely happy and love this Surface pro.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Entry into AI Computing

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some real advantages and a few disadvantages to this Surface Pro 11. You get the portability and long battery life of a tablet with the processing power of a laptop. Beyond this you get the cutting edge AI capabilities offered by Microsoft and possible AI applications that are just being released. But you also have to worry about possible compatibility issues due to the ARM64 architecture used in the Surface Pro especially if you are a gamer. Most programs are written to run on the older x64 architecture but more programs are now being written to run the Windows-on-Arm (ARM64) natively. Those that are not native to ARM64 use Microsoft’s emulation software to operate but this is not the preferred approach. Overall this Surface Pro 11 matched with the Surface Pro keyboard provides an opening into the AI computing world and the ARM64 architecture. How significant this Surface Pro is over other Windows x64 capable devices will be determined as more AI apps are released and more apps become ARM64 compatible. Here are the benefits as I see them: - The new Snapdragon Plus has 10 Cores and scored high in Geekbench testing see below - The display is a touch screen with a resolution of 2880 x 1920 with a 120 hz refresh rate - There are two USB-C ports and a proprietary power port - It comes with 16 gb of DDR 5 memory but this memory also gets used to support video processing and it’s not upgradeable - There is a 512 GB SSD that can be easily upgraded but not necessary for most uses - Front and rear facing cameras for conferencing - Matched with the Surface Pro keyboard it becomes a competitive Windows laptop - Wi-Fi 7 wireless capabilities Here are some counter points as I experienced them: - If you are gamer its best to research your games. Using my Steam library War Thunder and Forza 5 will not play but Humans Fall Flat worked fine. In time I expect more games to be compatible. - The lack of a dedicated GPU means the 16 GB of memory is shared for video and cpu processing and accounts for the poor benchmarking scores for video see below - Not all the popular programs run natively in ARM64 as can be checked in Task Manager Overall Thoughts: The Surface Pro does not come with a keyboard or pen, its more tablet than laptop. After using it though I would highly recommend purchasing the Microsoft Surface Pro keyboard because it really adds to the overall value and use of the Surface Pro. The keyboard magnetically connects to the Surface Pro so you remove it when you want a tablet or install it when you want a laptop. The display and speakers are good and typical of what you get in a laptop in this price range. The kickstand allows you to adjust the viewing angle to your preference. The touch screen is responsive and using the optional Slim Pen 2 enhances the capabilities. The proprietary power plug has a magnetic attachment but it still seems to come undone too easily. I am a fan of CoPilot so having AI capabilities built in makes this even better. So far the only issues I have had are that many of my games are not compatible. I continue to research and monitor which programs work on Windows-on-Arm natively and which are being emulated. So far McAfee, Steam Client, DuckDuckGo and HP Smart are not native to ARM64 and are being emulated but work just fine. You can check this by viewing the Details tab in the Task Manager and looking for x64 vs ARM64. Before I install any new programs I use CoPilot to help research any compatibility issues because the emulation can cause problems. I have also used CoPilot to give me a list of the best AI programs to explore based upon my interest and I am just starting to look into those. Setup and Testing: Once I charged the Surface Pro and attached the Surface Pro keyboard I updated all the software and set the System power setting to Performance. I then ran it through several benchmark test including Geekbench 6 and 3DMark. The Geekbench scores were comparable to laptops that I own with Intel i7 and AMD R9 processors so this has great computing power. But without a dedicated GPU the video scores were quite low. For 3DMark I tested using the new Steel Nomad Light which is geared towards Windows-on-ARM laptops. Because this software is so new it does not give fps scores for various games yet. Geekbench 6 Single Core = 2453 Multi Core = 13191 Open CL = 19743 Vulcan 23542 3DMARK 3DMARK score for Steel Nomad Light Graphics = 1965 3DMARK Steel Nomad Graphics test = 14.56 fps

