Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40242 reviews
(40,242 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
A Bit Scammy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long story short, i had the program, bought a laptop for 2k and it went on sale a few weeks later for 1.6k. I attemtped to get the difference back as promised by Best Buy but was met with automated messages and circles of disappointment. After speaking with multiple people, i was told that it was initaited and i was to wait on it (could take 7 days). So i waited and waited and after being told again and again 7 more days i was finally told it could be up to 30 days. So after 31 days and an another hour on the phone, i was told it had to be done in store. I go in store and they’re unable to assist because there was a free trial of something that came with the laptop (never used) so they were unable to fulfill their promise of refunding the difference. I was told by the GM at 5425 Touhy Ave in Skokie, IL that I had to call CORPORATE. Obviously that has gone nowhere and after nearly a month and a half of dealing with this i would never recommend another best buy product like this to anyone ever again. If there was an option for 0 stars, i would have given that.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Brc58! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. This certainly sounds like a frustrating situation. It looks like your review is related to a recent price match request, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Rated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high-quality service and yeah, in good deals that come with this it honestly made me want to upgrade to the total package.
I would recommend this to a friendRated 3 out of 5 stars
Too much work to get the deals.
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a Best Buy plus member i thought i would get the best deals, but it has not been the case. Many times i am able to find price match deals also it’s stupid to have me activate the reward deals. I missed out on a $50 reward because i had not clicked the active button. 60 day return policy is nice.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. We appreciate you taking the time to reach out. Exclusive pricing is just one of the many perks that are included with your membership. If you haven't already, please be sure to visit https://www.bestbuy.com/plus. There, you will be able to see every benefit that is at your disposal. If you have any further questions please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Cheers!
Rated 5 out of 5 stars
Works well for general use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5.0 out of 5 starsVerified Purchase Works Well Enough for General Home Use Reviewed in the United States on May 3, 2024 I read all the reviews and wasn't at ease as much as I could have been when making my purchase of this device. After having used it for a couple of months and periodically having my wife, a Critical Care Dr., test my blood pressure using her professional medical kit simultaneously I can confirm that the margin of error is small when the device is used correctly. I would happily recommend this product if you are looking for an affordable and easy DIY option for day to day monitoring of your blood pressure. I am now under the assumption that the reviews claiming to have issues with the device may be either user error or perhaps defective devices/cuffs.
I would recommend this to a friendRated 5 out of 5 stars
Ray ban Meta Glasses
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I am enjoying the glasses and am starting to learn more about meta ai
I would recommend this to a friendRated 4 out of 5 stars
Is is it worth it?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the membership when buying a gaming pc. So far the perks have payed off.
I would recommend this to a friendRated 4 out of 5 stars
Good for certain users
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for someone who buys electronics frequently, unfortunately that’s not me
I would recommend this to a friendRated 5 out of 5 stars
Nice Galaxy6 watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size and touch screen. Kind of bummed they don't give you the smaller sized watchbands anymore. Wish there were a few more choices for watch faces. Overall I'm pretty happyb with it. The last watch I had was a Pixel but I went back to a Galaxy Phone and watch
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Definitely worth it!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is definitely worth it because you get the extra 60 days and you get the member pricing so you get it lower and then also if you find out within 60 days that it is prices gone down and you can come in and get a price adjustment! Yeah, definitely 100% worth it if you want to save money and you wanna make sure that you’re getting the best thing for your buck!
I would recommend this to a friendRated 3 out of 5 stars
Easyy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is good come with Best Buy equipment And will buy more with this
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for your review. We appreciate you taking the time to share your thoughts on your My Best Buy Plus membership. Feel free to reach out to us at (888) 237-8289 with any questions or concerns you may have!
Rated 5 out of 5 stars
Blacks stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove and the feature with the light when the oven is on is great.l like the blue color on the oven door. This stove also make a singing sound when you turn on great feature .great
I would recommend this to a friendRated 5 out of 5 stars
washer and dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I save time leaving my house, the washer and dryer work great, saving energy. I'm in love with my products, thanks to Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great service that easily helped save me hundreds of dollars with the ease of incorporating into a recent purchase was a breeze. Would recommend signing up.
I would recommend this to a friendRated 1 out of 5 stars
workers should know ALL the details to avoid lying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold on this as a non-renewable item not a subscription. The gentleman told me it will not renew by itself as it was not a subscription. I was also told if my item i purchased was cheaper i will get the difference for 60 days. All of these are not true this is a renewable subscription and you need to cancel if not you will be charged beware!! Also this subscription is supposed to give you price difference for 60 days after purchase, what they dont tell you is that you will get special subscriber prices on the same item and that price doesnt count toward the difference. This subscription is a total scam and a waste of money. Workers want the bonus and best buy wants the money those are the only people who benefit from this. Stay away!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. I can understand expecting clarity when signing up for our membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 4 out of 5 stars
Testunh
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The world is not matching for the world cup of water is not
No, I would not recommend this to a friendRated 5 out of 5 stars
Hisense 55" $800
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly satisfied with my purchase. Picture and audio is excellent ease of setup was less than 20 minutes.
I would recommend this to a friendRated 5 out of 5 stars
LG G5 Smart TV and Sanus Elite TV stand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love both TV and TV stand. LG G5 image quality and brightness are outstanding. There is nothing I don’t like about either product!
I would recommend this to a friendRated 5 out of 5 stars
Outstanding Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Frigidaire Galleria Refrigerator and Range. The salesman was both knowledgeable and helpful and super friendly.
I would recommend this to a friendRated 5 out of 5 stars
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are better than the Bose I previously had. The surround sound and bass options are terrific.
I would recommend this to a friendRated 5 out of 5 stars
Fridge washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 3 appliances and it was a smooth process. I felt like Best Buy had the best selection in the market
I would recommend this to a friend
