Customer Ratings & Reviews

I signed up for the My Best Buy Plus membership recently and it’s already paid for itself. The exclusive member prices are legit—I saved about $250 on a new items right away, which basically already covered the cost of the annual fee and add other $200. The free 2-day shipping is a huge plus, and I love having the extended 60-day return window. It gives me a lot of peace of mind when buying tech. The only reason I'm not giving it 5 stars is that I wish it included some of the protection plans or free installation like the 'Total' tier does, but for $50, it’s a solid deal. If you buy at least two or three big items a year from Best Buy, it’s a no-brainer

It seems like a good deal but I'm already using a subscription like Amazon Prime, so I'm not sure where I'm getting any deals from this one since I'm limited to electronics and appliances. This came as part of a promotion to purchase something else, buying the Plus membership, which brought down the price of the item I was buying, but now I'm temporarily locked into a subscription for both things until I cancel, and I'm not a fan of subscriptions.

The free delivery and extended return window alone have already paid for it. It’s convenient not having to think twice about returns, and the discounts on accessories and everyday tech actually show up more often than I expected. If you shop at Best Buy more than a couple times a year, this membership makes sense and feels worth the cost. One thing I’d like added: I’d like to see more consistent member-only pricing across everyday items, not just occasional promos. Even small automatic discounts or credits throughout the year would make the value clearer and easier to track.

I recently became a Best Buy My Best Buy member and purchased my Nikon Z5 camera, NIKKOR Z 24-200mm lens, and SanDisk Extreme Pro 128GB SDXC card, and I couldn’t be happier with my experience! Seamless Shopping Experience From browsing online to checkout, Best Buy made everything easy and convenient. As a new member, I enjoyed personalized offers and clear product info that helped me choose the right gear for my photography needs. Nikon Z5 + NIKKOR Z 24-200mm Lens This camera and lens combo is outstanding. The full-frame sensor delivers crisp, vibrant photos, and the 24-200mm lens gives amazing versatility — from wide landscapes to close-up portraits — all in one lens! It’s ideal for travel, events, and everyday shooting. Great Member Benefits Being a My Best Buy member has already paid off — I received rewards and discounts that made the purchase even better. The customer service was friendly and helpful when I had questions. I’m thrilled with both the products and the Best Buy experience. From quality gear to smooth service, everything exceeded my expectations. Highly recommend Best Buy for anyone looking for great products, excellent service, and a membership that adds real value.

’m very satisfied with the My Best Buy Plus™ Yearly Membership. The benefits are genuinely useful, especially the extended return period, exclusive member pricing, and special deals throughout the year. It has already saved me time and money on multiple purchases, and the member-only offers make it worthwhile. The program is easy to use, and the benefits are applied automatically at checkout, which is very convenient. Overall, this membership offers excellent value for frequent shoppers and is a smart addition if you regularly shop at Best Buy. Highly recommended.

It costs $49.99 a year, but I’ve already saved more than that just from the member-only deals. I got a great price on a laptop and even saved money on headphones and accessories I was planning to buy anyway. The discounts pop up more often than I expected, so I don’t have to wait for Black Friday to score a good deal. The free two-day shipping with no minimum is a huge win. I’ve used it for smaller things like HDMI cables and controllers, and they show up super fast with no extra fees or hassle. The extended sixty-day return policy has also saved me once or twice when I wasn’t sure about a big purchase. It just takes the stress out of buying tech, which I really appreciate. I also love that members get early access to sales. I managed to grab a TV before it sold out, and that pretty much sealed the deal for me. Shopping online feels easier too because checkout is quicker and I get special offers that fit what I’m actually looking for. All in all, My Best Buy Plus™ just makes shopping smoother and cheaper. If you buy a few things from Best Buy each year, this membership is a no-brainer. It basically pays for itself, and the perks make it feel like you’re getting VIP treatment without paying VIP prices.

