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  • Front. Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black.
  • Angle. Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black.
  • Left. Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black.
  • Alt View 11. Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black.
  • The image shows a black speaker sitting on a table with a plant nearby. The speaker is described as having a width of 4 inches (102 mm), a height of 5.2 inches (132 mm), and a depth of 5.7 inches (145 mm). Additionally, there is a book on the table, which is titled "Inspired by Nature."
  • Alt View 13. Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black.
  • UNLOCK THE FASTEST INTERNET SPEEDS AVAILABLE The B12 combines the latest generation DOCSIS 3.1 technology with a 2.5 Gbps Ethernet port for true multi-gigabit internet. xfinity Up to 2.5 Gbps COX. Up to 1 Gbps Spectrum Up to 1 Gbps
  • Choosing the Right Cable Modem: 1. DOCSIS 3.1 Compatible: 2. Supports speed plans up to 2.5 Gbps. 3. Approved for Comcast Xfinity, Cox, and Spectrum. 4. Requires cable Internet service. 5. Not compatible with DSL, fiber optic, or satellite services. 6. No built-in WiFi router. 7. No telephone port.
  • Superior Tech That Pays for Itself: Avoid monthly equipment rental fees by owning your cable modem. All while delivering next generation $504 internet performance. $672 $336 $168 1 year 2 years 3 years 4 years

Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black

Model:
B12-30-10
SKU:
11359824
Your price for this item is $149.00
The comparable value price is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 70 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.9 out of 5 stars

  • Performance

    Rating 4.8 out of 5 stars

  • Setup

    Rating 4.9 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 70 reviews

  • Great upgrade from 1 Gbps Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this modem to replace a 7 year old modem that has been disconnecting intermittently (CM1000). With a 1 Gbps speed with Spectrum as service provider I am able to reach up to 1.1 Gbps with this modem. The CM1000 is rated at a 1 Gbps and it went up to as high as 940 Mbps. This modem looks like a mini speaker and it's super light. It can easily fall over if the coax cable is not situated in specific angle. So far I have used it for one week and no issues with internet speeds using it along side eero 7 Max mesh system. It's a great modem for those who need up to 2.5 Gbps speeds.

    This review is from Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your detailed review, Musician. We're glad to hear that your new Motorola modem is delivering strong performance and helping you get the most out of your Spectrum service. It's great to know the setup is working smoothly with your eero 7 Max mesh system. We appreciate your feedback about the lightweight design as well as your insights help us continue improving. If you ever have questions or need assistance, we're here to help! -Mitch MotorolaMobility

  • Motorola Modem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Very fast and easy to install and configure

    This review is from Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Test, We’re glad to hear the modem was quick to set up and delivers the speed you were looking for. If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Mitch MotorolaMobility

  • Great cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome. No connectivity issues. Used with astound cable.

    This review is from Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dk1022, We’re glad to hear your cable modem is working smoothly and providing reliable connectivity. Thank you for sharing your experience and for choosing Motorola! If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Mitch MotorolaMobility

  • Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. No issues. Would recommend. Perfect sound

    This review is from Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JarodS, We’re thrilled to hear you’re enjoying your phone and the sound quality. Thank you for recommending Motorola! If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Mitch MotorolaMobility

  • Fast and reliable modem for cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and connection to Xfinity. Works great.

    This review is from Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Edrake911, Thank you for your feedback! We’re glad to hear your Motorola modem was easy to set up and is working reliably with Xfinity. If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Mitch MotorolaMobility

  • You need this modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is amazing. I get nearly double the internet speed I am paying for. That's what this modem is all about. This next part I had to find in a blog and confirm it with motorola: "Active Queue Management (AQM), helps organize data packets to reduce latency and improve streaming, gaming, and conferencing performance." Yeah especially for the price, you get what you pay for. Its compatible with most internet providers as well.

    This review is from Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for the awesome review, GinaD. We're thrilled to hear you're getting exceptional speed and performance with your Motorola modem. You’re absolutely right, features like Active Queue Management (AQM) make a big difference for streaming, gaming, and video calls. We’re glad you did the research and found it pays off! Enjoy the fast and reliable connection, and thanks again for being part of the Motorola family. -Mitch MotorolaMobility

  • Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motorola b12 is stellar and has very few interpretations of service

    This review is from Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Kiraandkengamer, Thank you for sharing your thoughts. We’re glad to hear the Motorola B12 has been a strong choice for you and is delivering dependable service. If you ever have questions or need support, we’re here to help. -Mitch MotorolaMobility

  • Great design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design, excellent performance and easy to setup

    This review is from Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful review, Narkun. We're thrilled to hear you're loving the beautiful design, excellent performance, and easy setup. If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Mitch MotorolaMobility

  • Works well but runs hot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to work fine. Not easy to get connected to Xfinity. Had to go through chat to get it connected and even then they had to have someone call me back to get it to connect. My old modem connected automatically with no interaction from Comcast needed. This thing runs super hot compared to my old Motorola modem. Even the cable connector gets super hot. Ended up returning because of that.

