Customer Ratings & Reviews

It was the perfect time to upgrade my modem. The old one was a DOCSIS 3.0 Modem but it didn't have any issues supplying the 100Mbps service we have. Spectrum's told me they won't activate any more 3.0 modems so I grabbed the Motorola B12 to take over the task. For a measly 100Mbps connection the modem is overkill, but with the modern specs and the inclusion of 2.5Gbps ethernet port, it allows for growth as upgrades become available. Just because you don't have the highest tier connection it's still worthy to get a modem that can handle more for "just in case." Activation was easy, unlike my previous attempt to upgrade modems. I downloaded the Spectrum app, followed the instructions, and was back up in no time. Ran a few speed tests and was still getting the full speed. So much easier than having to call, wait, and wait, like I had to on the last upgrade. The price of the newer tech means you'll have to run it 4x longer than the older 3.0 modems to make your money back from rental fees. Where it used to pay for itself in 6 months, now it's gonna take a little over two years. As long as it lasts it'll be worth it.

Great new product!. I have Comcast internet and purchased this item because it was the upgraded model to my Motorola MB8611. So far very happy with the performance. Easy to install and it stays connected. No dropping. Hitting true 1 gigabit speed. Excellent performance on both the download and upload. High quality chips make this a durable unit. Really small mesh design is nice upgrade to the old box designed units.

I’ve used a modem router and noticed that over the last couple of years, my internet connection has gotten more laggy, especially when there are guests using the internet. I did not want to start paying monthly fees again, so when I got a chance to try this Motorola B12 Cable Modem, I was excited because it’s compatible with Xfninty Internet. I quickly learned that this is not a modem router, so I did have to purchase a compatible router on the side. No big deal if it was going to give me the performance I was looking for. I am happy to share that yes, I have faster speeds all over my small townhome and the set up was easy. Took about 15 minutes, but I did have to get Xfinity to resend the signal to the modem. All in all, I am very happy that I can continue to avoid the monthly fees and see faster speeds. It also sounds like I am at least future proof for at least 5 years (I am hoping more!). Never really owned a Motorola device since their old flip phones, but I am impressed with this simple and yet powerful modem.

So my current modem is my own Motorola that I've replaced with this Motorola B12. I haven't rented a cable modem from my ISP (Xfinity / Comcast) in years. So right off the bat I would consider that the best thing about this modem - you own it and you're not paying even more money to your ISP for their equipment. I have a 1G connection through my ISP and usually get close to that (and sometimes even over that) with my previous modem on a wired connection. Wireless is of course slower, but that has nothing to do with the modem. So hooking this up is straightforward - coax to the modem and ethernet from the modem to my router. Activating your own equipment with your ISP has gotten much easier than it used to be, so that wasn't an issue either. Once I was up and running, I ran some speed tests at different times of the day over several days. Although my results were good, they really were no different than the Motorola I had been using. Granted, if I ever get a faster connection through my ISP, the B12 should be able to take advantage of it whereas my current Motorola would not be able to. So, I guess I have that to look forward to. In summary, the best thing about this modem is that you own it and it will eventually pay for itself over several monthly payments to your ISP, depending on the amount your ISP charges for the equipment rental.

The Motorola B12 3.1 Cable modem looks great and set up is super simple. All instructions are included in the box it really became almost as simple as plug and play, except i did have to contact my internet provider in order for them to activate the router service. Other than that, it is highly recommended and can handle super-fast speeds with no issues. You are able to download the Moto Sync app that allows you to monitor the network. One downfall this modem does have but they do make it clear on the box is that you do need a separate router if you would like WIFI. Oh, and wall mount capability would be nice also. Obviously these two items are nt deal breaker in any way because the modem does what it was meant to do. We built and built like a tank. It looks like a speaker, but it is not. I do wish it had more connection ports in the back in case you want to hard wire more items directly to the modem. Overall, this is a very nice looking and well performing cable modem that will be here for a while until technology changes again.

Powerful modem., Easy to set up with Comcast. Highest level of upload and download streams that you can have in a modem. Great Customer service and now I don't pay for rental fees with Comcast

Recommended to me in order to get the best possible performance out of my Xfinity home broadband and this did not disappoint at all! Great design too, easy to set up.

Wonderful product! A good price with easy set, a sleek design and helpful customer service. Definitely recommend.