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Snapdragon x plus processor

    Rated 4 out of 5 stars

    Best Surface Pro Yet, But It's Not for Everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Surface Pro that I've owned, and it's by far the best. The Snapdragon X Plus Chip has added power, speed and long battery life to this hybrid tablet/laptop that I've not experienced before. I opted for the "Plus" chip instead of the "Elite" Snapdragon chip for this particular device. I'm using the Surface Pro as a portable computer than I carry at work to meetings and on trips. This chip is plenty quick enough for basic tasks like note taking, writing documents/emails, surfing the web and using Copilot for research. The display is crisp and bright. The detachable keyboard is serviceable. The battery life is a marked improvement over earlier Surface Pro versions, lasting an entire work day without a charge. This machine is great for what it is -- a light weight, full operating system packaged in a small form factor for people who need maximum flexibility and portability. But if you're primarily going to be using this as a laptop and you don't need the tablet function much, I'd suggest that you just buy an ultra portable laptop instead. As a tablet, this is not as good as the iPad Pro. And as a laptop, there are comprises, especially with the keyboard, the small trackpad and minimal port selection. I wouldn't characterize this as a workhorse device for power users. If you need a hybrid device with a complete operating system and long battery life, then you should go for this. Otherwise, I'd recommend an ultraportable laptop like the new Lenovo Slim 7x, the new Surface Laptop 7 or the Dell XPS. For what it's worth, I LOVE the Sapphire color.

    I would recommend this to a friend

What experts are saying

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Rating 4.2 out of 5 stars with 11 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about portability, reliability, screen and battery. Editors are less positive about usability and design. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 96/100 = Excellent quality.
  • GizmodoKyle Barr on July 2, 2024

    Microsoft Surface Pro Review: A Laptop With an Identity CrisisMicrosoft's more powerful faux-tablet with Copilot+ PC features has a nice, bright display, though the AI features all remain pointless.

    Full Review
  • The VergeRating, 3.5 out of 5Nathan Edwards 7 on August 2, 2024

    Surface Pro 11 review: tantalizingly close to the dreamSnapdragon X gives it the best combo of speed and battery life Microsoft's ever managed. But app compatibility isn't quite there yet, and the webcam is wild.

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  • Tom's HardwareRating, 4 out of 5Andrew E. Freedman on July 15, 2024

    Microsoft Surface Pro (2024) review: Copilot+ flagship is beautiful, but AI features are shrug-worthyIt's the hardware, not the AI, that makes the new Surface Pro sing.

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  • WIREDChristopher Null on June 24, 2024

    Microsoft Surface Pro 11Th Edition 2024Microsoft's latest 2-in-1 Surface delivers good performance (if you don't play any games) and excellent battery life, but it's way too expensive.

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  • PCWorldRating, 4 out of 5Mark Hachman on June 27, 2024

    Microsoft Surface Pro (2024) review: A tantalizing glimpse of the futureMicrosoft's first Copilot+ tablet, the Surface Pro (2024) 11th Edition, kicks butt while plugged into the wall. But the race for performance can leave battery life and software compatibility wanting.

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  • Laptop MagRating, 3.5 out of 5Claire Tabari on June 27, 2024

    Microsoft Surface Pro (11th Edition) review: Great, but is it $1,949 great?The Surface Pro should be less expensive

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  • T3Rating, 5 out of 5July 13, 2024

    Microsoft Surface Pro 11th Edition review: a Surface slam dunkThe 11th Edition Surface Pro wins not only because of Microsoft's built quality, but Qualcomm's processor finesse

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  • LaptopMedia.comRating, 5 out of 5Nikolay Palaozov on November 17, 2024

    Microsoft Surface Pro 11 review – Laptop Performance in a Tablet BodyThe Microsoft Surface Pro 11 is a premium machine with great build quality, snappy performance, and long battery life. If you want to transform this thing into a full-blown 2-in-1 device, you have to buy the pricey external keyboard. If you need a

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