I would say this membership is only useful if you spend a lot at Best Buy, and/or are purchasing gifts months before big events or holidays. It’s not often that my desired items are on an exclusive plus/total membership deal. I can see spending $30 a year, but $50 feels a bit excessive. Besides my critics, I do enjoy the benefit of the 60 days return/exchange period as I am procrastinate a lot. I often see a lot of customers try to return their items well out of the 15 day return period. This membership would be mostly beneficial to these types of people.

I was in need for a new laptop and didn't have time to wait for a sale. The sales person (who was very helpful), suggested I get the Plus membership as the laptop was likely to go on sale for back to school. He stated I would get a notification in the app, and would get a link or process to get the price difference refunded. A week or so later I happen to be in my local best buy, and talking to a different clerk, who mentioned to make sure notifications was turned on. I turned it on, and the daily notices for stuff I don't care about is an annoyance.... Then over Memorial day weekend, I happened to be looking at sales in the app, and say the laptop I had purchased on sale. I had received no notice and could not find a way to get my price difference refunded in the App. Checked the website, again couldn't find a way. I went into the store, and the cashier confirmed I should be getting a price difference refund, but she couldn't get the system to process it. After she spoke to a manager she had to process a return of the original and then sell it to me at the lower price. I am happy I had the account, but the Best Buy app is annoying and junk. I am happy to have gotten around $400 back, and having the Plus membership did extend the return window long enough to get the price match.

Having the membership has been a good experience overall. My only critique is after purchasing a laptop during a doorbuster event, I received a notification that I earned $25 for the purchase. After not receiving an email, I contacted Best Buy via chat and was told the $25 is only applied as a credit for those who have the Best Buy credit card. It didn’t say anything about this when I received the notification in the app, so this was confusing and disappointing at the same time. Other than that, the membership has been great so far, and I’ve purchased several other items at Best Buy.

Signing up for Best Buy’s yearly membership was one of the best decisions I’ve made when it comes to shopping for electronics, appliances, and pretty much everything tech-related. At first, I wasn’t sure if it would be worth the cost, but after a few months of using it, I can honestly say it’s already paid for itself several times over. The biggest perk for me has been the free shipping and faster delivery. I order a lot online—whether it’s new gadgets, accessories, or even just essentials like chargers—and not having to worry about shipping fees adds up quickly. On top of that, orders often arrive way faster than I expect, which makes it incredibly convenient when I need something in a pinch. Another huge benefit is the exclusive member pricing. There have been countless times where I’ve seen a product I wanted—like a pair of headphones or a video game—and noticed that the membership discount knocked off more than I even paid for the membership itself. Between those savings and special deals only members get access to, it really feels like I have a VIP pass to the store. Then there’s the extended return window. I can’t stress enough how nice it is to have extra time to try out a product before committing. With tech purchases, sometimes you need a little longer to see if it fits your lifestyle, and this membership gives you that breathing room without stress. It’s peace of mind that’s worth its weight in gold. What I also love is the free Geek Squad support. Anytime I’ve had a question—whether it was setting up a new smart home device or troubleshooting my laptop—the support was just a call or chat away. They’re knowledgeable, patient, and it feels like having a personal tech team on standby whenever you need help. Finally, the membership makes shopping at Best Buy feel rewarding. Between the bonus points on purchases, early access to hot sales, and the fact that I don’t have to think twice about shipping or returns, it’s completely transformed the way I shop. It’s convenient, stress-free, and surprisingly fun knowing I’m always getting the best deal possible. All in all, Best Buy’s yearly membership is a no-brainer for anyone who shops for electronics even a few times a year. It saves money, time, and stress, and it adds an extra layer of confidence to every purchase. For me, it’s been worth every penny—and then some.

This year I purchased the Samsung Galaxy Z Fold 6 and a PlayStation 5 from Best Buy. Here’s my experience: Samsung Galaxy Z Fold 6: I’ve been thrilled with my purchase. The foldable design is innovative and adds a lot of versatility to my daily use. The screen quality is exceptional, making it perfect for both work and entertainment. However, the battery life could be better, especially with heavy usage. Overall, I’m very satisfied with the product. PlayStation 5: The PlayStation 5 has been a game-changer for my gaming experience. The graphics are stunning, and the load times are incredibly fast. The only downside is that it can be a bit bulky, but that’s a minor issue compared to the overall performance. Customer Service: Both purchases were smooth, and the staff at Best Buy were helpful in answering my questions and ensuring I had everything I needed. Overall, I’m very pleased with my purchases from Best Buy and would highly recommend them!