    This review is from Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Lvbestbuy, Thank you for taking the time to share your experience. We're sorry to hear about the difficulties you faced getting connected with Xfinity and the heat concerns. That’s not the experience we want our customers to have. For assistance, please reach out to us at motorola-network@custhelp.com, and we’ll respond within 3-5 business days. We appreciate your feedback and your time in sharing your experience. -Mitch MotorolaMobility

  • Cable modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, consistent signal. Easy to setup. Good quality product.

    This review is from Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi StephenW, We’re thrilled to hear that you’re happy with your Motorola cable modem! Thanks for sharing your experience, and if you ever need any support, feel free to reach out. -Mitch MotorolaMobility

  • Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to set up, and works Great with my TP Link XE70 meshed Router network.

    This review is from Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TerrellT, We're so glad to hear that your device was easy to set up and works great with your mesh network. If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Mitch MotorolaMobility

  • Good modem for upgrading the Internet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed and service very reliable connection

    This review is from Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Tobiasofcourse, Thank you for your great feedback! We're happy to hear you're enjoying excellent speed, reliable service, and a strong connection. Your satisfaction is our priority! If you ever need support, don’t hesitate to reach out. -Carlos MotorolaMobility

  • Easy setup and transition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was straight foreward with the isp while upgrading the modem, and mesh wifi.

    This review is from Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ShaneW, Thanks for sharing your experience! We're glad to hear the setup with your ISP, modem upgrade, and mesh WiFi was straightforward. If you need any help in the future, we're here to support you! -Carlos MotorolaMobility

  • Replaced a Motorola 3.0 modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and an improvement over my old 3.0 modem.

    This review is from Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Flounder, Thank you for your feedback! We’re glad to hear your new device is performing well and giving you a noticeable improvement over your older 3.0 modem. It's great to see that you're enjoying the enhanced performance! -Carlos MotorolaMobility

  • Motorola modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Motorola modem is suitable for high-speed computers

    This review is from Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the awesome review, THOMASH. We're glad the Motorola B12 modem is delivering the high-speed performance your setup needs. It’s a solid choice for reliable connectivity and smooth streaming or gaming. - Mike MotorolaMobility

  • So far so good, getting expected speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a really old (>10 years) DOCSIS 3.0 modem. Setup via the Xfinity app worked successfully. My Xfinity plan is 1.2G. The speed test resulted 900+ so I'm happy.

    This review is from Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BooBooBear, Thank you for sharing your feedback! We’re glad to hear your setup went smoothly and that you’re seeing great speeds with your upgraded modem. If you ever have questions or need assistance, our team is here to help. -Mitch MotorolaMobility

  • Motorola is reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade my old modem and wi-fi connections. Motorola is my go to for modems & wif-fi equipment. It's been always reliable. This will be good for another 5 years.

    This review is from Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AileenV, Thank you for sharing your experience. We’re glad to hear our modem and Wi-Fi equipment continue to be reliable for you. We appreciate your trust in Motorola, and we’re here to support you for years to come. -Mitch MotorolaMobility

  • Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. This was the most simplest setup ever. Basically just plug and play. It has 2gb feature that normally you would get with routers over $200 only.

    This review is from Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Tevas! We appreciate you taking the time to post this positive review of your recent purchase. Thank you for choosing Motorola Mobility as your device provider. We're always here to help if you need further assistance. -Ythan MotorolaMobility

  • Great modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem I got this to replace an old one that I was having issues with. I prefer to buy one so I don’t have to pay a monthly fee from Xfinity

    This review is from Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, TiTi. We’re glad to hear that your new modem is working well for you and helping you avoid those monthly fees. If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Mitch MotorolaMobility

  • A Nice sleak modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look and quality. Very modern and sleak. Had to return though because xfinity could not get the boot file right to allow for my full 2Gb service. Ended up going a different direction.

    This review is from Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, JMK13. We're glad you liked the sleek design and quality of the modem. We're sorry to hear about the compatibility concern with your service provider. If you ever consider Motorola again in the future, we’d love to assist in finding the right fit for your needs. We appreciate you giving us a try. -Mitch MotorolaMobility

Page 2, Showing 21-40 of 70 reviews
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