My Best Buy Plus (typically $49.99/year) offers solid perks if you regularly shop at Best Buy, though the value depends heavily on your purchasing habits. Pros: Free standard shipping with no minimum purchase, exclusive member prices on select items, extended 60-day return window (vs. 15 days standard), early access to sales and product launches, 2-day shipping on thousands of items, points earn faster than free tier. Cons: Annual fee doesn't pay for itself unless you shop frequently, some "exclusive" deals aren't significantly better than sale prices, points system can be confusing, membership benefits overlap with credit card perks if you have both. Verdict: Best Buy Plus makes sense if you purchase electronics or appliances multiple times per year. The extended return window alone provides peace of mind on big-ticket items, and free shipping saves money quickly. However, occasional shoppers who only visit Best Buy once or twice annually should stick with the free My Best Buy tier. Calculate your typical annual shipping costs and purchase frequency to determine if the membership pays for itself.Incognito chats aren’t saved to history or used to train models.

As a frequent Best Buy shopper who's always upgrading gadgets and appliances, the Total membership has been a game-changer at $179.99 a year. For starters, the unlimited 24/7 Geek Squad tech support covers everything in my home—even stuff bought elsewhere—which saved me a headache when my non-Best Buy laptop crashed last month. They handled diagnostics and repairs remotely in under an hour. Plus, up to 24 months of free product protection on new purchases (including AppleCare+ for Macs) gives real peace of mind; I've already filed a claim on a TV mount install gone wrong, and it was covered no questions asked. The perks don't stop there: free shipping on everything, priority access to hot drops like new GPUs, and exclusive discounts on services like in-home setups (I got my treadmill assembled for zero extra). Overall rating: 4.5/5 stars. It's worth every penny if you're tech-heavy, but if you rarely buy electronics, stick to the basic tier. Highly recommend for households with multiple devices!

My Best Buy Plus™ has been one of the best memberships I’ve signed up for. The free shipping with no minimum alone is a huge benefit, especially for smaller purchases that would normally require a store visit or added shipping costs. The extended return window gives real peace of mind, making it easier to shop confidently without feeling rushed to decide. The member-exclusive pricing and deals add even more value and quickly make the yearly fee worthwhile. I also appreciate how seamless everything is—benefits are automatically applied at checkout, both online and in-store. Overall, My Best Buy Plus™ makes shopping more convenient, flexible, and rewarding. Highly recommended for frequent Best Buy shoppers who want extra value and stress-free returns.

Overall not a bad plan, if you purchase a lot of tech through Best Buy. Personally Best buy is where I always look and check 1st, the fact I have close by helps too, but honestly the exclusive deals and savings that go with membership make it well worth the $50, imho. Only thing, My membership got tacked onto a purchase I had made by a floor Rep, then forgotten all about (or overlooked or unaware during purchase tbh, still not sure which, probably both) and when it auto renewed a year later at exactly 12a 0 dark 0 from Denver Colorado, my bank immediately flagged it as unauthorized, all while I slept. Not recognizing it before coffee I confirmed the rejection, and the transaction became completely mucked up..So, I let it rest for awhile, b and never renewed even after finally realizing what it was, dug through my history and confirmed that I guess I did pay for it last year . Again, The plan itself is probably worth it you shop here a lot, but they should really send out reminders, bells and whistles, etc well in advance and change the auto-renew from 1 sec past midnight, as it comes off as trying to "slip one by" both the customer and obv the bank, too. I think in the end I didn't like the way it went down, the lack of transparency, and the fact it was apparently a sales comiss "tag-on" tb with. If they changed these practices, I'd probably sign back up and recommend more, but tbh, it left w a weird a taste, so just haven't.. I may reconsider if they offered again and posted frequent transparent reminders and alerts to our account and esp emails that I still get flooded with.. Subscriptions these days seem to count on ppl not exactly knowing they have subscriptions. Can you imagine making money creating simple apps off the fact ppl can't even keep track of their own subs and memberships bc we're so inundated?! The transparent Co's get my cont'd business. The "slip one by" Co's do not. Imo, a personal rule that wld serve others well too, and remind Co's integrity still matters if you want our business.. Again, I'd still "highly recommend" the My Best Buy Membership to techy friends & fam, especially protections that come with it..but then immediately warn them about the auto-renew process.

Whenever I am asked to pay to get savings I have to stop and look carefully at what I'm being offered. Most of the time I'm someplace I'll never come back to and I want the discount on my one purchase, most likely because I will never return to that store. But this is Best Buy, and let's face it, I'm going to end up dropping money here more often than I probably should. For 50 dollars a year, the Best Buy Plus membership is not a bad deal. It was paid for out of my first purchase of a MacBook where I saved 50 dollars because of the membership (so it was "free"). So now for the year, I get access to certain items with an extra discount which is nice. But there is more!!! Once I looked over the dashboard (yes, you get your own dashboard) there are a few more perks that come with the membership: 1. There is an assortment of free trials for decent amounts of time that you can dip into. 2. You get 60 days instead of 30 days to return things, so try and buy to your heart's content (you break it you buy it) 3. I'm impatient when it comes to shipping. If I'm laying to some good money I want my product immediately. But we all know everything isn't in stock, so two-day free shipping is a perk, not bad, and on part with Amazon Prime. 4. There is also a rewards point thing that you get discounts and rewards depending on how much you spend, and that brings us to the bad part. Now the only thing that I don't like about the membership (and it probably isn't even their fault, I'm sure it is some arrangement with Apple) is that those points that you get, well, you don't get them on Apple products (and where does most my money go?) so for all the money I spend on Apple Products they don't reward me for the future. Beyond that, I have nothing bad to say, especially since it was at no additional cost in my case. Oh, and don't forget, for like 130 dollars more you can get the tech support and warranty package which does include Apple Care+ so that looks like a great value also.

The membership fee is reasonable and pays for itself relatively quickly through the benefits. The exclusive member pricing on electronics, appliances, and tech products provides genuine savings on purchases I was already planning to make. The extended warranty options at discounted rates have given me peace of mind on higher-value purchases. The early access to sales and special promotions means I can take advantage of deals before general customers. The free shipping on most orders eliminates shipping costs, which adds up over time. The member-exclusive events and sales provide opportunities for additional savings throughout the year. Customer service priority is noticeable—I've had faster response times and more attentive service compared to non-member interactions. The points or rewards system, if applicable, accumulates benefits on purchases. The online and in-store integration makes shopping convenient whether I'm browsing at home or visiting the physical store.

It has it's pros and cons. I have kept the reduced membership, but I don't know for how long. It used to be much better. I had to get rid of the larger one because when I needed my macbooks looked at they wouldn't cover them and I no longer own PC's. Also, my other electronics mysteriously stopped functioning just after the warranty period and installs are no longer free so it just wasn't worth it to keep. The reduced package is ok for now.

The Best Buy plus membership is something I definitely recommend! The peace of mind if gives you including the incentives you have for products in this store is phenomenal l! I also love the feeling of employees at Best Buy saying oh your a plus members! Thank you for being a part of our team! It feels good! For my use case I was really trying to get my hands on a device that was sold out for months and being a plus member gave the an edge on early stockings. I recommend this product to everyone! For the price of the membership it pays for its self!

The Best Buy membership is a great value for tech enthusiasts or those planning multiple large purchases throughout the year. Benefits often include exclusive pricing, free two-day shipping, and an extended return window, which can quickly offset the annual fee. However, the membership is not cost-effective for occasional shoppers, as similar discounts or shipping perks might be found without the subscription. Ultimately, the worth of a Best Buy membership depends on how frequently you buy electronics and if you utilize the included support and protection plans.